Overall sentiment across these reviews is mixed but leans heavily toward serious operational and safety concerns despite some positive aspects about the location and apartments. Several reviewers praise the property's location near downtown Lambertville and New Hope, describe apartments as spacious and attractive, and note friendly neighbors and a manager that at least some residents find pleasant. Those positive comments indicate that for some residents the property can be a good fit and is recommendable based on aesthetics, layout, and neighborhood convenience.
However, a significant portion of the feedback raises multiple, consistent red flags related to cleanliness, maintenance, safety, and management. The most alarming and repeatedly mentioned issue is a bed bug infestation; reviewers not only report bed bugs but also allege management was dishonest about the situation. Cleanliness problems extend beyond that: reports include dirty common areas, filthy laundry rooms, old/broken laundry machines, sticky floors, garbage piled up in the trash/garbage room, dark and poorly maintained hallways, and floor tiles coming off. These complaints suggest chronic facilities maintenance and housekeeping failures rather than isolated incidents.
Safety and community well-being are also major themes. Reviewers mention police presence on the property and describe the environment as unsafe. There are also complaints about parking infrastructure (broken parking and handicapped spots being blocked). Additional worrying patterns include high staff turnover and allegations that management threatens lease non-renewal, intimidates residents, and tolerates personnel who discuss residents privately. Multiple reviewers indicate residents are frightened to speak up, which combined with claims that elementary school children are allowed to live within a senior community and concerns about Fair Housing practices, raises questions about management policies, resident screening practices, and regulatory compliance.
Management and staff receive mixed but mostly negative commentary. While some reviewers called the manager "nice," others accuse the manager of talking about residents to other residents and of being ineffective in addressing core problems (infestation, cleanliness, maintenance). High staff turnover, along with claims of threats and retaliatory behavior by management, suggests systemic leadership and retention problems that likely impact day-to-day operations and resident experience.
There is little or no mention of dining services, activities, or care quality in these summaries, so conclusions about programming and clinical care cannot be drawn from the provided comments. What can be stated is that the housing-related experience—cleanliness, maintenance, safety, management responsiveness, and tenant relations—appears to vary widely and, for several reviewers, is unacceptable.
For prospective residents or family members, the reviews suggest performing careful due diligence: inspect units and common areas in person, ask for documentation on pest control and recent remediation, request clarity on parking and handicapped access, inquire about laundry availability (in-unit vs. on-site), review lease renewal and rent increase policies, and probe management practices around tenant communication and complaint resolution. Given the allegations of intimidation and Fair Housing concerns, it would also be prudent to ask how management handles grievances, retaliatory behavior, and accommodations for vulnerable tenants. In summary, while the property has notable positives (location, some attractive and spacious apartments, friendly neighbors), persistent and serious complaints about pests, cleanliness, maintenance, safety, and management oversight are dominant themes that should weigh heavily in any decision to move in or recommend the community.
