Red Mill Manor LLC

    4 Syracuse St, Baldwinsville, NY, 13027
    4.8 · 8 reviews
    • Independent living
    AnonymousLoved one of resident
    5.0

    Warm, home-like care with caveat

    I placed my mom here and overall it's been a very positive experience - warm, home-like and beautifully decorated with water views and plenty of inviting common spaces (library, pub, living areas, full kitchen). The staff are consistently friendly, caring and accommodating (meals delivered when sick, one-on-one attention), activities and transportation are good, and the food is solid. Apartments are small but comfortable and unique; facility is clean and newly remodeled. It's on the pricey side and may not meet very intensive medical needs without outside care, but I would recommend it.

    Pricing

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    Amenities

    4.75 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.7
    • Meals

      4.7
    • Amenities

      4.3
    • Value

      3.0

    Pros

    • Friendly, attentive and accommodating staff
    • Home-like, warm and inviting atmosphere
    • Beautifully decorated common areas and holiday decor
    • Individually unique, comfortable apartments
    • Extensive common spaces (library, pub, living areas)
    • Water views from all sides
    • Newly remodeled facility with charming woodwork and exposed beams
    • Clean facility and good location
    • Good meals; meals delivered to rooms when residents are sick
    • Active programming and transportation as needed
    • Owner involvement and personalized touches (e.g., walking a resident's dog)
    • Sense of community and home-like feeling
    • Hardworking and accommodating management
    • Available full kitchen for cooking or entertaining

    Cons

    • Pricey / higher cost noted
    • Some residents may require outside care—insufficient care for higher needs
    • Half occupancy (facility not yet full)
    • New facility (possible early-stage operational adjustments)

    Summary review

    Overall sentiment across the reviews is strongly positive, with multiple reviewers highlighting the facility's warm, home-like atmosphere and friendly, attentive staff. The majority of comments praise the personable nature of caregivers and management, describing staff as accommodating, hardworking, and responsive — for example, providing one-on-one attention, delivering meals to rooms when residents are ill, and even performing attentive, individualized gestures such as the owner taking a resident's dog for a walk. Several reviewers explicitly said they would recommend the facility and that residents were happy there, indicating a generally high level of satisfaction.

    The physical facility and living spaces are frequently mentioned as significant strengths. Reviewers describe the property as newly remodeled yet full of character, noting old woodwork, exposed beams, and tasteful holiday decorations. Common areas are repeatedly described as beautifully decorated and inviting, with a variety of extended spaces — including a library, a pub, and living areas — that contribute to social life and resident comfort. Apartments are described as individually unique, small but adequate and comfortable, and there is a full kitchen available for cooking or entertaining. The setting also benefits from water views on all sides, which several reviewers cited as a positive feature.

    Dining, activities, and community life are also well regarded. Multiple reviews report good meals and active programming, with planned activities and transportation available as needed. The community feel is emphasized — reviewers reference a sense of camaraderie and a real 'home' feeling rather than an institutional environment. Cleanliness and a convenient location were additional recurring positives. Management and ownership appear engaged; reviewers note accommodating leadership and an involved owner, which supports the personalized, community-oriented experience described.

    Notwithstanding these strengths, there are some consistent concerns to weigh. Cost is mentioned explicitly as a downside by at least one reviewer who described the community as 'pricey.' A more substantive limitation noted in the reviews is the level of clinical or intensive care: one reviewer reported insufficient care for their mother and said outside caregiving would have been required. This indicates the community may be well suited for residents who need assisted living-level support and strong social services, but may not have the staffing, clinical resources, or scope of care for residents with higher medical or personal care needs. Another factual point mentioned is that the facility is half-occupied and relatively new; while some reviewers saw the newness and lower occupancy positively (newly remodeled, clean), it may also reflect that the community is in an earlier stage of ramping up operations or resident population.

    In summary, the reviews paint Red Mill Manor LLC as a tasteful, well-maintained, and community-oriented assisted living option with notably friendly staff, attractive common areas, strong social programming, and personalized touches from management. These strengths make it an appealing choice for seniors seeking a welcoming, home-like setting with good meals, activities, and attentive service. Prospective residents and families should, however, confirm whether the level of care provided matches their specific medical or personal care needs and be prepared for higher costs. Additionally, the facility's newer status and half occupancy may be relevant factors depending on whether one prefers an established, full community or a newer community that may still be growing into its full operations.

    Location

    Map showing location of Red Mill Manor LLC

    About Red Mill Manor LLC

    Red Mill Manor sits on Paper Mill Island in Baldwinsville, New York, where you get a nice view of both the Erie Canal Lock 24 and the Seneca River, and there's something comfortable about this old mill from 1828 being turned into a riverside independent living place with just 32 apartments-most of them are small efficiency units, though each one has modern updates like granite countertops, new appliances, and a full bath with plenty of storage. You'll notice original woodwork and beams throughout, which gives the place a lot of historic charm and character, so it doesn't feel like a cookie-cutter building, and there's a big community focus with inviting spaces like the Lockside Pub, a fitness center, library, community kitchen, and living room filled with Stickley furniture, table games, and a large TV. Many rooms have views of the water, and outside there's a porch and park right on the river where people sit and relax or just watch the boats go by. The place offers dining with chef-prepared meals, a range of hearty and healthy menu options including gluten-free, vegan, organic, and low-sugar meals, and sitting down together seems to be a regular part of the day. Residents have access to planned activities like art classes, gardening club, brain games, game nights, yoga and stretching, wine tasting, karaoke, day trips around Baldwinsville, and group walks along the canal, so there's a lot to keep folks as busy as they want. The apartments are pet friendly, which means cats and dogs are welcome, and the building's Wi-Fi and high-speed internet, plus the technology help for things like cell phones or hearing aids, make it easier to stay connected.

    Transportation comes at no extra cost for medical appointments or errands, and the community handles regular housekeeping so people have fewer things to worry about as they go about their day. The Manor works hard to support independence, but there are options for assisted living, memory care, companion care, nursing home placement, and even continuing care retirement services if health needs change. There's a 24-hour emergency response system for safety and several communal spaces designed to help residents and visitors feel right at home, not institutional or stuffy. The management and staff try to make the place feel like a family, which people seem to notice, since reviews are high, with a 9.2 out of 10 rating and a lot of comments about the friendly, attentive staff. Pricing isn't listed, but everything basic-meals, housekeeping, utilities, cable, phone, and internet-gets covered under a fixed monthly fee, which takes some budget worrying off the table. There's an easy process for families to ask about rooms or tour the building, and Red Mill Manor also connects folks with local advisors and care options, including financial or planning resources. The building, run by a local, family-owned company with a history of building homes across Central New York, keeps a steady focus on safety, clean facilities, and personalized care for every resident, and while living here means giving up some chores, it seems to give back a lot in comfort and peace, with a view that's hard for many places to match.

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