The Sand Castle

    711 Seagirt Ave, Far Rockaway, NY, 11691
    2.3 · 3 reviews
    • Independent living
    AnonymousCurrent/former resident
    2.0

    Well-kept building, poor apartment quality

    I found the building well-kept and security/maintenance staff helpful. The apartments disappointed me — thin walls and ceilings, smelly hallways, elevators often out of service, and management was unhelpful. The location is inconvenient and too far for my family, but I still plan to submit an application.

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    Amenities

    2.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      3.0
    • Meals

      2.3
    • Amenities

      2.0
    • Value

      2.3

    Location

    Map showing location of The Sand Castle

    About The Sand Castle

    The Sand Castle offers a mix of care services for seniors in Far Rockaway, New York, and it's been around for over 30 years, serving as both a senior living community and a pharmacy. Here, seniors can choose from different types of living arrangements like independent living, assisted living, nursing home care, memory care for those with Alzheimer's or dementia, and senior apartments that are designed to be safe and accessible, which means that the building tries to give people a choice that fits their needs at different points in life. The Sand Castle's senior apartments work well for those looking for independence and maintenance-free living, with options for pet-friendly rooms and a full social calendar to help neighbors connect and fight loneliness. Residents also get amenities such as dining services with nutritious meals, various community activities to support physical, social, and emotional well-being, and transportation options, since there are about 20 choices nearby for appointments and outings, plus some restaurants and other pharmacies close at hand. There's a pharmacy on-site that offers regular medication needs, multi-dose packaging, diabetes support, erectile dysfunction treatment, and care for HIV, AIDS, or Hepatitis C, which is a service not every place offers, and they take most major insurance plans and OTC cards, also offering help with financial questions, home delivery, patient counseling, and prior authorizations for prescriptions. Maintenance staff and security get good reviews, but there are regular problems with elevator outages, thin walls leading to noise, and hallway issues like smoking odors and solicitors, and some say building management can be frustrating or not helpful when problems need fixing, with some calling it the worst building around even though others find the common areas well kept. The memory care and assisted living areas offer support with daily needs like bathing, dressing, and medication, while a structured program and trained aides help residents keep up a good quality of life, and home care services, such as companionship for those who need it, let seniors stay home a little longer. The Sand Castle hosts a gift shop, allows family or friends to visit and have meals together, and is close to a place of worship for those looking for spiritual connection. The atmosphere is mostly friendly and welcoming among staff and residents, though the community is far from perfect, and it's ranked as the 11th highest rated in the Far Rockaway area with a 6.4 out of 10 on multiple review sites, so there are some positives and some well-known complaints. In all, The Sand Castle offers a range of services under one roof, some unique pharmacy programs, and plenty of amenities, but anyone interested should pay attention to both its strengths and the things others have found lacking.

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