I toured recently, placed a deposit, and found the staff (Maria especially) warm, professional and genuinely helpful - the move-in process felt very smooth. The bright, modern villas and beautifully kept campus include a renovated dining room with varied, above-average meals, a warm pool, excellent fitness and activity options (concerts, crafts, trips) and plentiful amenities. I'm very pleased overall - with a couple minor tweaks it would be outstanding, and I'm looking forward to living there.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Assistance with dressing
Medication management
Healthcare staffing
24-hour call system
Meals and dining
Meal preparation and service
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.83·(30)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.8
Meals
4.4
Amenities
4.5
Value
4.0
Reviews written on Mirador
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Location
Capital Manor Retirement Commu is located at 1955 Dallas Hwy NW, Salem, OR, 97304.
About Capital Manor Retirement Commu
Capital Manor Retirement Commu sits in Salem, Oregon, and has been serving seniors since 1963 with a long history of providing thoughtful care and a wide choice of living options. The community offers independent living, assisted living, memory care, and skilled nursing, all on one campus, so residents can move between types of care as their needs change, which helps families worry less about future moves. The campus includes 255 apartments in a 10-story tower, plus terrace apartments, townhomes, and over 80 one-story villas. These come in one-, two-, or three-bedroom layouts, often with private terraces, large windows, full kitchens, and even attached garages in some cases, so people have space and privacy but remain close to help if they need it.
Residents get to pick and choose how much help they want with daily life, such as bathing, dressing, hygiene, or getting around-there's always a licensed nurse available, day or night, and there are options like laundry service if the residents want chores handled for them. The dining program serves chef-prepared meals with oversight from a dietician, and the community has amenities like an indoor pool, spa, fitness center, beauty salon, computer lab, bank branch, and gardens with walking paths. Fitness activities range from golf putting and balloon volleyball to one-on-one sessions, and the staff makes sure to provide social classes, clubs, and plenty of engaging programs that help residents stay active.
Capital Manor is a nonprofit and not connected to any church or specific group, so people of all backgrounds are welcome; it's also governed by a local board and supported by a staff of about 176 employees, along with the involvement of residents through committees. The residential care center forms part of the community's continuum of care, and the facility's history shows ongoing growth and renovations, including a major update of the main tower and common areas back in 2000. Residents have access to therapy services like physical, occupational, and speech therapy, as well as visits from foot care nurses and dental hygienists. There's even a unique feature where residents have their own voting precinct.
Units are comfortable and accessible, each with private bathrooms and, depending on the layout, private outdoor spaces. The residential care services are only for those who live at Capital Manor and are designed with a friendly, personal approach instead of the feel of a traditional nursing home. The grounds are well cared for, with green spaces and gardens, and the community aims for a relaxed, no-worry lifestyle where people can stay as independent as possible. The predictable, low rates help residents plan for the future, and the Continuing Care Accreditation Commission approves the facility, which means it meets national standards for lifelong senior care. There's always someone nearby if help is needed, but there's freedom for those who want to look after themselves, take part in programs, or simply enjoy their home and surroundings.
Life Care Services (LCS), established in 1971 and headquartered in Des Moines, Iowa, stands as the nation's leading manager of full-service senior living communities and the largest not-for-profit senior living operator in the United States. With over five decades of experience, LCS manages more than 130 communities serving over 40,000 residents nationwide, specializing in Life Plan Communities (formerly known as Continuing Care Retirement Communities or CCRCs), as well as stand-alone assisted living, memory care, and rental communities.
The company's comprehensive approach encompasses operations management, marketing and sales support, health services, compliance, finance, human resources, risk management, strategic planning, and technology development. Through the LCS Family of Companies, they provide end-to-end solutions including development services, real estate private equity enterprises, insurance, national purchasing consulting, and in-home care services. Their innovative development projects feature amenity-forward designs, including cutting-edge elements like rooftop restaurants and microbreweries, demonstrating their commitment to evolving senior living experiences.
LCS's philosophy centers on purposeful living, where aging means adding experiences rather than giving up on them. Their hospitality-driven approach combines data-driven services with personalized care to strengthen teams, streamline workflows, and enhance resident experiences. Signature programs include Extraordinary Impressions, their employee culture initiative; Heartfelt Connections®, a nationally recognized memory care approach; Eversafe 360 senior safety protocols; and the Health & Wellness Navigation Program™ that provides personalized care plans addressing all aspects of well-being. The LCS Signature Experiences program infuses hospitality into every aspect of community life, creating rich, engaging experiences for residents and employees alike.
The company's excellence has earned unprecedented recognition, including being ranked #1 in Customer Satisfaction among Independent Living Senior Living Communities by J.D. Power for six consecutive years (2019-2024), winning more independent living awards than any other brand in the J.D. Power U.S. Senior Living Satisfaction Studies. Additionally, LCS received three awards from Top Workplace USA in 2023, reflecting their commitment to both resident care and employee satisfaction. As the fourth-largest operator of life plan and rental senior living communities nationwide, LCS continues to shape the future of senior living through innovation, excellence, and a deep commitment to empowering seniors to live their best lives.
People often ask...
Capital Manor Retirement Commu offers competitive pricing, with rates starting at a cost of $6,233 per month.
Capital Manor Retirement Commu offers independent living.
There are 20 photos of Capital Manor Retirement Commu on Mirador.
The full address for this community is 1955 Dallas Hwy NW, Salem, OR 97304.
No, Capital Manor Retirement Commu does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified ongoing sanitation and food-safety deficiencies in the kitchen, memory care kitchenette, and dining areas, including poor cleanliness, improper food handling, and textures not meeting puree standards.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
31 May 2025Abuse: Neglect
31 May 2025Abuse: Neglect
Investigated a resident abuse/neglect case and found failure to provide a safe environment and adequate oversight, leading to a resident-to-resident altercation and injury.
Abuse—Failed to provide safe environment
31 May 2025Abuse: Neglect
31 May 2025Abuse: Neglect
Investigated and found that required separations were not followed, resulting in a resident-to-resident altercation and abuse/neglect; a fine was assessed.
Abuse—Failed to follow care plan
23 May 2025Abuse: Neglect
23 May 2025Abuse: Neglect
Investigated and found violations related to care planning and resident rights, constituting neglect and abuse.
Abuse—Failed to properly plan care
04 May 2025Abuse: Neglect
04 May 2025Abuse: Neglect
Investigated a resident-to-resident incident and found that safety interventions were not followed, leading to abuse and neglect.
Abuse—Failed to provide safe environment
04 May 2025Abuse: Neglect
04 May 2025Abuse: Neglect
Investigated the allegation that a safe environment was not provided and found that a resident-to-resident altercation occurred due to staff not intervening or following interventions.
Abuse—Failed to provide safe environment
26 Dec 2024Abuse: Neglect
26 Dec 2024Abuse: Neglect
Investigated a resident-to-resident incident and found failures to provide a safe environment, resulting in injuries to two residents.
Abuse—Failed to provide safe environment
26 Dec 2024Abuse: Neglect
26 Dec 2024Abuse: Neglect
Identified a failure to provide a safe environment and proper care planning for wandering residents, resulting in a resident-to-resident altercation with injuries.
Abuse—Failed to provide safe environment
19 Nov 2024Kitchen
19 Nov 2024Kitchen
Found a deficiency in food sanitation practices; cleaning/repair, equipment condition, hair restraints, apron use, and proper food storage did not meet the requirements.
Found that staff did not follow state guidelines for resident rights and treatment during peri-care, using physical restraint-like holds on a resident, which constituted neglect and abuse.
Licensing—Failed to assure resident rights
22 Sept 2024Abuse: Neglect
22 Sept 2024Abuse: Neglect
Investigated found a failure to provide a safe environment, resulting in serious harm and hospitalization of a resident; a fine was assessed.
Abuse—Failed to provide safe environment
12 Sept 2024Abuse: Neglect
12 Sept 2024Abuse: Neglect
Investigated and found neglect and abuse due to failure to supervise a known wanderer and to notify when missing, resulting in a $500 fine.
Abuse—Failed to provide safe environment
02 Sept 2024Abuse: Neglect
02 Sept 2024Abuse: Neglect
Found that there was a failure to provide a safe environment and adequate supervision, leading to a resident-to-resident altercation with injury risk.
Abuse—Failed to provide safe environment
07 Aug 2024Abuse: Neglect
07 Aug 2024Abuse: Neglect
Investigated a fall incident and found that safety procedures and the care plan were not followed, resulting in injuries. Inadequate supervision, missing safety equipment, and gaps in staff training and documentation were identified.
Abuse—Failed to follow care plan
05 Aug 2024Complaint
05 Aug 2024Complaint
Investigated and found that the acuity-based staffing tool wasn't fully implemented and staffing didn't align with ABST requirements.
Deficiency—Acuity-Based Staffing Tool
17 Jun 2024Abuse: Neglect
17 Jun 2024Abuse: Neglect
Found that the care plan wasn't followed and hourly checks and alarm use weren't implemented, causing pain and discomfort to a resident.
Abuse—Failed to follow care plan
25 Oct 2023Complaint
25 Oct 2023Complaint
Identified significant kitchen sanitation and administration deficiencies; a follow-up determined substantial compliance.
Investigated complaint found neglect and abuse due to failure to follow the care plan, resulting in two falls with head injuries requiring medical treatment.
Abuse—Failed to follow care plan
01 Jul 2023Abuse: Neglect
01 Jul 2023Abuse: Neglect
Found neglect due to failure to implement physician orders for a seat belt, resulting in multiple falls with injuries.
Abuse—Failed to provide medical treatment as ordered
28 Feb 2023Inspection
28 Feb 2023Inspection
Found a violation for failing to protect a resident from financial exploitation. About $15 was stolen by an unknown individual.
Licensing—Failed to protect resident from financial exploitation
04 Feb 2023Abuse: Neglect
04 Feb 2023Abuse: Neglect
Found failures in care planning and interventions related to agitation and resident-to-resident conflicts, resulting in abuse/neglect; a fine was assessed.
Abuse—Failed to properly plan care
07 Nov 2022Validation
07 Nov 2022Validation
Investigated and found numerous deficiencies across infection prevention, medication management, service planning, monitoring of changes in conditions, fire safety, staff training, and door alarm systems. Violations of multiple licensing rules were identified.
Deficiency—Comment
Deficiency—Reasonable Precautions
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Infection Prevention & Control
Deficiency—Systems: Tracking Control Substances
Deficiency—Systems: Psychotropic Medication
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Resident Rooms
26 Oct 2022Inspection
26 Oct 2022Inspection
Investigated and identified a deficiency in the Acuity-Based Staffing Tool, which did not accurately reflect residents' care needs and showed inconsistencies with the roster and care plans.
Licensing—Failed to use an ABST
20 Jun 2022Abuse: Neglect
20 Jun 2022Abuse: Neglect
Found violations for failure to care plan for known behaviors, which led to an altercation and injury; a fine was assessed.
Abuse—Failed to properly plan care
26 Apr 2022Abuse: Neglect
26 Apr 2022Abuse: Neglect
Investigated the incident and found a failure to properly plan care and implement interventions for aggressive behavior. A fine was assessed.
Abuse—Failed to properly plan care
26 Apr 2022Abuse: Neglect
26 Apr 2022Abuse: Neglect
Investigated a complaint and found neglect and abuse due to failure to properly plan care and address ongoing aggressive behavior.
Abuse—Failed to properly plan care
19 Apr 2022Abuse: Neglect
19 Apr 2022Abuse: Neglect
Found that care planning and interventions for escalating aggression were not adequately addressed, resulting in neglect and abuse.
Abuse—Failed to properly plan care
24 Mar 2022Abuse: Neglect
24 Mar 2022Abuse: Neglect
Investigated allegations found that staff failed to properly plan care and implement reasonable interventions for ongoing resident conflicts, resulting in injuries. A $375 fine was assessed.
Abuse—Failed to properly plan care
24 Mar 2022Abuse: Neglect
24 Mar 2022Abuse: Neglect
Investigated and identified failures to properly plan care and implement interventions for ongoing resident-on-resident aggression, resulting in injuries.
Abuse—Failed to properly plan care
20 Jan 2022Abuse: Neglect
20 Jan 2022Abuse: Neglect
Identified neglect and abuse for failing to properly plan care, resulting in a resident-to-resident altercation; a fine was assessed.
Abuse—Failed to properly plan care
23 Nov 2021Abuse: Neglect
23 Nov 2021Abuse: Neglect
Found neglect and abuse due to failing to follow a resident's care plan, resulting in an unwitnessed altercation and injury; a $375 fine was assessed.
Abuse—Failed to provide safe environment
23 Nov 2021Abuse: Neglect
23 Nov 2021Abuse: Neglect
Investigated the allegation of abuse and neglect; found that monitoring and following the care plan were not performed, resulting in an unwitnessed altercation and injury.
Abuse—Failed to provide safe environment
21 Nov 2021Abuse: Neglect
21 Nov 2021Abuse: Neglect
Identified violations of follow-up care and interventions resulting in a resident-to-resident altercation; a fine was assessed.
Abuse—Failed to follow care plan
24 Oct 2021Inspection
24 Oct 2021Inspection
Investigated the allegation of neglect and found that a staff member did not follow the resident's care plan, transferring without a gait belt and causing a fall.
Licensing—Failed to follow care plan
13 Oct 2021Abuse: Neglect
13 Oct 2021Abuse: Neglect
Investigated a resident’s ongoing aggressive behavior and found that care planning and interventions were not properly addressing it, resulting in abuse and neglect.
Abuse—Failed to properly plan care
24 Jun 2021Abuse: Neglect
24 Jun 2021Abuse: Neglect
Found failures to implement interventions and care plans for a resident's fall history, resulting in multiple falls with injuries.
Abuse—Failed to properly plan care
25 May 2021Abuse: Neglect
25 May 2021Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment, constituting abuse and neglect; a $500 fine was assessed.
Abuse—Failed to provide safe environment
03 May 2021Abuse: Neglect
03 May 2021Abuse: Neglect
Investigated a safety concern and found a failure to provide a safe environment, leading to a substantiated finding of abuse/neglect and a $500 fine.
Abuse—Failed to provide safe environment
03 May 2021Abuse: Neglect
03 May 2021Abuse: Neglect
Identified a failure to provide a safe environment that endangered residents and constituted abuse/neglect; a fine was assessed.
Abuse—Failed to provide safe environment
01 Apr 2021Abuse: Neglect
01 Apr 2021Abuse: Neglect
Investigated a neglect allegation and found failure to properly plan care and implement interventions to address ongoing falls. The findings included a missing bed alarm and an injury from a fall.
Abuse—Failed to properly plan care
12 Mar 2021Abuse: Neglect
12 Mar 2021Abuse: Neglect
Investigated and found neglect resulting in serious harm to a resident after multiple falls requiring surgery.
Abuse—Failed to provide safe environment
20 Aug 2020Abuse: Neglect
20 Aug 2020Abuse: Neglect
Found violations for neglect and abuse due to failure to implement interventions and an appropriate care plan for known behaviors, resulting in an altercation and injury.
Abuse—Failed to provide safe environment
18 Aug 2020Abuse: Neglect
18 Aug 2020Abuse: Neglect
Investigated a complaint about neglect and abuse; found failures to address known behaviors, resulting in an injurious altercation.
Abuse—Failed to provide safe environment
07 Aug 2020Inspection
07 Aug 2020Inspection
Investigated found that a staff member used physical force on a resident, causing red marks and distress, and protection from abuse was not provided.
Licensing—Failed to protect resident from physical abuse
08 Jun 2020Abuse: Neglect
08 Jun 2020Abuse: Neglect
Found violations for failing to provide a safe environment, leading to a resident leaving without supervision and at risk of harm.
Abuse—Failed to provide safe environment
25 May 2020Abuse: Neglect
25 May 2020Abuse: Neglect
Investigated and found violations related to supervision and following a resident's care plan, which led to a physical altercation and bruising; a fine was assessed.
Abuse—Failed to provide safe environment
21 Apr 2020Abuse: Neglect
21 Apr 2020Abuse: Neglect
Investigated the complaint and concluded abuse and neglect occurred due to failure to provide a safe environment. A fine was assessed.
Abuse—Failed to provide safe environment
21 Mar 2020Abuse: Neglect
21 Mar 2020Abuse: Neglect
Found violations for failing to provide a safe environment. A resident eloped and was unsupervised for about two hours, exposing them to risk of harm.
Abuse—Failed to assure resident was safe
09 Mar 2020Abuse: Neglect
09 Mar 2020Abuse: Neglect
Found that staff failed to implement interventions and appropriately care plan for known behaviors, resulting in a resident being bruised during an altercation and indicating abuse/neglect; a fine was assessed.
Abuse—Failed to assure resident was safe
03 Mar 2020Abuse: Neglect
03 Mar 2020Abuse: Neglect
Investigated and found failures to implement interventions and care plans for known resident behaviors, leading to a resident slapping another and constituting abuse and neglect.
Abuse—Failed to provide safe environment
24 May 2019Abuse: Neglect
24 May 2019Abuse: Neglect
Found neglect due to failure to oversee care, which led to a resident waiting an hour to be toileted. A $375 fine was assessed.
Abuse—Failed to provide service
19 May 2019Abuse: Neglect
19 May 2019Abuse: Neglect
Found neglect due to failure to oversee staff, placing a resident at serious risk of harm. A $188 fine was assessed.
Abuse—Failed to follow care plan
08 May 2019Inspection
08 May 2019Inspection
Investigated the allegation that basic care and supervision were not provided, and found a substantiated violation for failing to keep the person safe.
Licensing—Failed to provide safe environment
17 Mar 2019Abuse: Neglect
17 Mar 2019Abuse: Neglect
Found abuse and neglect due to failure to monitor per the care plan, which led to a physical altercation and unreasonable discomfort.
Abuse—Failed to provide safe environment
08 Mar 2019Abuse: Neglect
08 Mar 2019Abuse: Neglect
Found that staff did not follow a resident's alarm response plan, leading to a physical altercation and harm to a resident. A fine was assessed for the violations.
Abuse—Failed to provide safe environment
30 Mar 2018Abuse: Financial abuse
30 Mar 2018Abuse: Financial abuse
Found that a secure environment was not provided, resulting in a resident's property stolen from a private room. A fine was assessed.
Abuse—Failed to provide safe environment
16 Feb 2018Abuse: Neglect
16 Feb 2018Abuse: Neglect
Investigated an abuse/neglect allegation and found care plan not followed, resulting in an infection. A fine was assessed.
Abuse—Failed to perform adequate screening or assessment
20 Jan 2018Abuse: Financial abuse
20 Jan 2018Abuse: Financial abuse
Found a deficiency in providing a secure environment that led to theft of money and property; a fine was assessed.
Abuse—Failed to provide safe environment
14 Jan 2018Abuse: Financial abuse
14 Jan 2018Abuse: Financial abuse
Found that a resident was not protected from theft of money under a financial abuse allegation.
Abuse—Failed to provide safe environment
20 Dec 2017Abuse: Financial abuse
20 Dec 2017Abuse: Financial abuse
Identified a deficiency in providing a secure environment, resulting in a resident's money being stolen.
Abuse—Failed to provide safe environment
13 Dec 2017Abuse: Financial abuse
13 Dec 2017Abuse: Financial abuse
Investigated the complaint and found a failure to protect monies from theft, resulting in a $300 fine.
Abuse—Failed to provide safe environment
01 Nov 2017Abuse: Financial abuse
01 Nov 2017Abuse: Financial abuse
Investigated an allegation of financial abuse and found a failure to protect a resident from theft of money.
Abuse—Failed to provide safe environment
27 Oct 2017Abuse: Financial abuse
27 Oct 2017Abuse: Financial abuse
Investigated the allegation of financial abuse and identified a failure to protect residents from theft.
Abuse—Failed to provide safe environment
15 Aug 2017Inspection
15 Aug 2017Inspection
Investigated an allegation of failing to provide a safe environment; the allegation was substantiated and a fine was assessed.
Licensing—Failed to provide safe environment
05 Aug 2016Inspection
05 Aug 2016Inspection
Investigated and found a failure to assess and intervene, resulting in minor harm or potential for moderate harm to a resident.
Licensing—Failed to provide safe environment
23 Oct 2015Inspection
23 Oct 2015Inspection
Investigated a complaint and found a failure to protect a resident from threats of deprivation.
Licensing—Failed to provide safe environment
12 Jul 2012Abuse: Neglect
12 Jul 2012Abuse: Neglect
Investigated a neglect allegation about failure to oversee and monitor changes in condition, found a violation, and assessed a $600 fine.
Abuse—Failed to provide oversight and monitoring of change of condition
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Mirador Living is not affiliated with the owner or operator(s) of Capital Manor Retirement Commu. The information above has not been verified or approved by the owner or operator. For exact information, please contact Capital Manor Retirement Commu directly. There is no cost for this service. We are compensated by the community you select.
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