Cumberland View Towers

    1201 Cheyenne Blvd, Madison, TN, 37115
    2.0 · 4 reviews
    • Independent living
    AnonymousCurrent/former resident
    1.0

    Once great, now poorly managed

    I lived here when it was a great, friendly community with lots of activities and good exercise equipment. Under new owners/management everything changed - activities and the bus are gone, no bingo or outdoor seating, the lobby feels jail-like (no Christmas tree, residents scared to talk), strict rules like no flowers on doors, and the laundry is dirty so you must do your own. I feel the elderly are treated poorly now and I do not recommend this place for care.

    Pricing

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    Amenities

    2.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      2.0
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      2.0

    Location

    Map showing location of Cumberland View Towers

    About Cumberland View Towers

    Cumberland View Towers sits in Madison, TN, and has provided senior living since 1980, with 151 one-bedroom apartment homes for people aged 62 and older, and you'll find that residents must meet income requirements since the apartments use a rent scale based on 30% of household income, giving a preference to extremely low-income applicants, backed by Section 8 rental assistance, and resting on a property over 78,000 square feet with the goal of balanced, affordable apartments for older adults. With a no-smoking policy indoors and cats and dogs allowed within a certain weight range, the place fosters comfort and accessibility for seniors, adding in things like laundry facilities, resident parking, transportation (for a fee), outdoor and indoor common spaces, and a resident service coordinator. The staff offers assisted living, memory care, nursing home, skilled nursing, home care, and independent living options all shaped for the individual needs of each person, though the apartments mainly serve those who wish to keep their independence but need a little extra support now and then, and families can also find housing here, provided the household head meets the age rules. Each week, residents can join knitting classes and vespers, enjoy Bible study every other Saturday, and listen or play along with the Resident Band every Monday night, plus the calendar fills up with birthday parties, bus trips to area stores, group gardening through a Garden Club, and live music from groups like Music For Seniors. Meals made by a kitchen staff cater to different diets, staff remain available and trained to help people settle in, and activities aim to keep older adults social, active, and connected. There's a proprietary scoring system tied to community feedback and the community rating comes in at 8 out of 10, while a review score based on four reviews sits lower, at 1 out of 10, with a 2.0 star rating recorded as "Good" and data on crime, weather, nearby health facilities, and parks available for anyone wanting specifics about the neighborhood. The community has one-bedroom layouts only, aims to be affordable, and has measures to support safety, accessibility, and peace of mind, while the nonprofit management keeps things focused on service and secure housing for older people looking for a sense of home and opportunities for fun.

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