El Rio Memory Care Community stands on Healthcare Way in Modesto, with a Spanish-style exterior and a warm, welcoming inside that's made for folks living with Alzheimer's, dementia, or other memory conditions. The whole place is wheelchair accessible, comes with air conditioning, and there's plenty of parking onsite for families who visit, plus bathrooms are easy to find. The staff there are known for being both professional and kind, always ready to help with daily living needs like hygiene, meals, and medications. The building spreads out across communal living spaces, sunrooms, libraries, and a fireplace room, with private and spacious rooms for comfort and personal care. The dining areas are set up to be pleasant, focusing on nutritious meals made by trained chefs, and there are both indoor and outdoor spaces for relaxing or socializing.
El Rio is designed only for memory care, so staff know how to help people stay safe and comfortable, and there's careful security throughout the building. Activities and social events aim to keep the mind active and fight loneliness, with programs ranging from brain-challenging games to special entertainment and off-site trips. They have special areas like a clubhouse and a sunroom, Wi-Fi for those who use it, an onsite beautician, devotional services, and transportation options. The Koelsch Senior Communities run El Rio, and they've been in the business a while, which shows in how they treat residents with respect and give extra attention to dignity and personal needs. The care team is trained for dementia and memory support, offering personalized routines and ways to reconnect residents to their cherished memories, all with a focus on patience and compassion. El Rio accepts Medicaid and credit cards and helps families learn more with tours, whether in-person or virtually. Many visitors describe the place as beautiful and home-like, and reviews often mention high satisfaction among residents and families. The community sits close to Doctors Medical Center, so medical help's not far if needed. There are floor plans, photos, and videos available if you want to see more about the different rooms and shared areas. El Rio Memory Care Community does its best to help residents have a purposeful, healthy, and safe life even as their memory changes.
People often ask...
El Rio Memory Care Community offers competitive pricing, with rates starting at a cost of $5,000 per month.
El Rio Memory Care Community offers assisted living and memory care.
There are 34 photos of El Rio Memory Care Community on Mirador.
The full address for this community is 2828 Healthcare Way, Modesto, CA, 95356.
Yes, El Rio Memory Care Community offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
88
Inspections
35
Type A Citations
28
Type B Citations
6
Years of reports
17 Jun 2025
17 Jun 2025
Found that infection control measures were in place during a COVID outbreak, updates were shared with staff and families, and no deficiencies were cited.
§ 9058
17 Jun 2025
17 Jun 2025
Investigated a memory care elopement incident on 05/28/2025; a medical evaluation followed with a negative urine test, and the resident was identified as an elopement risk; no deficiencies cited.
§ 9058
07 Mar 2025
07 Mar 2025
Confirmed a case-management visit noting 15 hospice clients, with five attempted interviews; four were sleeping or declined, and one could confirm repositioning in bed and expressed satisfaction with living there. Found that signed hospice agreements and doctors’ referrals were not kept on site but obtained from providers; noted plans to add more hospice to 18 and to send initiation forms by end of day Monday; no deficiencies were cited; exit interview conducted.
19 Dec 2024
19 Dec 2024
Identified proper food service with no resident-reported problems. Found staffing shortages and inconsistent 30-minute checks led to non-adherence to care plans and multiple unwitnessed falls and dehydration requiring hospitalization; toileting needs were generally met.
§ 87464(f)(1)
§ 87466
§ 87705(c)(4)
05 Dec 2024
05 Dec 2024
Found no deficiencies after an unannounced visit; observed clean living and dining areas, safe outdoor spaces, properly labeled clothing, adequate linens, and satisfied residents and staff.
Reported that residents were happy with care, activities, and meals, and that safety systems and required records were in order.
05 Dec 2024
05 Dec 2024
Reviewed multiple death reports and related death certificates for residents. Found a misprint on one reporting form that did not affect timeliness, and determined that no deficiencies were observed; reporting was compliant.
21 Nov 2024
21 Nov 2024
Investigated Allegation 1 about timely breakfast, Allegation 2 about neglect, and Allegation 3 about a comfortable environment; all unsubstantiated.
21 Nov 2024
21 Nov 2024
Identified incomplete preadmission assessments for residents. Interviews found no evidence that dietary needs were unmet.
01 Oct 2024
01 Oct 2024
Investigated Allegation 1 that staff did not allow a resident to remain in the dining hall and delayed incontinence care; found incontinence care was not provided promptly in one case due to the resident's combative behavior. Found no evidence to support claims of unsafe sanitation, noncompliance with infection control guidelines, or denial of private visits; those allegations lacked a factual basis.
§ 87625(b)(3)
19 Sept 2024
19 Sept 2024
Investigated a complaint alleging that staff did not reposition a resident, resulting in a pressure wound, and did not seek timely medical care, with the resident later hospitalized for a stage 4 injury and sepsis. Determined that in 2024 a civil penalty of $9,000 for serious bodily injury was assessed, offset by $1,000 previously imposed.
19 Sept 2024
19 Sept 2024
Identified deficiencies in staff training on pressure-injury care and on using a hoyer lift. Also identified inadequate hygiene care, including delayed response to call signals, soiled clothing, and residents walking barefoot.
§ 87611(c)
§ 87464
19 Sept 2024
19 Sept 2024
Confirmed allegations of inadequate staff training and failure to meet resident hygiene needs during an inspection.
19 Sept 2024
19 Sept 2024
Confirmed allegations of neglect and failure to provide timely medical care, resulting in serious injury, led to the assessment of a civil penalty.
20 May 2024
20 May 2024
Found substantial compliance; observed a sanitary environment with functioning delayed egress doors and signage, a securely fenced outdoor area, ample food supplies, integrated medication management with a pharmacy system, and staff training on elopement prevention and dementia behaviors.
20 May 2024
20 May 2024
Confirmed substantial compliance with health and safety standards. No deficiencies were cited during the visit.
20 Mar 2024
20 Mar 2024
Confirmed no infectious condition outbreaks, staff had current certifications, residents had proper documentation, and food supply recommendations were provided for improvement.
20 Mar 2024
20 Mar 2024
Found all three staff had current first aid certifications and all three resident files contained current physician reports and needs and service plans, with a new executive director spending substantial time on site. Observed more than a two-day supply of perishable foods but less than seven days of non-perishable foods on site, with the administrator noting food can be transferred from an adjacent independent living unit under the same management, and no deficiencies identified.
04 Mar 2024
04 Mar 2024
Reviewed a fall incident involving a resident, with appropriate follow-up measures in place.
§ 87625(b)(3)
04 Mar 2024
04 Mar 2024
Identified a witnessed fall involving a resident who was taken to the hospital and later returned; the resident continued hospice care with regular checks, and no deficiencies were found.
08 Jan 2024
08 Jan 2024
Confirmed mishandling of medication for a resident.
08 Jan 2024
08 Jan 2024
Found that a resident did not receive a prescribed ACE inhibitor for ten doses in September 2022, with no explanation documented. The resident was present on those days and other medications were given, so the medication mishandling allegation was supported.
§ 87465(a)(4)
08 Jan 2024
08 Jan 2024
Identified the allegation that staff did not meet the needs of the resident in care, supported by evidence of multiple missed medication doses and a lack of action regarding the resident’s refusals to have blood pressure monitored.
§ 87464(f)(1)
08 Jan 2024
08 Jan 2024
Substantiated findings of missed medications and lack of monitoring led to confirmation of staff not meeting resident needs in care.
§ 87465(a)(1)
§ 87465(a)(2)
04 Jan 2024
04 Jan 2024
Identified in Allegation 1: record-keeping inaccuracies for a resident, including gaps in medication records and an incomplete, unsigned needs plan.
Identified in Allegations 2 and 3: a discrepancy between the physician's report and the resident's care needs requiring a new physician's report, and no incident report was submitted for a hospitalization.
§ 87506
§ 87463
§ 87211
04 Jan 2024
04 Jan 2024
Reviewed records showed inconsistencies in medication administration, discrepancies between physician report and care plan, and failure to report a resident hospitalization.
26 Dec 2023
26 Dec 2023
Found unagreed services were not charged to the resident. Services provided aligned with admission agreement.
26 Dec 2023
26 Dec 2023
Found the allegation that the resident was charged for unagreed services unfounded.
26 Dec 2023
26 Dec 2023
Confirmed that grooming needs were met, but found that timely bathing was not provided in one case. No evidence of improper room maintenance or inadequate supervision, and clean linens were observed.
26 Dec 2023
26 Dec 2023
Investigated care concerns; found that a resident did not receive a timely bath. Grooming, maintaining resident rooms, soiled bedding, and supervision concerns were not proven.
§ 87464(f)(4)
21 Dec 2023
21 Dec 2023
Identified issues with medication administration and infection control within a care facility dealing with a scabies outbreak, resulting in a citation, while other complaints regarding medical attention and notification to responsible parties were not confirmed.
21 Dec 2023
21 Dec 2023
Found that one resident did not receive the second prescribed antiparasitic dose; MARs and central records did not document it, though notes indicated a prophylactic treatment. Determined that the allegations that staff did not seek medical attention, did not report the scabies case to licensing, and did not notify the responsible party were unsubstantiated.
§ 87465(a)(4)
04 Dec 2023
04 Dec 2023
Identified that safety and care standards were largely met, with notable gaps: several staff first aid certifications were missing or expired, some resident physician reports were not completed within the last year, and non-perishable food supplies were below the seven-day requirement.
§ 87555(b)(26)
§ 87705(f)(2)
§ 87411(c)(1)
04 Dec 2023
04 Dec 2023
Reviewed incident reports, pest control documents, and resident files during a health and safety check, identifying areas of concern related to reporting requirements, resident assessments, and past physician reports.
§ 87465(a)(4)
04 Dec 2023
04 Dec 2023
Identified issues with staff certifications, resident file documentation, and food supply levels during the inspection.
§ 87506
§ 87463
§ 87211
04 Dec 2023
04 Dec 2023
Identified ongoing concerns from a prior conference, including reporting requirements, assessment and reassessment, restricted health conditions, resident-on-resident altercations, and outbreak infestations. Reviewed records showed timely reporting of a fall, recent resident-on-resident altercations, pest-control service last performed 11/10/23, two of four resident files with physician reports over 12 months old, and all needs and service plans current.
§ 87705(c)(5)
27 Oct 2023
27 Oct 2023
Investigated findings identified a scabies outbreak with multiple residents treated and failures to notify licensing and families about changes in conditions. Found staff did not consistently follow infection-control protocols during the outbreak, and there was no evidence that shower logs were falsified; some residents refused showers and documentation reflected those refusals.
§ 87211(a)(2)
§ 87465(a)(9)
§ 87625(b)(3)
§ 87705(b)(1)
§ 87211(a)(1)
27 Oct 2023
27 Oct 2023
Confirmed scabies outbreak, staff falsifying records, and failure to report information to authorities, families, and residents. Staff did not meet hygiene needs or follow infectious outbreak protocol.
§ 87464(f)(1)
18 Oct 2023
18 Oct 2023
Identified a resident who scratched for 10-15 seconds during lunch, with a brief pause, repeating the cycle. Found that scabies medication was prescribed on 10/17/23, and learned that 31 additional residents were suspected of having and treated for scabies, which should have been reported to licensing and public health authorities.
18 Oct 2023
18 Oct 2023
Confirmed outbreak of scabies among residents, with multiple individuals receiving treatment.
§ 87211(a)(2)
§ 87465(a)(9)
§ 87625(b)(3)
§ 87705(b)(1)
§ 87211(a)(1)
12 Oct 2023
12 Oct 2023
Investigated a complaint about pest control invoices and found insufficient evidence to prove the alleged violation. No deficiencies were observed.
12 Oct 2023
12 Oct 2023
Found allegations of pest control issues to be unsubstantiated after gathering documentation and conducting an inspection. No deficiencies were observed or cited during the visit.
§ 87464(f)(4)
12 Oct 2023
12 Oct 2023
Confirmed an unannounced visit occurred to manage a reported incident, resulting in documentation review and interviews, with deficiencies observed during the visit.
§ 87465(a)(4)
12 Oct 2023
12 Oct 2023
Investigated a case management visit following an incident reported on 10/10/2023; reviewed available records and interviewed leadership, with deficiencies identified.
§ 87468(a)(3)
03 Oct 2023
03 Oct 2023
Identified two resident-on-resident altercations and an outdated needs and services plan that hadn’t been updated since 2021, with safety-check guidelines differing between plan dates. Deficiencies were observed and cited.
§ 87705(c)(5)
§ 87705(c)(4)
03 Oct 2023
03 Oct 2023
Identified resident altercations and deficiencies in care plans during a visit. Staff observed de-escalating distressed residents and reviewing medication records.
§ 87705(c)(5)
22 Aug 2023
22 Aug 2023
Identified concerns centered on reporting requirements, assessment and reassessment, restricted health conditions, resident-on-resident altercations, and outbreaks/infestations, with officials explaining the administrative process to attendees.
22 Aug 2023
22 Aug 2023
Identified deficiencies in reporting requirements, assessment/reassessment protocols, and outbreak infestations were discussed in a compliance meeting held by the California Department of Social Services.
§ 87555(b)(26)
§ 87705(f)(2)
§ 87411(c)(1)
08 Aug 2023
08 Aug 2023
Identified scabies outbreak and provided guidance to address and prevent spread.
08 Aug 2023
08 Aug 2023
Found an unannounced collaborative visit by licensing and public health staff to address a scabies outbreak at the site. Discussed current infection control practices and suggested improvements, with an exit interview conducted and no citations issued.
21 Mar 2023
21 Mar 2023
Arrived unannounced to amend a page of the complaint and conduct a proof of correction visit, and met with the administrator to explain the purpose. An exit interview was conducted and the documents were left.
21 Mar 2023
21 Mar 2023
Reviewed and addressed concerns related to a specific complaint during an inspection visit.
14 Mar 2023
14 Mar 2023
Confirmed neglect in providing timely medical care for a resident with a pressure wound that progressed to a serious stage, leading to the resident's passing. Identified lack of documentation and failure to notice changes in condition resulting in injury to the resident.
14 Mar 2023
14 Mar 2023
Investigated two allegations: not seeking timely medical care for a resident's pressure wound, and staff neglect resulting in injury. The first allegation was not supported by evidence, while the second allegation was supported, showing the resident developed a stage 4 wound with sepsis, hospice discharge, and death.
§ 87465(a)(1)
§ 87465(a)(2)
14 Feb 2023
14 Feb 2023
Confirmed previous positive COVID-19 cases were not reported to the appropriate authorities.
§ 87705(c)(5)
§ 87705(c)(4)
14 Feb 2023
14 Feb 2023
Determined that 15 residents and 2 staff tested positive for COVID-19 between 1/31/22 and 2/13/22, and that these cases were reported to the local health department but not to the licensing department. Found no current active cases and that the local health department cleared the situation on 2/13/23.
§
14 Feb 2023
14 Feb 2023
Determined that there is not a preponderance of evidence to prove that COVID-19 guidelines were not followed.
14 Feb 2023
14 Feb 2023
Confirmed that COVID-19 precautions were followed appropriately at the assisted living facility, with staff wearing masks, promoting social distancing, and providing necessary protective equipment and sanitation measures.
§ 87468(a)(3)
03 Nov 2022
03 Nov 2022
Confirmed multiple falls were not reported and substantiated lack of reporting incidents. Unsubstantiated sexual assault allegations due to lack of evidence.
03 Nov 2022
03 Nov 2022
Identified unwitnessed falls documented in late June and July 2022, with incident reports not filed unless a resident went to the emergency room. Investigated the neglect/lack of care and supervision allegation that staff did not provide supervision to protect residents from sexual assault and found it unsubstantiated.
§ 87211(a)(1)
01 Nov 2022
01 Nov 2022
Found no active COVID-19 cases and that safety measures were in place, including water temperature at 107°F, adequate food supplies, securely stored medications and sharps, and routine screening with posted health information. Observed a clean, well-maintained setting with functioning safety equipment and complete records.
01 Nov 2022
01 Nov 2022
Inspection confirmed no violations found and facility met all health and safety standards.
11 Oct 2022
11 Oct 2022
Confirmed allegations of staff not properly trained to deal with dementia residents, leaving residents in soiled diapers, and resident altercation due to lack of supervision were unsubstantiated. No deficiencies cited.
11 Oct 2022
11 Oct 2022
Found staff dementia training is ongoing, with hiring and yearly sessions, plus quizzes, shadowing, and techniques to redirect and engage residents. Found no evidence to support the allegations that residents were left in soiled diapers or that lack of supervision led to an altercation, due to conflicting witness accounts and the use of varied redirection approaches.
26 Sept 2022
26 Sept 2022
Confirmed no bed bugs were found in resident rooms, unqualified staff were not giving insulin, and unqualified staff were not doing wound care at the facility.
26 Sept 2022
26 Sept 2022
Investigated a bed bug allegation and found no active bed bugs in resident rooms at the time; past issues were addressed with extermination visits and cleaning, with confirmation of no bed bugs by mid-September. Investigated the insulin administration and wound care allegations and found only licensed nurses or other qualified staff provided these services, supported by medication records and care notes.
04 Nov 2021
04 Nov 2021
Found no deficiencies during inspection and all safety regulations were met.
§
04 Nov 2021
04 Nov 2021
Found no deficiencies during an unannounced annual inspection, with clean bedrooms, secured medication storage, functioning smoke and carbon monoxide detectors, adequate food supplies, locked toxins, and a complete first-aid kit for 66 residents (including 11 on hospice).
04 Oct 2021
04 Oct 2021
Investigated two incidents reported to licensing—a fall on 09/16/2021 and an AWOL on 09/21/2021—and found alarm issues and no witness to the AWOL. Discovered the fall involved the resident being left in urine and blood until staff discovered the resident after rounds were missed due to a busy shift, with deficiencies identified.
§ 87705
04 Oct 2021
04 Oct 2021
Identified deficiencies were cited during the inspection related to a fall and an AWOL incident at the facility.
§ 87211(a)(1)
03 Sept 2021
03 Sept 2021
False complaints of denying residents visitors, privacy, and phone access were investigated and dismissed.
03 Sept 2021
03 Sept 2021
Found that the visitor-denial claim was unfounded; visitors were allowed unless restricted by a restraining order. Found that the privacy and phone claims were unfounded as well—the resident could have visitors in the room, and calls were allowed under a temporary restraining order with a POA-disconnected cell phone, while an on-site phone remained available.
28 Jun 2021
28 Jun 2021
Investigated allegations of falls and a questionable death; reviewed medical and hospital records, and hospice notes. Found prior vertebral fracture and ongoing health decline, and concluded the allegations are unsubstantiated with no deficiencies cited.
28 Jun 2021
28 Jun 2021
Confirmed allegations of a fall were addressed with a plan, and no concerns were found regarding pressure injury care. The claim of a questionable death was unsubstantiated.
16 Apr 2021
16 Apr 2021
Identified a medication deficiency involving Tea Tree oil in resident's routine medication administration records during the visit.
16 Apr 2021
16 Apr 2021
Found that the shoe-wearing and file-maintenance allegations were unfounded. Found evidence that prescribed Tea Tree oil was delivered but not administered, and that staff did not provide medication assistance as described in the care plan.
§ 87464(f)(1)
§ 87465(a)(4)
16 Apr 2021
16 Apr 2021
Identified a medication documentation deficiency where Tea Tree oil was added to a resident's routine medications, but MAR sheets for March through May 2020 and parts of June 2020 were blank or incomplete. Found that the licensee did not ensure MAR maintenance or oversight of the Tea Tree oil medication.
§ 87465
16 Apr 2021
16 Apr 2021
Confirmed issues with resident care and medication administration. Unsubstantiated allegations of improper file maintenance and shoe wearing.
08 Feb 2021
08 Feb 2021
Found that the allegation that personal items were not safeguarded was unfounded. Noted that the iPad was never lost and was placed in a secure drawer by staff.
08 Feb 2021
08 Feb 2021
Determined that the allegation of not safeguarding a resident's personal items was unfounded, meaning the claim was false and could not have occurred.
§ 87705
18 Sept 2020
18 Sept 2020
Confirmed allegation of staff denying resident access to personal phone calls was unsubstantiated.
18 Sept 2020
18 Sept 2020
Found no evidence supporting the allegation that staff denied the resident access to personal phone calls; interviews and records did not show any restriction on family calls.
17 Aug 2020
17 Aug 2020
Found three specific allegations unsubstantiated: staff failed to seek medical attention for a resident; staff denied a resident access to personal phone calls; and staff failed to meet a resident's hygiene needs.
17 Aug 2020
17 Aug 2020
Investigated complaints of staff failing to seek medical attention, denying phone access, and not meeting hygiene needs for a resident; determined insufficient evidence to confirm these allegations.
22 Jul 2020
22 Jul 2020
Confirmed no deficiencies cited during the Covid-19 visit.
§ 87464(f)(1)
§ 87465(a)(4)
26 Nov 2019
26 Nov 2019
Reviewed eviction letter and found it to be unlawful; no deficiencies cited during visit.
21 Nov 2019
21 Nov 2019
Identified multiple medication errors and missing medications during inspection.
19 Nov 2019
19 Nov 2019
Confirmed staff failed to provide documents to an authorized representative promptly. Investigated an allegation of improper documentation of care for a resident but lacked sufficient evidence to prove whether it occurred.
§ 87465
04 Nov 2019
04 Nov 2019
Inspection identified deficiencies in the facility, including issues with fire egress doors. Inspections found resident files to be up to date and the facility to be generally sanitary.
