Westford House sits at 3 Park Dr in Westford, Massachusetts, and is open all day, every day, without exception, offering skilled nursing and rehabilitation care for people who need support, so when folks come in for either a short stay or longer time, staff work on creating care plans just for them, with doctors and therapists pitching in together; this place has 123 beds, and it's got nurses, doctors, and caregivers around day and night, all focused on helping residents feel safe and comfortable. People coming here can find services like physical, occupational, and speech therapy in a modern rehab gym, as well as things like physician visits, end of life care, social support, planning of care, and respite care when caregivers need a break. Meals here get special attention with menus that dietitians help plan, so food fits each person's health needs and tastes, and the kitchen team puts together nutritious choices for everyone, plus there's a nice outdoor patio, free cable and internet, and even an on-site salon if someone wants a haircut or to catch the weekly dog-therapy visit that seems to be a hit.
Every day brings some activity, maybe music or an event, and there's a full recreational calendar, big dayrooms for people to gather, air conditioning when it gets hot, newspapers for reading, and laundry services right there if needed, so the whole idea is for life to feel as home-like as possible, with dignity and routine. The staff is trained to handle medical details, from keeping an eye on medication to helping prevent falls and making sure everyone stays safe, since the facility takes part in programs about healthcare quality and safety, like Sepsis Smart and teams working to lower unnecessary medicine use. Families and residents can learn about moving between care settings through their transition programs, and there are resources to help pick what kind of care fits best, along with educational sessions for staff and caregivers on health planning and caregiver support. Westford House also focuses on caregiver advocacy, pays attention to wages and working conditions, and shares information about career and training classes, which is rare, and when someone visits, it's easy to meet both the residents and the helpful staff and walk through the building, getting a sense of the place before choosing.