AnonymousCurrent/former resident
    4.0

    Excellent amenities but management concerns

    I live at Sun City Carolina Lakes and overall I highly recommend it for the extensive amenities — golf course, indoor tennis, large gym, indoor/outdoor pools, lakes for canoeing/kayaking and even bowling on the green — plus great staff, constant care for Alzheimer's residents, group activities and movie nights. My floorplan is spacious with a lake-view patio, it's pet-friendly, gated with a guard and I feel safe; neighbors are friendly and it's only a 10‑minute drive to my daughter. The caveats: repeated board mismanagement, landscaping damage, high fees that make the value questionable, and the layout can be hard to navigate for newcomers.

    Pricing

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    Amenities

    4.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.0
    • Meals

      4.0
    • Amenities

      4.7
    • Value

      1.0

    Pros

    • Great staff
    • Constant care for Alzheimer's
    • Active group activities
    • Movie nights
    • Extensive amenities
    • Golf course
    • Indoor tennis
    • Large gym
    • Indoor swimming pool
    • Outdoor pool
    • Lakes for canoe/kayak
    • Bowling on the green
    • Spacious floorplans
    • Lake-view patio
    • Pet-friendly
    • Friendly neighbors
    • Gated community with guard
    • Feels safe
    • Great location
    • Close to family (10-minute drive)
    • Highly recommended by reviewers

    Cons

    • Board mismanagement
    • General mismanagement
    • Landscaping damage
    • High costs
    • Questionable value
    • Navigation difficult for newcomers

    Summary review

    Overall sentiment across the provided reviews is positive but mixed: many reviewers are enthusiastic about living at Sun City Carolina Lakes and explicitly recommend it, citing strong staff, robust care options (including constant care for residents with Alzheimer’s), an active social scene, and a wide array of amenities. At the same time, there are recurring management and cost concerns—several reviewers call out board mismanagement, damage to landscaping, high fees, and question whether the price matches the value provided. Taken together, the community appears to deliver a high-quality lifestyle for many residents while also presenting governance and cost issues that prospective residents should investigate.

    Care quality and staff: Reviews consistently praise the staff and the level of care available, with one review specifically noting continuous care for Alzheimer’s patients. Positive mentions of staff suggest responsive, compassionate personnel who contribute to resident well-being. The presence of specialized care and favorable staff impressions are strong selling points for families seeking supportive services for memory-care needs. There were no detailed comments about clinical outcomes or medical staffing ratios in the summaries provided, but the specific mention of ‘‘constant care for Alzheimer’s’’ indicates that the community is equipped to handle memory-care requirements in at least some capacity.

    Facilities and activities: The community’s facilities are a major highlight. Multiple reviewers called out an extensive amenities package: golf course, indoor tennis, a large fitness center, both indoor and outdoor swimming pools, lakes suitable for canoeing or kayaking, and a recreational feature described as ‘‘bowling on the green.’’ Group activities and movie nights are mentioned as active parts of community life, reinforcing that social opportunities and organized programming are prominent. These offerings point to a lifestyle-focused community aimed at active retirees who value fitness, outdoor recreation, and social engagement.

    Living spaces, location, and neighbors: Reviewers note spacious floorplans and lake-view patios, which contribute to an attractive residential experience. The community is pet-friendly and described as having friendly neighbors, both of which enhance daily life and social cohesion. Location is repeatedly praised—one reviewer highlighted being only a 10-minute drive from family—making it convenient for visitors and relatives. The gated nature of the community and an on-site guard are mentioned alongside sentiments that the area ‘‘feels safe,’’ adding to its appeal for buyers prioritizing security.

    Management, costs, and governance concerns: A clear pattern in the feedback concerns management and cost/value issues. Terms like ‘‘mismanagement’’ and ‘‘board mismanagement’’ recur, and specific complaints include landscaping damage. Reviewers also point to high costs and question whether the community represents good value for money. These criticisms suggest governance and upkeep issues that could affect resident satisfaction over time. Prospective residents would be wise to ask detailed questions about homeowner association (HOA) governance, recent assessments or fee increases, landscaping/maintenance contracts, and any remedial plans the board has in place to address past problems.

    Practical notes and who this fits: Some logistical friction was mentioned—navigation within the community can be difficult for newcomers—which is worth noting for visitors or new residents during move-in and initial weeks. Despite the concerns, many reviews conclude with strong recommendations, indicating that for buyers who prioritize strong staff support, abundant amenities, social programming, scenic/lakefront units, and security, Sun City Carolina Lakes is an attractive option. Conversely, those who are especially sensitive to community governance, HOA transparency, or long-term maintenance/value should investigate the board’s track record and current financials before committing.

    In summary, the review set paints Sun City Carolina Lakes as a well-appointed, active retirement community with excellent staff and care capabilities, especially for memory-care needs, and a comprehensive set of recreational amenities. However, noteworthy governance and cost concerns mean prospective residents should do targeted due diligence on management practices, fees, and recent maintenance issues to ensure the community’s strengths align with their priorities and long-term expectations.

    Location

    Map showing location of Sun City Carolina Lakes

    About Sun City Carolina Lakes

    Sun City Carolina Lakes sits about six miles south of Charlotte's city limits, right along the Catawba River in Indian Land, South Carolina, and it stretches across about 1,500 acres. The neighborhood welcomes adults age 55 and up, and there's folks from all over the country living among its roughly 5,000 residents. The area is full of landscaped walking trails that wind past the public 18-hole golf course, through ten lakes great for fishing, along the dog park, playgrounds, and even a softball complex. There's two big amenity centers covering over 53,000 square feet, each with spaces for arts and crafts, pottery, billiards, and cards, as well as meeting rooms, a library, and computers with internet. The Lake House and The Lodge Meeting Center anchor many group gatherings and community events, and the Grandkids Park brings swings, slides, and space for children to play during family visits. Tennis, pickleball, and horseshoes keep residents active, and you'll find three pools-one indoors-and clubhouses with ballrooms for dances and music. Fitness comes in many forms, including a gym, Jazzercise classes, and a spa and wellness room, with MUSC Health Therapeutic Services available onsite for certain types of therapy.

    Residents choose from single-family homes, condos, or villas, and the golf carts make it easy to reach the Carolina Commons Shopping Center next door. Dining options include a dining room with restaurant service, an all-day menu, and attention to special diets like diabetes or allergy restrictions. The clubhouse at the golf course offers onsite meals, too. Inside the homes, residents have access to private bathrooms, kitchenettes, high-speed internet, cable TV, air conditioning, and telephone, with some furnished options available. The community's lifestyle director helps organize clubs, daily activities, classes, social events, and lifelong learning programs for anyone who wants to be involved, and there's a radio-controlled aviation airfield and a kayak and canoe center with boat access to the river for the hobby-minded. Emergency alert systems are throughout, and families appreciate a simple payment system made possible by partnerships with Sunbound and services like online management through Purple Door, LLC. Independent reviews help new residents and families learn what to expect, and there's a Senior Living Counselor who can answer questions as they come up. Residents, staff, and family get updates, support, and community information through both the website and social media platforms, and the activities, amenities, resources, and support focus on making daily life comfortable and connected. There's transportation, parking, housekeeping, laundry, dry cleaning, move-in help, and community gardening plots, plus concierge, counseling, and family support services. Services extend from independent living up through assisted living, memory care, skilled nursing, and continuing care, providing lots of choices as needs change.

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