Palm Terrace Healthcare & Rehab Center sits in Laguna Hills and operates around the clock every day of the year, with a focus on skilled nursing care and a range of healthcare and rehabilitation services. This nursing home holds 99 certified beds, with private and semi-private rooms that are clean, spacious, and comfortable. Residents receive help with long-term care or short-term rehab needs; there's physical, occupational, and speech therapy done on-site, plus specialized support for those needing psychiatric care, ventilator assistance, wound treatment, memory care, or hospice and palliative attention. Staff include dedicated nurses, therapists, and clinicians who use programs like the Integrated Cognitive Program for residents with Alzheimer's, and they work as a team to create personalized care plans and support residents returning home through discharge plans and outpatient therapies if needed.
There's an emphasis on serving seniors from many backgrounds, supporting frail and underserved people, and always involving family in decisions. The on-site decision makers-doctors, nurses, and caregivers-help make choices quickly to ensure care feels right for each person. The place has a variety of social and recreational activities, as well as stay active programs and occasional excursions for those who can join in, all while keeping attention on safety and comfort, whether a resident plans a short stay for respite or needs lasting skilled nursing. Meals are planned for nutrition and satisfaction, though there have been past issues with food storage, menu planning, and respiratory care as noted in inspection reports, and these were marked as not causing actual harm but could've possibly done more than minimal harm. Palm Terrace had 60 deficiencies on inspection as of early February 2025. The nurse turnover rate is slightly above the state average, and each resident receives about 4.42 nurse hours a day, which helps maintain steady care.
The place belongs to The Ensign Group and is managed by Bryce Lindsey since 2019. The grounds are landscaped and modern, the accommodations are well-appointed, and there's housekeeping and laundry available as well as resources for long-term care insurance. Residents and families will find insurance is accepted, including Medicare. The overall review rating is 4.1 out of 5 based on 48 opinions, and the center strives to keep seniors as independent as possible, aiming for each person's comfort, motivation, and quality of life, while focusing on quick responses to changing healthcare needs.
