Windsor Health And Rehabilitation Center

Windsor Health And Rehabilitation Center sits off exit 38 on I-91 in Windsor, Connecticut, and while it's been family-owned and operated for over 20 years, it's also a for-profit, limited liability company with 108 certified beds and usually around 94 residents each day, so it's not a huge place but it does get busy, and you'll find eating establishments and recreational spots nearby which can come in handy for visitors or folks who still like to get out when they're able. The center gets classified as a skilled nursing facility and offers 24-hour care for people who need long-term care, short stays for folks who need rehab between hospital and home, and dementia care services, plus support like case management, social services, and help with transitions in care, so people with a lot of health needs won't find themselves facing big gaps in their support, but you should also know the center's had some challenges with infection control and record keeping, getting cited for an infection-related federal violation, and got cited for not having a full-time social worker when they should've due to the size, plus issues with food handling and not always telling family or doctors about important changes affecting residents, which is something three documented citations show. They've had a total of 35 deficiencies including those listed, and their nurse turnover rate is high-right at 50.6% when the state's average is closer to 38.9%-which means you might see staff coming and going more often than you'd expect in other places, and the nursing staffing level is lower than state average too, clocking in at 3.31 nurse hours per resident per day, while the state average tops that at 3.8. Still, the location likes to offer individualized care, with memory care, rehabilitation, respite care for short stays, diabetes management, wound care, and hospice care listed among services, so folks with serious or complicated conditions will find a variety of help, and families can get guidance on caregiving and insurance. Windsor Health And Rehabilitation Center supports its staff with training, flexible schedules, and benefits like life insurance, 401(k), and medical plans, so staff development is something they pay attention to, aiming for work-life balance and professional growth, but the online reviews show a 2.5 out of 5 from 12 reviews, which isn't especially high but not the lowest either, probably reflecting a mix of people's different experiences. They're affiliated with the Connecticut Association of Health Care Facilities and make information about health observances such as Disability Pride and World Brain Day available, so it's a place that's trying to keep up with education on these topics, and while there've obviously been problems based on the inspection reports, the center offers a full range of services and aims to provide a personal touch that you'll often find in family-run places.