Regency Park Health and Rehabilitation

    1212 Broadrick Dr, Dalton, GA 30720
    • Independent Living
    • Skilled Nursing
    2.8ยท11 reviews

    Clean caring facility, excellent rehabilitation

    I was very pleased with my aunt's stay - the facility is clean, neat and friendly with private rooms and walk-in showers. My aunt loved it and wanted to stay; rehab and the weekend therapist helped her regain function. Nurses, doctors and staff were professional and caring, activities were offered, and 24-hour secure care felt reassuring. I would recommend this as the nicest facility in Dalton.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.82ยท(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      1.8
    • Amenities

      3.2
    • Value

      2.8

    Pros

    • Clean, well-maintained facility interior
    • Secure memory-care environment
    • 24-hour skilled nursing coverage
    • Skilled rehabilitation and therapy services
    • Professional, educated clinical staff
    • Dedicated activities administrator and programming
    • Private rooms with walk-in showers
    • Welcoming, friendly front-line staff interactions
    • On-site amenities (fresh coffee, communal spaces)

    Cons

    • Inconsistent clinical responsiveness and long nurse-response times
    • Gaps in medication-administration and pain-management practices
    • Insufficient training for complex or post-fracture care
    • Weak transfer and handling safety practices
    • Inconsistent sanitation and odor-control practices
    • Variable nursing and CNA care continuity
    • Inconsistent dining quality and limited menu variety
    • Irregular activity scheduling and limited program variety
    • Inadequate patient supervision in some units
    • Communication and family-engagement shortcomings

    Summary of reviews

    Reviews of Regency Park Health and Rehabilitation describe a facility with clear strengths alongside recurring operational concerns. Positively, reviewers consistently note a well-maintained, brick building with pleasant communal spaces, private rooms that include walk-in showers, and a secure memory-care unit appropriate for residents with Alzheimerโ€™s disease. The site offers 24-hour skilled nursing and an on-site rehabilitation program; many accounts praise the therapy staff and specific therapists who supported functional improvement. Front-line interactions are frequently described as friendly and professional, and there is a dedicated activities administrator who runs programming for residents.

    Clinical care impressions are mixed. Several families and residents praised individual cliniciansโ€”nurses, therapists, and attending physiciansโ€”who provided attentive, skilled care. At the same time, there are repeated descriptions of operational gaps: slow responses to call lights, delays in administering pain medication, and concerns about medication administration processes. A pattern of inconsistent staffing and variable CNA/nursing continuity is reported, which reviewers link to the need for family oversight in higher-acuity situations. A small subset of reviews raises more serious concerns, including allegations of misrepresentation of services and accounts of transitions to hospice care following clinical decline; these items should prompt careful inquiry during a tour.

    Safety and skilled-care practices are another area of divergence. The facilityโ€™s rehab services are highlighted as effective for many post-acute patients, but several accounts describe shortcomings in training and handling for complex needs such as fractures and transfers. These accounts suggest potential weaknesses in transfer-safety protocols and staff training for post-operative or orthopedic care. Additionally, some reviewers describe inadequate supervision of residents in certain units, including wandering behavior, which points to variability in unit-level monitoring and staffing deployment.

    Dining, activities, and housekeeping show a split picture. Some residents appreciated on-site amenities and simple comforts (for example, fresh coffee and an inviting atmosphere), while others described inconsistent meal temperature and hospital-style menus that lacked variety. Activities are organized by a designated administrator and include a range of options, but reviewers characterize programming as inconsistent in quality and frequency, with limited variety for some residents. Cleanliness is often cited as a strengthโ€”many describe a neat, well-kept environmentโ€”but other accounts note sanitation concerns and localized odor issues, suggesting unevenness in housekeeping execution across units.

    Communication and management responsiveness emerge as practical considerations for prospective residents and families. Reviewers describe both respectful, professional interactions and instances where families felt dismissed or inadequately informed about clinical changes. Given the mix of strong rehabilitation outcomes and reported lapses in clinical responsiveness, visitors should ask targeted questions about staffing ratios, protocols for medication administration and pain control, staff training for transfers and fracture care, housekeeping schedules, and how the facility supervises memory-care residents. An in-person tour that includes conversations with clinical leadership and observation of unit staffing during peak hours will help clarify whether Regency Parkโ€™s strengths align with a prospective residentโ€™s clinical and social needs.

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    Medicare Ratings

    4ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Regency Park Health and Rehabilitation

    Regency Park Health and Rehabilitation is located at 1212 Broadrick Dr, Dalton, GA, 30720.

    About Regency Park Health and Rehabilitation

    Regency Park Health And Rehabilitation sits in Dalton and offers 100 beds, which means it's a larger place, and most days about 86 people live there, so it's almost always busy with residents going about their day, and you see a mix of room options, with both studios and semi-private rooms, so people don't have to live alone unless that's what they want, and there's a homey feeling since residents are encouraged to bring their own things to make the space feel like their own, and every room's climate controlled, which helps everyone stay comfortable, and there are courtyards and outdoor areas with landscaping that give folks somewhere nice to sit or go for a walk, not far from a few communal gathering rooms inside where you'll often hear conversation or see a group playing BINGO or having musical events and sometimes even a pet therapy session, and for people who like to keep busy, daily activities also include exercise groups, arts and crafts, outings, and holiday parties, plus three meals a day with menu options and a gourmet snack cart, so no one goes hungry and people can pick what sounds good, and for those needing spiritual life, a weekly interdenominational service's on the calendar.

    The community provides several care types, covering assisted living, skilled nursing, memory care, long-term nursing care, and even respite, which is when someone stays short-term after hospital care or when their caregiver's away, and it boasts a busy rehabilitation program on-site, including physical, occupational, and speech therapy with a team full of different kinds of doctors like internal medicine practitioners, psychiatrists, and psychoanalysts, and there are nurse practitioners, nurses, and therapists for the hands-on care, so everyone gets a shot at recovery or managing daily needs, but the nurse turnover rate sits at 31.3%, which is noticeably high, and staff provide an average of 3.54 nurse hours per resident daily, which is a key number for anyone wondering about hands-on attention, and the center's Medicare and Medicaid certified, which makes it able to serve people with those benefits, and there's a resident council too, giving folks a chance to speak up about the way care is planned or delivered.

    Regency Park Health And Rehabilitation holds a 6.6 out of 10 average rating, which puts it ninth among Dalton communities, and they say they're committed to compassionate, patient-centered care with a special eye toward recovery and well-being, and lots of amenities and services round out the daily life there, from daily housekeeping, laundry, utilities, Wi-Fi and cable, to salon and barber services onsite-though the center's always been strict about being a non-smoking community.

    The nursing home section has a 2-star rating from the Centers for Medicare & Medicaid Services, which is important because it shows where their nursing care currently stands in official eyes, and past state inspection reports found some care deficiencies, like issues with keeping areas free of accident hazards (F0689), trouble with infection control, assessment and care planning (F0655), and not always meeting good nutrition and dietary standards (F0812), so that's something families usually want to weigh when considering options, but administration by Hamilton Health Care System, Inc. and Hltc Inc.-a nonprofit-means it's not a for-profit operation.

    People often use their in-house transition care program when moving between the hospital and home, and there's even a home health branch for people who'd rather get care delivered in their own homes, and all told, the place tries to focus on individualized healthcare, both through standard and more specialized services, and while it isn't the top-rated around, it's been around for a long time and has a reputation for good patient care in the Dalton area.

    People often ask...

    Regency Park Health and Rehabilitation offers independent living and skilled nursing.

    The full address for this community is 1212 Broadrick Dr, Dalton, GA 30720.

    No, Regency Park Health and Rehabilitation does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Regency Park Health and Rehabilitation. The information above has not been verified or approved by the owner or operator. For exact information, please contact Regency Park Health and Rehabilitation directly. There is no cost for this service. We are compensated by the community you select.

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