Lagrange Health And Rehab

    2111 West Point Road, Lagrange, GA, 30240
    2.9 · 8 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, unreliable care quality

    I have mixed feelings. The therapists, many CNAs/nurses and hospice staff were wonderful-engaging activities, clean rooms/hallways and attentive medical rounds made care excellent at times. But staffing turnover and low coverage left care hit-or-miss: delayed insulin/blood-sugar checks, residents sometimes left unclean or sitting all day, and families often had to help. The building is old (peeling paint, mold spots, shared bathrooms), food and management were inconsistent, so I'd hesitate to leave a loved one without close monitoring.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.88 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.5
    • Meals

      2.8
    • Amenities

      2.2
    • Value

      4.0

    Pros

    • Clean facility and grounds (spotless hallways and bathrooms reported)
    • Engaging activities (bingo, entertainers, cookouts)
    • Pleasant, private rooms with TV and closet
    • Attentive CNAs and nurses reported by multiple reviewers
    • Strong physical and occupational therapy services
    • Good hospice support and smooth hospice transitions
    • Staff who form attachments to residents and provide gentle care
    • Medical director rounding noted
    • Some positive dining items and appealing menu options mentioned
    • Room cleaning and basic housekeeping performed
    • Fair pricing reported by at least one reviewer

    Cons

    • Reports of horrible or revolting food from multiple reviewers
    • New management issues and unhelpful or unfriendly management
    • Inconsistent nursing and mixed staff quality
    • Medication access problems (insulin access issues and delayed blood sugar testing)
    • Building maintenance problems (mold, peeling paint, holes in walls, dirty baseboards)
    • Old, outdated facility and décor in need of renovation
    • Staffing concerns: turnover, low staffing levels, and residents left unattended
    • Shared two-bed rooms and limited/insufficient bathrooms
    • Reports of residents left unclean or not assisted with hygiene
    • Weekend neglect reported (residents sitting all day on weekends)
    • Contradictory reports about overall cleanliness and staff performance

    Summary review

    Overall impression: Reviews for Lagrange Health And Rehab are highly mixed and polarized, with several reviewers praising specific aspects of care and others reporting serious concerns. Positive comments frequently highlight caring and attentive frontline staff, strong therapy and hospice services, engaging activities, and generally clean corridors and rooms. Negative comments concentrate on management problems, inconsistent nursing care, medication access issues, and significant building maintenance and cleanliness problems in some areas. The overall picture is one of a facility that can provide very good care in some cases but also has recurring operational and infrastructure shortcomings that produce poorer outcomes for other residents.

    Care quality and clinical concerns: Reviews describe a wide range of experiences with care. Many families and residents praised aides, CNAs, nurses, and therapists—calling staff gentle, attentive, and effective, and specifically noting strong physical therapy and positive hospice support with smooth transitions. At the same time, multiple reviewers reported troubling clinical lapses: inconsistent nursing care, missed or delayed blood sugar testing, and problems accessing insulin and other medications. Several accounts described residents being left sitting for long periods (notably on weekends), residents not receiving hygiene assistance, or being barely fed. These reports point to inconsistent implementation of care routines and potential staffing or coordination gaps that directly affect resident health and dignity.

    Staffing, culture, and management: Staffing and management are recurring themes. Some reviewers say there are plenty of staff on hand and emphasize strong attachment between staff and residents; others report high turnover, low staffing levels, and staff who are unwilling or unable to assist residents. New management is explicitly mentioned as a source of problems, and at least one reviewer describes management as unhelpful or not nice. This mixed feedback suggests variability across shifts, units, or time periods: some teams function well and form genuine bonds with residents, while other teams and administrative leadership may be struggling to maintain consistent standards.

    Facility condition and cleanliness: Opinions on cleanliness and facilities are contradictory but important. Many reviewers describe the facility as clean, with spotless hallways, bathrooms, and maintained rooms. Conversely, multiple reviewers report building maintenance issues—mold, peeling paint, holes in walls, dirty baseboards—and describe the facility as old and outdated, in need of renovation. Shared two-bed rooms and a shortage of bathrooms were also flagged. These conflicting impressions could reflect differences between common areas and less-visible spaces, or improvements/declines occurring over time under changing management.

    Dining and activities: Activities are consistently a strength—reviewers mention engaging programming such as bingo, entertainers (an Elvis impersonator), and cookouts that contribute positively to resident life. Dining receives mixed reviews: while some note appealing menu items and a generally good meal experience (including specific praise for a barbecue sandwich), others call the food horrible or revolting. The contrast suggests variability in meal quality or individual preferences; however, food quality is a frequent enough complaint to be considered a notable concern for prospective residents and families.

    Notable patterns and cautions: Several reviews include strong warnings not to leave loved ones at the facility, while others explicitly call it the 'best care' for a family member. The most critical, recurring issues are medication/insulin access and delayed blood sugar testing, staff inconsistency (including weekend neglect), and building maintenance problems. Positive patterns center on therapy, hospice care, certain caregiving staff, and activities. Prospective residents and families should weigh these polarized reports carefully: if clinical reliability (medication management, consistent nursing care) and facility condition are priorities, the reported lapses merit direct questioning and verification. If therapy, hospice, and social programming are top priorities, several reviewers report very good experiences in those areas.

    Bottom line: Lagrange Health And Rehab appears capable of delivering excellent, compassionate care in many instances—particularly in therapy and hospice services and from specific caregiving staff—but the facility also shows recurring operational weaknesses that have adversely affected other residents, including medication management lapses, staffing inconsistencies, management concerns, and physical plant issues. The reviews suggest variability over time and between staff teams; families should visit in person, ask targeted questions about medication protocols and staffing patterns (especially weekends and night shifts), inspect room and shared-bathroom conditions, and request recent inspection/maintenance records before making placement decisions.

    Location

    Map showing location of Lagrange Health And Rehab

    About Lagrange Health And Rehab

    Lagrange Health and Rehabilitation is a large, for-profit nursing facility with a capacity of 138 beds, serving the Lagrange, Georgia community. The center offers both short-term rehabilitation and long-term care, participating in both Medicare and Medicaid programs to provide flexible options for residents with varying financial and medical needs. As a corporate-owned facility, it is not affiliated with a continuing care retirement community and operates independently to support individuals requiring different levels of nursing attention.

    The facility specializes in addressing post-acute needs for individuals recovering from medical events such as strokes, heart attacks, infections, or accidents. Rehabilitation services are designed with the goal of helping residents regain their independence and return to their previous living arrangements when possible. In this setting, residents typically receive an average of 2 hours and 59 minutes of nurse staffing per day, ensuring access to skilled care and support. A notable aspect of the short-term rehabilitation program is its focus on safe recovery, which has resulted in a low frequency of major injury falls.

    For those in need of longer-term support, the home provides comprehensive care for daily medical and non-medical needs, including medication management, personal care, and assistance with activities such as dressing, eating, and mobility. Flu vaccination rates are very high among residents, reflecting a strong emphasis on preventive health measures. Additionally, the home is noted for maintaining a consistent level of nurse staffing on weekends compared to weekdays, which contributes to continuity of care and the overall well-being of its residents.

    Lagrange Health and Rehabilitation also implements specific protocols for infection prevention and control to safeguard the health of both residents and staff. The home pays particular attention to medication management, including the gradual reduction of certain medications when appropriate, and the use of non-pharmacological interventions to support residents' mental and emotional well-being. The facility has met recent state health and fire safety standards through routine inspections, demonstrating ongoing efforts to maintain a safe environment.

    Overall, Lagrange Health and Rehabilitation stands as a key provider of skilled nursing and rehabilitative services in its community, offering a combination of clinical care, personal assistance, and attention to resident safety and comfort. With its dual focus on helping residents recover and providing ongoing care for those with greater needs, the facility plays an important role in supporting the health and quality of life of seniors and individuals with chronic health conditions.

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