Overall sentiment across the reviews is overwhelmingly negative, with consistent and serious concerns about the quality of care, safety, cleanliness, and professionalism at Fayette Health And Rehabilitation Center. Multiple reviewers describe rude, sarcastic, or unprofessional behavior from staff members and widespread understaffing that leads to long delays in basic care tasks. While a few individual employees (notably Von Van and Resavelt Williams) are singled out as helpful or supportive, these positive mentions are sparse compared with the volume and severity of complaints.
Clinical care and monitoring emerge as a major theme. Reviews report inadequate diabetes monitoring (delayed sugar checks), missed or unread medical information, and delays in responding to chest pains or other acute symptoms. There are also accounts of nurses quitting and slow or delayed hospital transfers, which reviewers portray as worsening clinical risk. Call-button failures and long waits for assistance further underscore care-access problems. Collectively, these patterns indicate systemic problems with staffing levels, clinical oversight, and timely response to medical needs.
Facility condition and hygiene are frequent and emphatic concerns. Reviewers cite unsanitary practices such as stained uniforms, nursing staff wearing dirty boots, dirty supplies left in patient beds, rooms not being cleaned daily, and pervasive foul smells that even interfere with meal service. There are mentions of possible rodent presence, broken air-conditioning and televisions in some rooms, overcrowding with patients placed in hallways, bedwetting left unattended, and belongings being stolen. Some reviews go as far as to describe the facility as disgusting and argue it should be closed. These complaints point to failures in environmental services, infection control, and basic resident dignity and privacy.
Safety and equipment problems compound the clinical and cleanliness issues. Reported problems include malfunctioning call buttons, reports of injuries caused by staff, and fire-safety concerns (including problems with fire alarm responses and practices for evacuating or attending to residents during alarms). Broken equipment (AC units, TVs) and damage to personal mobility devices (a power scooter motor) were also reported. The combination of equipment failures, staffing shortages, and procedural lapses contributes to a sense that resident safety is not being reliably protected.
Dining, hydration, and nutrition are additional weak points. Several reviewers describe awful food, dietary errors, unsanitary meal handling, and delayed lunches. One report describes a lack of a working kitchen or reliable water source, with staff reportedly retrieving water from public restrooms. These descriptions raise concerns about food safety, appropriate nutritional management (especially critical for residents with diabetes), and basic resident comfort.
Resident experience beyond medical care — including activities, communication, and property management — is also poor according to reviews. Multiple reviewers report a lack of activities, rude or confrontational communication from staff, lost or stolen personal items (phones, belongings), and general unresponsiveness. While there are isolated accounts of supportive staff and of residents being transferred to hospitals when necessary, the dominant pattern is one of neglect, mismanagement, and inadequate oversight.
In summary, reviewers portray Fayette Health And Rehabilitation Center as a facility with systemic deficiencies across staffing, clinical care, cleanliness, safety, and resident services. The recurring specific issues — delayed clinical responses, poor diabetes monitoring, unsanitary conditions, equipment failures, overcrowding, and safety concerns — suggest problems that would require substantial operational and managerial intervention to correct. While a few staff members receive praise, the scale and consistency of negative reports are such that multiple reviewers recommend regulatory attention or closure unless significant, verifiable improvements are made.
