Fayette Health and Rehabilitation Center

    1217 W Fayette St, Baltimore, MD 21223
    • Skilled Nursing

    Unsafe, unhygienic care and neglect

    I experienced serious issues - chronic understaffing, long delays in care (including delayed sugar checks and a delayed hospital transfer), a staff-caused injury, unresponsive call buttons, filthy rooms and smells, unsafe food/dietary errors, lost/stolen belongings, broken AC/TV and scooter damage, and water/kitchen problems - the place felt unsafe and unhygienic. A few staff (Von Van, Resavelt Williams) were genuinely helpful, but overall I was very disappointed and concerned for residents' safety.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    1.33·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.7
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.3

    Pros

    • Supportive, helpful direct-care staff
    • Individual staff members recognized for responsiveness
    • Staff assistance with hospital transfers when initiated

    Cons

    • Inadequate staffing levels leading to delayed care
    • Inconsistent clinical monitoring of chronic conditions
    • Poor sanitation and housekeeping processes
    • Inconsistent meal-service and dietary management
    • Weak emergency-response and fire-safety procedures
    • Deficient equipment maintenance and facility upkeep
    • Ineffective personal-belongings security and inventory controls
    • Limited or absent activity programming
    • Unreliable resident call-response system
    • Communication and professionalism deficits among staff
    • Pest-control and environmental-hygiene gaps

    Summary of reviews

    Overall impression The reviews indicate a facility experiencing multiple operational challenges that affect resident care, safety, and daily life. While several reviewers named individual employees as helpful and attentive, the prevailing pattern describes systemic issues with staffing, cleanliness, clinical oversight, and facility maintenance that warrant close attention from management and families considering placement. Care quality and clinical monitoring A recurring theme is delayed or inconsistent clinical attention. Reviewers described slow responses to call requests, delays in blood-sugar checks for residents with diabetes, and uneven recognition or use of existing medical information. These items suggest gaps in staffing allocation, shift coverage, or clinical protocols for monitoring chronic conditions. Although there are accounts of staff facilitating hospital transfers, other accounts describe delays in escalation and transfer coordination, indicating variable consistency in clinical incident response. Staff and professionalism Feedback portrays a mixed staff profile: some direct-care employees are noted as supportive and responsive, while others are criticized for unprofessional communication and conduct. Concerns include curt or sarcastic communication tone, lapses in attention to resident comfort, and apparent turnover among nursing staff. This combination points to needs in staff training, supervision, and workforce stability to ensure consistent care standards. Dining and dietary management Multiple reviewers expressed dissatisfaction with meal service, citing delayed lunches, diet-order errors, and generally poor food quality. Reports of limited kitchen access and improvised water retrieval indicate potential infrastructure or operational constraints affecting consistent meal delivery and hydration support. Taken together, these items reflect weaknesses in menu management, meal-timing reliability, and dietary oversight for residents with specific nutritional needs. Activities and social programming Reviewers frequently mentioned a lack of engaging activities and minimal programming. Limited activity offerings can affect resident quality of life and social engagement, and the comments suggest this area is under-resourced or deprioritized relative to basic care needs. Facilities, cleanliness, and maintenance Significant concerns relate to housekeeping, sanitation processes, and equipment maintenance. Reviewers described rooms not being cleaned regularly, stained uniforms and visible housekeeping lapses, odor concerns in some areas, broken room equipment (e.g., air conditioning, televisions), and damaged mobility-device components. Additionally, pest-control concerns and instances of overcrowding or placement of residents in hallways were raised. These patterns point to shortcomings in environmental services, preventive maintenance, and infection-control oversight. Safety, security, and belongings There are multiple accounts of missing personal items and issues securing resident property. Combined with the sanitation and maintenance gaps, these reports suggest weaknesses in inventory control, storage practices, and facility security protocols. Reviewers also raised fire-safety and emergency-response concerns related to alarm processes and patient movement plans, indicating a need to review evacuation procedures and staff training for emergencies. Management and patterns to address Collectively, the reviews suggest systemic issues tied to staffing levels, training, operational oversight, and facility infrastructure. Management priorities should include strengthening staffing models to reduce care delays, reinforcing clinical-monitoring protocols for chronic conditions, improving housekeeping and pest-control practices, stabilizing equipment maintenance, clarifying dietary and hydration processes, and enhancing security for resident belongings. Notable positive mentions of individual staff members indicate that improving consistency through leadership, supervision, and staff support could help translate isolated strengths into facility-wide reliability. If families are evaluating this facility, they should seek up-to-date information on staffing ratios, recent inspection results, infection-control and emergency procedures, dietary services, activity schedules, and policies for personal-property security before making placement decisions.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Fayette Health and Rehabilitation Center

    Fayette Health and Rehabilitation Center is located at 1217 W Fayette St, Baltimore, MD, 21223.

    About Fayette Health and Rehabilitation Center

    Fayette Health And Rehabilitation Center sits in downtown Baltimore, Maryland, and is run by CommuniCare, the company with several other nursing homes in Maryland and Ohio, and the place has 156 certified beds with about 135 people living there most days, so it's a pretty good-sized place if you ask anyone, and the mix of care options goes from short-term rehab to long-term stays, with skilled nursing, memory care for Alzheimer's and dementia, help for amputees, and rehab programs like physical, occupational, and speech therapy, along with care plans that get tailored to what each person needs, so folks can get help with transfers, medications, bathing, and other daily tasks, and there's always staff around since they have 24-hour supervision, a 24-hour call system, and regular check-ins, though the nurse staffing hours come in below the state average, while the actual nurse turnover rate is better than most places in Maryland. Rooms come furnished, and residents can join in plenty of community and social events, like weekly music, trivia, movie nights, art, and special events through the year-it doesn't always fix loneliness, but it helps keep people busy and part of what's happening. Families get support too, and help with planning care for their loved ones. They offer meals cooked by a professional chef, including choices for diabetes diets and other special needs, served in the restaurant-style dining area, plus there's a fitness program, wellness room, and places like a library, community room, and recreational areas such as a movie theater and game room. Outdoors there are walking paths, gardens, and common spaces, which is a nice touch for anyone who wants some fresh air. The place takes Medicaid and Medicare, which matters for a lot of families, and helps folks get information about financial aid, comparing care options, and eligibility rules in Maryland. They've had some issues though, like a 2024 complaint with two deficiencies and a payment suspension, and over time have had a total of 63 deficiencies show up in reports, including some related to protecting residents' privacy with medical records and an infection-related issue, but nothing that caused actual harm-still doesn't mean it's perfect, it just means state inspectors didn't see harm, but saw there was a risk. The automatic sprinkler system had some fire safety problems in the past, and there was an old complaint in 2016 about bill settling. Medicare gave the center a 4-star rating, and they scored high in long-term safety-long-term residents show very low rates of falls, pressure ulcers, or urinary tract infections, and staff don't use physical restraints or report depression among long-stay folks, so people who stay here awhile seem to do alright on the basics like staying safe and keeping their health steady. The center tries to keep folks as independent as possible, helping them maintain mobility and a healthy weight. There's staff on hand like registered nurses, LPNs, therapists, and certified aides, and everyone gets a care plan that matches their needs, and they involve families in important decisions. Daily housekeeping, laundry, parking, transportation, and emergency alert features are all available, along with move-in help and a concierge. Caregiver training plus job help resources show up in their offerings too, making Fayette Health And Rehabilitation Center a working part of the community, but not perfect-just a place that tries to balance safety, activities, and nursing care, with room for improvement and a steady focus on long-term care for seniors in Baltimore.

    People often ask...

    Fayette Health and Rehabilitation Center offers skilled nursing.

    There are 1 photos of Fayette Health and Rehabilitation Center on Mirador.

    The full address for this community is 1217 W Fayette St, Baltimore, MD 21223.

    No, Fayette Health and Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Fayette Health and Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Fayette Health and Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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