Future Care Canton Harbor

    1300 South Ellwood Avenue, Baltimore, MD, 21224
    4.4 · 14 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Well cared for, food lacking

    I stayed here and felt very well cared for - the respiratory team, nurses and aides were attentive, loving and quick to respond (special thanks to Angela and Danielle). My room was small but spotless, therapy and activities (bingo, live music, trips) were excellent, and social work/teleconference updates made transitions easier. My main gripe was the food - often cold and needing improvement - but overall I'd recommend this welcoming place and would come back.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.36 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      2.8
    • Amenities

      3.0
    • Value

      5.0

    Pros

    • Consistently praised nursing staff and aides
    • Several individual staff members named and highly commended
    • Attentive and responsive care (including respiratory nursing)
    • On-site therapy services and good therapy outcomes
    • Engaging activity program (bingo, live music, off-campus trips, church services)
    • Clean, well-maintained rooms and housekeeping
    • Helpful social work support and transfer assistance
    • Regular communication (teleconference updates)
    • Welcoming, family-like atmosphere
    • Reasonable/competitive pricing mentioned
    • Many reviewers would recommend or return

    Cons

    • Meal quality inconsistent; multiple reports of food served cold
    • Rooms described as small
    • Occasional staff busyness/limited availability
    • At least one reviewer felt activities were not suitable due to personal health (limited engagement)

    Summary review

    Overall sentiment across the reviews is strongly positive, with the facility repeatedly praised for the quality and attentiveness of its caregiving staff, supportive therapy services, and an active engagement program. Reviewers routinely single out nurses and aides by name (examples include Tuliah, Tracy, Lisa, Tom, Jim, Angela, Danielle, Elizabeth, Darrion, and Kee Kee) and describe them as polite, respectful, responsive and caring. Respiratory care and nursing in particular received enthusiastic mention, and multiple people characterize their experience as worth the stay and say they would return or recommend the facility.

    Care quality and staffing are the most consistently praised elements. Reported strengths include prompt response from aides and nurses, attentive nursing care, and a caring, family-like atmosphere. Several reviewers explicitly noted excellent respiratory staff and onsite therapists who contributed to recovery. While staff are described as busy at times, the prevailing impression is that they remain attentive and supportive even when the workload is high. Social work involvement and assistance with transfers was highlighted as a concrete example of effective coordination and advocacy for residents.

    Activities and social programming are another major positive theme. The facility offers a variety of engagement options — bingo is frequently mentioned, along with live music, church services, and off-campus trips. Activity staff (one reviewer named Mike) are seen as energetic and effective at creating a lively schedule, and these offerings appear to support residents’ morale. That said, one reviewer noted a family member was not interested in participating due to their own health — which reflects a resident-specific limitation rather than a shortfall of the activities program itself.

    Facility upkeep and environment receive favorable comments: rooms are kept clean, housekeeping is described as friendly and excellent, and the overall atmosphere is welcoming. A recurring minor criticism is that rooms are small; cleanliness is not in question, but physical space may be limited. Communication practices were also positively noted — teleconference updates and clear coordination by staff contribute to family members feeling informed.

    Dining is the clearest area of mixed to negative feedback. While a few reviewers said the food was "pretty good" or acceptable, multiple distinct comments indicate meals were served cold or of insufficient quality/temperature and that meal quality could be improved. This is the most consistent recurring concern across reviews and stands out against otherwise strong praise for clinical care and hospitality.

    In summary, Future Care Canton Harbor is regarded by reviewers as a well-run facility with compassionate, responsive clinical staff, effective on-site therapy, and an active activities program that supports residents’ recovery and well-being. Housekeeping/cleanliness and family communication practices are seen as strong points, and social work support has been helpful in practical matters like transfers. The principal areas for improvement are dining quality/meal temperature and the limited room size for some residents; a few reviewers also noted staff are busy at times, though that did not typically detract from the perception of good care. Overall, the dominant pattern is one of high satisfaction with clinical care and staff attitude, tempered primarily by concerns about food and physical room space.

    Location

    Map showing location of Future Care Canton Harbor

    About Future Care Canton Harbor

    Future Care Canton Harbor sits in a busy and diverse part of town with grocery stores, parks, and places of worship close by, and they try to help people feel comfortable as they recover or stay long-term after an illness, hospital stay, or surgery, since they've got quite a few programs and therapies for different needs, like the BreatheStrong program for lung care, the WalkStrong and HeartStrong programs for people with bone, joint, or heart problems, dialysis for kidney care, and even a CAMPStrong program for folks needing help after losing a limb, which means you'll see a lot of different therapies there, like physical, occupational, speech, respiratory, and even pain and wound care, and because of all these rehab choices, they're seen as a center for people working on recovery. The place offers private and shared rooms with some studio apartments, along with private bathrooms, kitchenettes, cable TV, Wi-Fi, and phones, so folks can have some privacy when they want it, and there's air conditioning everywhere to keep people comfortable, and the community spaces are always open for things like reading, games, or just sitting outside in the garden or walking the paths. For meals, they provide restaurant-style dining all day with options for allergies or diabetes, and there's always help from the staff for laundry, cleaning, and coordinating move-ins, as well as support for families, so daily life doesn't get too hard. People can join movie nights, music classes, and all sorts of scheduled art and activity programs, and residents often run some activities themselves, which helps everyone feel connected, and if you want, they've got a movie theater, exercise rooms, a spa, and game rooms to use.

    For care, Future Care Canton Harbor handles lots of medical and support needs, including help with bathing, dressing, moving around, and medication management, and they have nurses and certified assistants working 24 hours a day with call buttons in every room, making sure people who can't walk or need help with transfers get attention quickly, and they go further with supervision, non-ambulatory care, and infection prevention, though there have been some deficiencies noted in pressure ulcer care and record-keeping, as well as handling treatment in line with resident wishes, so it's wise to keep track of those details. Future Care Canton Harbor is a for-profit nursing home with 142 certified beds out of a physical total of 160, but only 8 certified for Medicare and Medicaid as of June 2025, serving about 152 residents daily, and they're managed by Giant FutureCare and Future Care Health And Management Of Canton Harbor Inc, which also links them to LifeBridge Health for resources and oversight since 2005. They accept both Medicare and Medicaid, which helps cover many medical needs. The facility's nurse turnover rate is pretty high at 53%, but the place's staff put in over half an hour more care per resident per day than Maryland and U.S. averages, with 3.69 total nurse hours, more certified nursing assistant time, and higher average daily RN and LPN staffing, leading to a 4-star Medicare staffing rating and 4-star rating overall. Still, the place has had 10 deficiencies on its last health inspection, one recent complaint about medication documentation, some issues in depression rates (16.5% among long-stay residents), 7 fire safety deficiencies, and a small number of pressure ulcers for short-stay residents, which is good to see. Services also include pharmacy, nutrition, laboratory and radiology, IV therapy, nurse practitioner and doctor oversight, case management, social services, and a choice of therapies for healing and recovery. The staff try to balance all this while keeping daily life active with programs to help physical and emotional health, though like many nursing homes, challenges with record-keeping and wound care have come up in recent state inspections, so it's something people would want to stay involved about. The facility's known for its rehab programs, skilled nursing care, and being recognized for programs like WalkStrong and BreatheStrong, and it's also been named a top workplace for 11 years in a row, so that does say something about how they treat their staff, which can make a difference for residents, even if it's not perfect.

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