The Bluffs Rehabilitation and Healthcare Center

    2850 Porters Chapel Rd, Vicksburg, MS 39180
    • Skilled Nursing

    Warm, attentive staff support recovery

    I'm very pleased with the compassionate, professional staff - Celeste went above and beyond with warmth and attentiveness, and social worker Ingrid and Kelly Richards were knowledgeable and supportive. Intake was seamless, communication felt personal and family-like, staff were responsive with helpful follow-up, and my post-surgery placement and recovery are well supported.

    Current/former resident
    Aug 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.96·(27)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.1
    • Meals

      1.5
    • Amenities

      1.0
    • Value

      4.0

    Pros

    • Compassionate, attentive caregiving staff
    • Responsive and helpful administrative team
    • Personalized attention from standout staff (e.g., Celeste)
    • Smooth intake and placement coordination
    • Supportive social-work and care-coordination services
    • Clear family communication and follow-up
    • Knowledgeable, professional nursing staff
    • Welcoming, family-like interpersonal environment

    Cons

    • Inadequate staffing levels
    • Inconsistent staff responsiveness and conduct
    • Insufficient dining-room capacity and meal-assistance support
    • Limited menu and beverage variety
    • Housekeeping and sanitation management gaps
    • Inconsistent personal-care (bathing) scheduling
    • Facility maintenance and hygiene deficiencies
    • Weak leadership responsiveness and administrative compassion
    • Gaps in incident response and family communication
    • Limited resident room size and amenities

    Summary of reviews

    Reviews present a mixed picture of care at this facility, with a clear split between strong praise for frontline staff and recurring operational concerns. Many families and patients singled out individual caregivers and administrative staff for compassionate, attentive, and professional service; several named employees were described as going above and beyond, helping with placement, coordinating care, and communicating with families. These positive accounts emphasize smooth intake, timely follow-up, and a welcoming interpersonal atmosphere that supported recovery and confidence in clinical care.

    At the same time, a number of recurring operational issues emerged. Staffing levels and supervision were frequently cited as problematic; reviewers described delays in attending to residents, inconsistent responsiveness from nursing assistants, and concerns about staff conduct and accountability. These issues appear to affect basic care processes such as assistance with meals and personal hygiene, where reviewers noted inconsistent bathing schedules and variable feeding support.

    Facility condition and housekeeping also drew concern. Multiple comments referenced sanitation and odor concerns in common areas, inconsistent room cleaning, and visible maintenance problems including damaged walls and bathroom issues. Reviewers noted that some resident rooms are small and lack adequate seating or storage. These maintenance and cleanliness gaps, coupled with staffing limitations, contributed to perceptions of an environment that needs improvement.

    Dining received mixed feedback: food quality itself was not universally criticized, but reviewers described limited menu and beverage variety and insufficient dining-room capacity or seating. There is also an operational need for more consistent meal-assistance practices to ensure residents receive appropriate support during mealtimes.

    Management and communication show a pattern of contrast. Several families praised administrative responsiveness, individualized communication, and effective social-work support. Conversely, others expressed concerns about leadership compassion, timeliness in addressing complaints, and follow-through after adverse events; there were isolated serious concerns referenced regarding outcomes and facility sanitation that warrant attention. Overall, the pattern suggests uneven leadership performance across different shifts or units.

    In summary, prospective residents and families may find strong, compassionate caregivers and effective care coordination at this center, particularly when interacting with certain staff members. However, they should also be aware of persistent operational weaknesses — notably staffing, housekeeping, maintenance, and some aspects of leadership responsiveness — that may affect daily comfort and consistency of care. Asking targeted questions during a tour (staffing ratios, housekeeping schedules, maintenance plans, dining menus, and processes for addressing incidents) and seeking recent inspection or quality metrics would help assess whether the facility’s strengths are consistently delivered and whether the noted concerns have been addressed.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of The Bluffs Rehabilitation and Healthcare Center

    The Bluffs Rehabilitation and Healthcare Center is located at 2850 Porters Chapel Rd, Vicksburg, MS, 39180.

    About The Bluffs Rehabilitation and Healthcare Center

    The Bluffs Rehabilitation And Healthcare Center sits about 2.4 miles outside Vicksburg, Mississippi, and works as a skilled nursing facility with 120 beds, although it's certified for 107 beds and usually holds around 93 residents each day, providing care to people who need long-term nursing or short-term rehab after leaving the hospital, and you'll find the center accepts both Medicare and Medicaid. This place gives care for different needs including skilled nursing, long-term and short-term rehab, intermediate care for frail residents, assisted living services, Alzheimer's and Memory Care, and telemedicine, and you'll see the staff includes registered nurses, LPNs, CNAs, therapy staff, and care is available for about 12 to 16 hours a day with a 24-hour call system and supervision. Services include help with daily things like bathing, dressing, medication management, and transfers, along with non-ambulatory care, outpatient rehab, occupational therapy, physical therapy, and speech therapy, and the center works to help residents recover and maintain their health and also offers pneumonia vaccinations to almost all residents, reaching about 95%.

    The rooms come in several layouts-studio, semi-private, shared, and companion-with each furnished and having a private bathroom, cable TV, kitchenettes, air conditioning, phone, and Wi-Fi, so residents have some comforts, and there's a dining room with chef-prepared meals, diabetes diets, allergy-sensitive options, restaurant-style dining, plus three meals each day and snacks. The Bluffs also adds some life to the days with an arts room, library, game room, spa, wellness room, fitness room, daily scheduled and resident-run activities, movie nights, fitness programs, business room, garden, outdoor spaces, and walking paths, and even helps with transportation, parking, housekeeping, laundry, family support services, and outdoor programs. Residents can join the councils-there's a resident council and a family council-and the staff keeps safety protocols in place so people stay safe from harm and free from physical restraints unless it's really needed for medical reasons.

    The Bluffs is managed by Amanda Morgan since 2018 and has been under control of Nexion Health, Inc., and the ownership goes through Nexion Health Of Ohi Inc, with ties to Nexion Health Leasing, Inc., Bretton Bolt, and Francis Kirley, all running it as a for-profit nursing home with Medicare certification and several inspection reports logged. Quality scores have been mixed over time-historical grades like C, D, and F with a current CMS star rating of 1 out of 5 for nursing home services, and an average user rating of 7.9 out of 10, which puts the facility at the 4th highest in Vicksburg, and long-term care sits at a B+ grade. Inspections have found 23 deficiencies along with 2 infection-related issues, and some recent ratings suggest areas still need work, though the center has a low hospitalization rate for long-term residents at just 0.03 per thousand days. Nurse staff turnover hits about 58.7% and staff usually provide 3.64 nurse hours per resident per day, so there's a fair bit of change among staff, though the occupancy rate is high-almost 89%. The Bluffs operates close to other healthcare providers, like Medical Associates of Vicksburg and Battlefield Discount Drugs, and keeps a website online with details for interested families and residents.

    People often ask...

    The Bluffs Rehabilitation and Healthcare Center offers skilled nursing.

    There are 15 photos of The Bluffs Rehabilitation and Healthcare Center on Mirador.

    The full address for this community is 2850 Porters Chapel Rd, Vicksburg, MS 39180.

    No, The Bluffs Rehabilitation and Healthcare Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255140
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    93

    Reports

    87

    Citations

    56

    Complaints

    7

    Years

    01 Apr 2026Complaint
    Investigated a complaint about a cognitively impaired resident who exited the facility and traveled down the driveway into a hazardous environment, resulting in a risk for serious harm due to inadequate supervision.
    • 45.21.8Accidents
    01 Apr 2026Complaint
    Investigated a complaint and found inadequate supervision allowed a cognitively impaired resident to exit the building and travel into a hazardous environment, creating serious safety risk.
    • 42 CFR § 483.25(d)(1)(2)Free of Accidents Hazards/Supervision/Devices
    01 Apr 2026Complaint
    Found no deficiencies cited during the complaint investigations.
    01 Apr 2026Complaint
    Investigated complaints and completed the survey. Found no deficiencies.
    01 Mar 2026Revisit
    Determined compliance was restored after corrective actions addressed the deficiency and sustained compliance.
    01 Mar 2026Revisit
    Concluded that compliance was restored after a desk review of the complaint information.
    01 Feb 2026Complaint
    Identified gaps in infection prevention and control, including not wearing gowns during PEG tube medication administration.
    • CFR 483.80Infection Prevention & Control
    01 Feb 2026Complaint
    Observed failure to wear a gown during PEG-tube medication administration despite Enhanced Barrier Precautions, indicating an infection control deficiency.
    • 48.58.1Infection Control
    01 Oct 2025Revisit
    Verified compliance was restored after improvements were implemented to address the complaint findings.
    01 Oct 2025Revisit
    Verified a prior deficiency was addressed and that the entity was placed back in compliance.
    01 Sept 2025Complaint
    Found unsafe transfer practices when moving a resident, resulting in a traumatic injury to the right leg during a manual transfer.
    • Accidents
    01 Sept 2025Complaint
    Investigated complaints found an incomplete baseline care plan and unsafe transfer that caused a resident injury.
    • §483.21(a)(1)-(3)Baseline Care Plans
    • §483.25(d)(1)-(2)Accidents
    01 Jun 2025Complaint
    Investigated seven complaints and found no deficiencies.
    01 Jun 2025Complaint
    Found no deficiencies. The agency concluded compliance after seven complaint investigations conducted on 2025-06-25.
    01 Feb 2025Complaint
    Investigated a restraint incident and found past non-compliance with residents' rights.
    • 45.17.2Residents' Rights
    01 Feb 2025Complaint
    Investigated a complaint alleging that a resident was restrained; identified that a resident was restrained with sheets tied to the bed frame for several minutes.
    • 42 CFR 483.10(e)(1), 42 CFR 483.12(a)(2)Right to be Free from Physical Restraints
    01 Feb 2025Revisit
    Concluded compliance after a follow-up visit. No deficiencies were cited.
    01 Feb 2025Revisit
    Verified continued compliance after a revisit related to the annual survey. No deficiencies cited.
    01 Feb 2025Revisit
    Determined compliance after a follow-up visit. Recommended placing back in compliance effective 2025-01-31.
    01 Feb 2025Revisit
    Determined the facility was in compliance after a follow-up review related to the prior deficiencies.
    01 Jan 2025Inspection
    Investigations found multiple deficiencies across resident rights, daily care, environment, transfers, staffing, and infection control. These findings showed non-compliance with Medicare/Medicaid requirements.
    • 483.10(f)Self-Determination
    • 483.10(i)Safe Environment
    • 483.15(c)Notice before Transfer/Discharge
    • 483.15(d)Bed-Hold Notice Before Transfer
    • 483.20(g)Accuracy of Assessments
    • 483.21(a)(1)-(3)Baseline Care Plan
    • 483.21(b)(1)-(3)Comprehensive Care Plans
    • 483.24(a)(2)ADL Care Provided for Dependent Residents
    • 483.35(b)RN on Duty 8 Hours/Day
    • 483.70(p)Payroll-Based Journal
    • 483.80(a)Infection Control
    01 Jan 2025Inspection
    Investigated and identified non-compliance with nursing staffing, residents' rights, daily living activities, and infection control standards. Found deficiencies including RN coverage gaps, abuse prevention concerns, inadequate personal care, and hand hygiene lapses during wound care.
    • 45.4.1Nursing Facility staffing requirements
    • 45.17.2Residents' Rights
    • 45.21.2Activities of daily living
    • 48.58.1Infection Control
    01 Jan 2025Complaint
    Investigated for resident rights and daily living deficiencies; found failures to protect residents from abuse and to provide grooming and ADL care as planned.
    • 45.17.2Residents' Rights
    • 45.21.2Activities of daily living
    01 Jan 2025Complaint
    Investigated complaints and found multiple deficiencies in resident rights, environmental safety, abuse prevention, and care planning, including failures to provide required daily hygiene and adhere to care plans for several residents.
    • CFR 483.10(f)Self-Determination
    • CFR 483.10(i)Safe Environment
    • CFR 483.12(a)Freedom from Abuse, Neglect, and Exploitation
    • CFR 483.21(a)(1)-(3)Baseline Care Plans
    • CFR 483.21(b)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    01 Jan 2025Inspection
    Found no deficiencies and determined compliance with emergency preparedness requirements.
    01 Jan 2025Inspection
    Found no deficiencies.
    01 Jun 2024Complaint
    Investigated two complaints alleging neglect with staffing issues and a pest problem. Concluded that no deficiencies were cited.
    01 Jun 2024Complaint
    Concluded that no deficiencies were cited after two complaint investigations.
    01 Apr 2024Complaint
    Found no deficiencies after a complaint survey. Licensure requirements were met.
    01 Apr 2024Complaint
    Found no deficiencies related to the investigated complaints. The investigations determined compliance with Medicare and Medicaid participation requirements.
    01 Dec 2023Revisit
    Found no deficiencies after a follow-up review; compliance with program participation requirements confirmed.
    01 Dec 2023Complaint
    Investigated a complaint and found no deficiencies or non-compliance related to neglect.
    01 Dec 2023Revisit
    Concluded compliance with licensure requirements after a follow-up visit.
    01 Dec 2023Complaint
    Concluded that no deficiencies related to the complaint alleging neglect were found.
    01 Oct 2023Inspection
    Investigated complaints identified multiple deficiencies in resident care, including care planning for splints, mobility/contracture management, medication storage, and infection control.
    • Notification of Changes in Resident Condition
    • §483.21(b)(1)-(3)Develop/Implement Comprehensive Care Plan
    • §483.25(c)(1)-(3)Increase/Prevent Decrease in ROM/Mobility
    • §483.45(g)-(h)Label/Store Drugs and Biologicals
    • §483.80(a)-(f)Infection Prevention & Control
    01 Oct 2023Complaint
    Identified deficiencies in notifying a resident's representative about changes in condition and transfers, along with other care-process deficiencies.
    • 42 CFR 483.10(g)(14)-(15)Notification of Changes
    01 Oct 2023Complaint
    Investigated and identified deficiencies related to range of motion and infection control during an annual survey.
    • Range of motion
    • Infection control
    01 Oct 2023Inspection
    Identified failures in contracture management due to not using splints for residents with contractures, and lapses in infection control including hand hygiene during resident care.
    • 45.21.5 Range of motionRange of motion
    • M1570Infection control
    01 Oct 2023Inspection
    Found no deficiencies. The survey confirmed compliance with emergency preparedness requirements.
    01 Oct 2023Inspection
    Found no deficiencies cited related to the life safety code.
    01 Jul 2023Complaint
    Found no deficiencies after investigating a complaint and determined compliance with state standards.
    01 Jul 2023Complaint
    Investigated a complaint about a resident abuse allegation and found no deficiencies cited.
    01 Jun 2023Complaint
    Investigated two complaints and found no deficiencies.
    01 Jun 2023Complaint
    Found no deficiencies after investigating complaints related to care quality, nutrition, and related services.
    01 Apr 2023Complaint
    Investigated a complaint and found no deficiencies cited. Determined compliance with Medicare/Medicaid participation requirements.
    01 Apr 2023Complaint
    Investigated a complaint about resident rights, ADLs, and the physical environment and found no deficiencies. The investigation determined compliance with applicable standards.
    01 Feb 2023Complaint
    Determined no deficiencies after investigating allegations of neglect, pests, unreported falls with injuries, and unsafe discharge.
    01 Feb 2023Complaint
    Investigated complaints alleging neglect, pests, unreported falls, and an unsafe discharge attempt; found no deficiencies cited.
    01 Jul 2022Complaint
    Investigated a complaint and found no deficiencies. Noncompliance from a prior survey remained.
    01 Jul 2022Revisit
    Concluded that compliance with applicable safety codes was restored after prior deficiencies.
    01 Jul 2022Revisit
    Agency confirmed corrective actions were in place to address a deficiency and recommended the facility be placed back in compliance.
    01 Jul 2022Revisit
    Found no deficiencies.
    01 Jul 2022Complaint
    Investigated a complaint and found no deficiencies in the complaint investigation. Noted ongoing noncompliance from the 6/16/2022 survey.
    01 Jul 2022Revisit
    Determined back in compliance with the Life Safety Code after review.
    01 Jun 2022Inspection
    Investigated complaints identified multiple deficiencies in transfer/discharge notification, bed-hold communications, care planning, activities, and PICC line care.
    • CFR 483.15(c)(3)-(6)(8)Notice Requirements Before Transfer/Discharge
    • CFR 483.15(d)(1)-(2)Notice of bed-hold policy before/upon transfer
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(c)(1)Activities Meet Interest/Needs
    • CFR 483.25(h)Parenteral/IV Fluids
    01 Jun 2022Inspection
    Identified deficiencies in flushing a PICC line per professional standards, with delayed and undocumented PICC line care for a resident.
    • 45.21.11Special needs
    01 Jun 2022Inspection
    Identified that the emergency preparedness plan was not updated as required; the plan in use dated 2019.
    • 42 CFR §483.73(a)Emergency preparedness plan update
    01 Jun 2022Inspection
    Found no deficiencies during the survey and confirmed compliance with applicable health and safety standards.
    01 Jan 2022Complaint
    Investigated two complaints and concluded substantial compliance with no citations.
    01 Jan 2022Complaint
    Investigated two complaints and determined substantial compliance. No deficiencies were identified.
    01 Jan 2022Complaint
    Investigated two complaints alleging issues with quality of care, call-light responses, and residents’ rights; concluded no deficiencies were found.
    01 Jan 2022Complaint
    Investigated two complaints and determined no violations; found substantial compliance with Mississippi regulations.
    01 Sept 2021Complaint
    Investigated four complaints and found no deficiencies.
    01 Sept 2021Complaint
    Investigated complaints and found no deficiencies.
    01 Aug 2021Infection Control
    Found that complete COVID-19 information was not reported to NHSN for a seven-day period as required.
    • §483.80(g)COVID-19 reporting
    01 Feb 2021Complaint
    Found no deficiencies. The complaint alleging quality of care and neglect was not substantiated.
    01 Feb 2021Complaint
    Found no deficiencies.
    01 Jan 2021Complaint
    Investigated complaints regarding neglect and quality of care and found no deficiencies.
    01 Jan 2021Infection Control
    Verified compliance with infection control regulations during a focused COVID-19 infection control survey.
    01 Jan 2021Infection Control
    Found no deficiencies. The focused survey concluded compliance with emergency preparedness requirements.
    01 Jan 2021Complaint
    Found no deficiencies after investigating a complaint alleging neglect and quality of care.
    01 Sept 2020Infection Control
    Identified failure to screen a visitor per the COVID-19 screening protocol, potentially exposing residents to infection.
    • 42 CFR 483.80Infection Prevention & Control
    01 Sept 2020Infection Control
    Found no deficiencies related to emergency preparedness during a COVID-19 focused survey.
    01 Sept 2020Infection Control
    Found no deficiencies in infection control related to the Covid-19 focused review.
    01 Sept 2020Complaint
    Concluded that there were no deficiencies found after investigating a complaint.
    01 Aug 2020Infection Control
    Confirmed compliance with emergency preparedness requirements during a COVID-19 focused survey.
    01 Aug 2020Infection Control
    Concluded no violations related to infection control during the Covid-19 focused review.
    01 Jul 2020Complaint
    Concluded that no deficiencies were cited after a complaint investigation, and found compliance with Medicare and Medicaid participation requirements.
    01 Jul 2020Infection Control
    Investigated a COVID-19 focused infection control inquiry and related complaint; found no deficiencies cited.
    01 Jul 2020Infection Control
    Determined compliance with emergency preparedness requirements during a focused survey.
    01 May 2020Infection Control
    Concluded infection control practices met requirements during a COVID-19 focused review. No deficiencies were cited.
    01 May 2020Infection Control
    Found no deficiencies. Infection control practices met CMS/CDC COVID-19 guidance during a focused infection control review.
    01 Dec 2019Complaint
    Investigated the complaint and found no deficiencies; concluded substantial compliance with requirements.
    01 Aug 2019Complaint
    Investigated a complaint; found no deficiencies cited.
    01 Jun 2019Complaint
    Investigated a complaint that CPR was not performed for a resident with an advance directive; found violations of residents' rights due to not performing CPR according to the directive and care plan.
    • 45.17.2 Residents' RightsResidents' Rights
    01 Jun 2019Complaint
    Investigated a complaint about CPR and advance directives; found failures to honor a full-code directive and perform CPR when a resident was unresponsive, resulting in an immediate jeopardy and a resident's death.
    • CFR 483.10(c)(6); 483.10(c)(8); 42 CFR part 489, subpart IRequest/Refuse/Dscntnue Treatment; Formulate Advance Directive
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(a)(3)Cardio-Pulmonary Resuscitation (CPR)
    01 May 2019Complaint
    Investigated a complaint found violations related to abuse/neglect, comprehensive care planning, and medication administration failures.
    • 483.12(a)(1)Free from Abuse and Neglect
    • 483.21(b)Develop/Implement Comprehensive Care Plan
    • 483.21(b)(3)(i)Services Provided Meet Professional Standards
    01 Apr 2019Complaint
    Investigated neglect finding that a nurse left the night shift after counting narcotics, leaving the narcotics keys in the medication room and resulting in missing medications for residents on the 100 and 200 halls.
    • Mississippi 45.17.2Residents' Rights
    01 Apr 2019Inspection
    Investigated and identified multiple deficiencies, including abuse protection failures, inadequate incontinence care, improper respiratory therapy administration, and incomplete medical records.
    • 45.17.2Residents' Rights
    • 45.21.4Urinary incontinence
    • 45.21.11Special needs
    • 45.25.1Medical Records Management
    01 Apr 2019Inspection
    Investigated a verbal abuse incident and identified multiple deficiencies related to resident rights, abuse prevention and reporting, assessments, and care planning.
    • 42 CFR 483.10Resident Rights
    • 42 CFR 483.12Freedom from Abuse, Neglect, and Exploitation
    • 42 CFR 483.12(b)Develop/Implement Abuse/Neglect Policies
    • 42 CFR 483.12(c)(1)(4)Reporting of Alleged Violations
    • 42 CFR 483.12(c)(2)-(4)Investigate/Prevent/Correct Alleged Violations
    • 42 CFR 483.15(c)(3)-(6)Notice before Transfer/Discharge
    • 42 CFR 483.20(b)Comprehensive Assessments
    • 42 CFR 483.20(c)Quarterly Review Assessment
    • 42 CFR 483.20(g)Accuracy of Assessments
    • 42 CFR 483.21(b)Care Plans
    • 42 CFR 483.25(e)Incontinence
    • 42 CFR 483.25(i)Respiratory Care
    01 Apr 2019Complaint
    Investigated a resident abuse allegation and found multiple deficiencies across resident rights, abuse prevention, reporting, assessments, and care planning, with an initial Immediate Jeopardy later removed.
    • 42 CFR 483.10Resident Rights/Exercise of Rights
    • 42 CFR 483.12Freedom from Abuse, Neglect, and Exploitation
    • 42 CFR 483.12(b)Develop/Implement Abuse/Neglect Policies
    • 42 CFR 483.12(c)(1)Reporting of Alleged Violations
    • 42 CFR 483.12(c)(2)-(4)Investigate/Prevent/Correct Alleged Violation
    • 42 CFR 483.15(c)(3)-(6)Notice before transfer/Discharge
    • 42 CFR 483.20(b)Comprehensive Assessments & Timing
    • 42 CFR 483.20(b)Quarterly Review Assessments
    • 42 CFR 483.20(g)Accuracy of Assessments
    • 42 CFR 483.21(b)Comprehensive Care Plans
    • 42 CFR 483.25(e)Incontinence
    • 42 CFR 483.25(i)Respiratory Care
    01 Apr 2019Complaint
    Concluded no deficiencies cited. The provider was in compliance with Medicare and Medicaid regulations.
    01 Apr 2019Inspection
    Found no deficiencies cited during the survey.

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