The reviews for The Jewish Home for Rehabilitation and Nursing present a mixed but distinct pattern: many reviewers praise the facility’s short-term rehabilitation, therapy resources, and certain staff members, while others report serious and troubling lapses in safety, communication, and consistency of care. On the positive side, the facility is frequently described as clean, attractive, and well-equipped. Multiple reviewers highlight strong rehabilitation services — including a large wellness/rehab room, full gym, and lots of physical therapy — and call the admissions and care teams professional, personalized, and helpful. Nursing care is often singled out as excellent, non-clinical caregivers are described as friendly and responsive in many accounts, and private rooms, pleasant seating areas, good parking, on-site salon, and varied activities (including professional performances) enhance the resident experience for many families. Several reviewers specifically noted that short-term rehab stays were “fantastic,” with an emphasis on professionalism and individualized treatment plans.
Despite those positives, there are numerous and significant concerns that appear repeatedly. The most serious themes involve safety and neglect: reviewers reported lack of basic fall precautions (no bed rails, alarms, or mats) and described instances they viewed as negligence or incompetence. Some reported failures to notify family members or power-of-attorney contacts about important incidents, and several felt staff disregarded family concerns. There are particular warnings about hospice and respite care experiences, suggesting that care consistency may degrade in those settings. Related to safety, some reviewers said they were dismissed when calling for help, and others reported hygiene issues such as unwashed floors and cold water in showers. These reports contributed to strong statements by several reviewers that they would not recommend the facility and that being there did not provide peace of mind.
Management and administrative issues are another recurring theme. While some staff and teams are described as responsive and attentive, others criticized billing confusion and poor communication from administrators. A few reviewers specifically noted unanswered calls to administrators or difficulty resolving billing and care coordination issues. This suggests uneven performance in leadership communication and administrative follow-through, which can compound clinical concerns when families need clear information or prompt responses.
Dining and amenities are mixed in the reviews. The facility offers many valued amenities — activities, performances, salon, and recreational spaces — and activities are described as well-attended and varied. However, food quality is a consistent minor-to-moderate complaint: multiple reviewers found meals lacking in flavor or overall quality. While amenities and programming appear robust and contribute positively to residents’ quality of life, dining may be an area for improvement.
In summary, The Jewish Home for Rehabilitation and Nursing appears to deliver strong short-term rehabilitation services, with many reviewers praising the clinical therapy teams, nursing staff, cleanliness, and facility amenities. At the same time, there are serious, recurring concerns about safety precautions, inconsistent care (especially in hospice/respite contexts), lapses in hygiene, and administrative/communication failures. Prospective residents and families should weigh the strong rehabilitation reputation and facility amenities against the reported safety and management issues, ask specific questions about fall-prevention protocols and communication policies, and seek references about hospice/respite experiences before making a placement decision.
