Anchor Care And Rehabilitation Center

    3325 Highway 35, Hazlet, NJ, 07730
    4.8 · 52 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate attentive immaculate rehab care

    My mom received compassionate, professional, and consistently attentive care - nurses and therapists helped her regain strength after rehab. The facility is immaculate, meals are good, activities are plentiful, and staff like Doris, Elizabeth and Diane went out of their way for our family. We're grateful and would highly recommend this place for excellent, family-centered care and real peace of mind.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.81 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      3.9
    • Amenities

      4.2
    • Value

      4.5

    Pros

    • Consistently compassionate, kind, and patient staff
    • Responsive and attentive nursing care
    • Strong, effective rehabilitation and therapy services
    • Clean, well-maintained and pleasant-smelling facility and grounds
    • Welcoming admissions and reception staff
    • Housekeeping described as wonderful
    • Frequent, varied daily activities and engaging entertainers
    • Good communication and openness from management/staff
    • Personalized, family-centered emotional support
    • Prompt issue resolution and proactive staff
    • Positive hospice support when needed
    • Celebratory, community-oriented events (e.g., 100th birthday)
    • Comforting, home-like and family atmosphere
    • Many reviewers report peace of mind and safety for residents
    • Food frequently described as delicious or better-than-decent
    • Staff willingness to go above and beyond for residents and families
    • Helpful, accommodating administrative and clinical staff
    • Specific staff members frequently praised by name
    • Good location and convenient access
    • Supportive discharge and follow-up touches (gift baskets, visits)

    Cons

    • Rooms described as adequate or somewhat dated
    • Food quality described inconsistently (from great to merely passable)
    • A few reviews lacked concrete details about care, meals, or activities
    • Some mentions of slow recovery (individual outcomes vary)
    • Occasional neutral/less-detailed reviews without clear specifics

    Summary review

    Overall sentiment across the review summaries for Anchor Care And Rehabilitation Center is strongly positive, with a dominant theme of compassionate, attentive staff and effective clinical care. Nearly every review highlights staff kindness, responsiveness, and patience — from nurses and certified nursing assistants to receptionists, admissions personnel, the social worker, and therapy teams. Multiple reviews name individual employees (Doris, Elena, Melvin, Nelson, Jamie, Emma, Diane, Rachel, Judah G., Elizabeth, Susan, Maryann) and recount specific supportive actions, indicating consistent personal attention and strong relationships between staff, residents, and families. Reviewers frequently describe the atmosphere as warm, family-like, and comforting, with staff going out of their way to provide emotional support during difficult times and to include families in care and celebrations.

    Clinical quality and rehabilitation services are another recurring strength. Therapy and rehab are repeatedly called "fantastic," "robust," and instrumental to recovery — with at least one specific example of a resident regaining the ability to walk without a walker after rehab. Nurses and therapy staff are described as professional, skilled, and attentive; reviewers cite good coordination around medications and a proactive approach to problem solving. Several reviews also praise the hospice team's professionalism and the facility's sensitivity and patient-centered approach, which contributes to family confidence and peace of mind.

    Facility condition and operations receive consistently positive remarks. The center is described as clean and immaculate, with well-maintained grounds and a pleasant smell. Housekeeping is called wonderful and the environment is characterized as homey yet well-kept. Administrative interactions are highlighted as welcoming and straightforward — admissions staff and receptionists make positive first impressions, managers are described as having an open-door policy, and communication about issues is portrayed as transparent and direct. Reviewers mention small but meaningful touches such as gift baskets at discharge and staff attending to residents even when the family member was hospitalized, reinforcing a culture of attentive care.

    Dining and activities are generally positive but show some variability in tone. Many reviewers call the food delicious or great, compliment a good cook, and describe meals as more than decent. Others say the food is "ok" or "passable," indicating occasional inconsistency in dining experiences. Activity programming appears active and varied: arts and crafts, bingo, poker, entertainers, fish tanks and birds for ambiance, and celebrations such as a 100th birthday party are specifically noted. Overall, there seem to be plenty of daily activities that engage residents and create opportunities for family participation.

    Areas of relative weakness are limited but worth noting. Multiple reviewers explicitly describe rooms as "adequate" or "dated," suggesting that some accommodations may be older or less modern in decor. Food quality is not uniformly praised — while many call it excellent, a number of comments describe it as merely acceptable — so culinary experiences may vary by day or reviewer expectations. A handful of reviews are neutral or lacking in concrete details about the care, meals, or activities; these do not indicate problems but limit the ability to evaluate consistency across all aspects of service. Finally, a few comments reference slower-than-expected recovery timelines for specific residents, which likely reflect individual clinical variability rather than systemic shortcomings.

    In summary, the reviews paint Anchor Care And Rehabilitation Center as a facility where interpersonal warmth, clinical competence, and cleanliness converge to create a safe, supportive environment. Strengths most consistently emphasized are compassionate staffing, high-quality nursing and rehab services, strong family-oriented communication, and well-maintained grounds and common areas. Minor concerns center on somewhat dated rooms and occasional variability in meal quality, but these are far outweighed in frequency and intensity by the many specific, positive anecdotes about staff going above and beyond. For prospective residents and families prioritizing empathetic staff, effective therapy, and a reassuring, community-oriented atmosphere, the center emerges from these reviews as a highly recommended option.

    Location

    Map showing location of Anchor Care And Rehabilitation Center

    About Anchor Care And Rehabilitation Center

    Anchor Care And Rehabilitation Center sits over on Route 35 in Hazlet, New Jersey, sharing ties with Excelsior Care Group, and it's been helping seniors for more than twenty-five years now with both short-term rehab for those who need a step between hospital and home plus long-term care for the frail and elderly who can't do without full-time nursing help, and when someone needs mental health services, they've got those too. The place covers everything from specialized therapies like cardiopulmonary rehab, pulmonary rehab, peritoneal dialysis, and spinal rehab, to regular help with personal care, medication, mobility, and meal needs around the clock, so folks don't have to worry about getting left alone or not having someone nearby in case they need a hand, plus there's always a Nursing Manager on site making sure trained nurses, doctors, therapists, and healthcare staff can keep up with each person's needs.

    The center has a good number of staff, somewhere between 51 and 200 people, with a reported nurse turnover rate of 56.5%, and a nurse spends about 3.33 hours a day with each resident, who usually number about 153 out of 170 available beds on any regular day. People stay in two-bedroom apartments or shared rooms, with their own bathrooms and things like internet, cable TV, air conditioning, kitchenettes, and phones, so conditions are meant to be both safe and a bit like home, and security measures keep people from wandering off - which helps a lot when memory or mental troubles are a concern.

    Amenities try to make life comfortable, with daily activities like music therapy, art classes, and group projects such as pumpkin painting, and when it comes to getting around or joining community events, transportation options are available. Dietary needs get managed too, even special ones like diabetes, and help comes for handling every daily need, big or small, any time of day or night. The place tries to mix a warm, caring atmosphere with steady professional medical care in a way that keeps residents engaged and as independent as possible.

    Anchor Care's history does include documented deficiencies, with 18 total violations found in past inspections, including infection control concerns, issues with safeguarding medical records, and gaps in both nursing services and care planning. Some inspection delays have happened, with the last big checkup more than two years ago, which is longer than usual rules call for. The company runs for profit and stays open about its ups and downs, trying to improve over time, and plenty of testimonials from residents talk about compassionate care, though the public record does show both strong efforts and areas to keep working on.

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