ProMedica Skilled Nursing and Rehabilitation (Voorhees East)

    113 South Route 73, Voorhees, NJ, 08043
    1.5 · 31 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Gorgeous facility, neglectful nursing care

    I was drawn to the gorgeous, spotless facility and comfortable rooms, but the nursing care was terrible. Staff were chronically understaffed, unresponsive to call bells, and meds - including insulin - were often late or missed. Basic hygiene, wound care, feeding assistance and bathroom help were neglected; my loved one became dehydrated, developed infections and required hospital transfer. Therapy (PT/OT/speech) and a few staff were excellent, but rude, unqualified nurses, poor communication, and ignored complaints outweighed the positives. Food and dining were inconsistent and administration was dismissive. I would not recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    1.55 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      1.6
    • Meals

      2.3
    • Amenities

      3.5
    • Value

      1.3

    Location

    Map showing location of ProMedica Skilled Nursing and Rehabilitation (Voorhees East)

    About ProMedica Skilled Nursing and Rehabilitation (Voorhees East)

    ProMedica Skilled Nursing and Rehabilitation (Voorhees East) sits in Voorhees, New Jersey, and runs as part of the Autumn Lake Healthcare network and the ProMedica health system. The facility has room for 21 residents and takes care of people who need skilled nursing or rehabilitation after illness, surgery, or hospital stays, and you'll see they have both short-term and long-term care options, which is pretty useful. The staff-physicians, nurses, and therapists-work around the clock and keep the focus on medical support and comfort. They use hands-on therapy, and there's a state-of-the-art gym with updated equipment, which means residents get personalized recovery plans that adjust as people heal, trying to help folks get stronger and gain back independence. If someone needs help with daily tasks like bathing, dressing, or moving around, staff gives assistance round the clock, and they keep a 24-hour call system in place for safety.

    The building itself feels inviting without being fancy. People get comfortable, furnished rooms with Wi-Fi and cable TV if they want it. They prepare meals for everybody and take care of special diets, including diabetes-friendly options. Residents can join scheduled daily activities, and there's a lively spirit-movie nights, art rooms, and even a barber or salon. The garden and walking paths give people places to walk or relax outdoors, and the main dining room lets folks eat together. Transportation gets arranged for doctor visits and other medical appointments, which takes a load off residents and families.

    ProMedica Skilled Nursing and Rehabilitation (Voorhees East) accepts residents with serious or complex care needs and coordinates with outside healthcare providers for full support, so people with tough conditions can get the attention they need. The staff use evidence-based practices and have specialty programs for each person-some even get the ProMedica Total Rehab+ program. Memory Care is available at nearby facilities in the same network, so families looking for dementia care might find options close by. The place offers short-term respite stays, so caregivers can take a break, and the subacute care unit on South Route 73 is for people who need a higher level of medical monitoring for a while. They have mental wellness programs, medication management, and housekeeping, and they keep things lively with community-sponsored activities and opportunities for socializing.

    The facility changed ownership in the last year but still stays focused on supporting residents and their families as partners in care. There's a sense of routine and normalcy, but staff also try to make things engaging and positive, and the main goal stays the same-helping every resident maintain as much strength, safety, and independence as possible.

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