Workmens Circle Multicare Center

Workmens Circle Multicare Center sits in the Bronx and runs under Jopal Bronx, LLC as a for-profit senior living community that provides nursing home care for both short-term and long-term needs, and it isn't located within a hospital or part of a Continuing Care Retirement Community, but instead stands on its own with 524 certified beds approved for Medicare and Medicaid. The building stays wheelchair accessible and has air conditioning with parking for residents and their visitors, so people can get in and out without trouble, and inside you'll find restrooms, WiFi, indoor and outdoor common areas, and even wheelchair friendly showers in the rooms. People can get around with ease, and there's usually someone around to help with needs, because the staff includes Registered Nurses, Licensed Nurses, Certified Nursing Assistants, and a team with therapists who focus on physical, occupational, and speech therapy. The team also handles mental health services and social services, starting with a detailed social history for each new resident and counseling where needed. There's a full-time medical director who oversees care, and if someone's in need of palliative care, hospice services, high-acuity care, incontinence care, or memory care, they can get it here, since those are all part of the regular services.

The place offers activities like live entertainment, community outings, fresh air time, hair salon visits, religious and spiritual care, and even a Safe Smokers' Program. On-site devotional activities and resident education programs keep people involved as well as a Resident Council and Resident & Family Council that give everyone a way to talk about what goes on. Physical therapy staff average about four minutes per resident per day, licensed nurses one hour, and the center meets most needs right onsite, though hospitalizations for long-stay residents are a little higher than the state and national averages, sitting at 2.26 per 1,000 resident days, and outpatient emergency visits are at 0.73 per 1,000 resident days. Vaccination rates remain high with 97.9% of long-stay residents having gotten their pneumonia shots and 97.1% getting seasonal flu shots, both above state and national numbers, and among short-stay residents, 93.1% got pneumonia shots and 82.1% received the flu shot during the last flu season. When it comes to pressure ulcers, only 1.3% of residents developed new or worse ones, better than the national average of 1.6%, and only 7.8% of high-risk long-stay residents had pressure ulcers, which is below average, plus depression symptoms are very low here with just 0.1% among long-stay residents.

Mobility issues are on the lower side too, with only 11.8% of long-stay residents experiencing worsened mobility, and 3.1% having falls that led to major injuries, and there's a 72.2% improvement rate in how short-stay residents move around on their own after rehabilitation, which is a pretty good number. Rehospitalization for short-stay residents is at 21.2%, which sits a bit above the New York average, but falls in line with national numbers. The last health inspection took place in December 2018 and recorded three health citations, and while there was a complaint inspection back in June 2018 regarding respect and dignity, the Center has not received any federal fines or penalties in the last three years. Current inspection star ratings stand at 4 out of 5 for health inspections, 4 for quality measures, and 3 stars for staffing, with the overall star rating at 4 out of 5, meaning care sits above average for this type of facility.

Workmens Circle Multicare Center also has state-of-the-art facilities, up-to-date therapy equipment, and personalized programs designed to help each resident reach the most independence possible, with comprehensive assessments to measure function, though some reports have said that a few of these assessments can run late or be incomplete at times. Visitation stays open for all residents with some basic sign-in and COVID screening protocols, and they post their visitation plans on the website. Extras like audiology services, pain management, dietary help, and regular recreational and educational activities offer a bit more support for daily life, and while the place achieves high star ratings in many areas, staffing levels come in at average so it's something to keep in mind. All in all, this center offers a wide range of services in a safe and comfortable setting with teams who focus on both health and day-to-day happiness, making it a suitable place for seniors needing different types of ongoing care in the Bronx.