Premier Nursing And Rehabilitation Center

Premier Nursing and Rehabilitation Center in Jacksonville, NC, is a long-term care facility with 239 skilled nursing beds where people get short-term rehabilitation after hospital stays or long-term care for chronic illnesses, and there's a memory care unit for residents with dementia, and the staff watches over residents 24 hours a day, helping them with daily needs and medical care. Residents can join in social and purposeful activities, spend time in a therapy gym stocked with specialized equipment and technology, and share meals in a restaurant-style dining room, where kitchen staff prepare meals for specific diets and personal preferences, which keeps everyone social and comfortable. The rooms include both private and semi-private spaces, and care teams develop personalized care plans with support like wound care, IV therapy, stroke recovery, therapy for the heart and lungs, and physical, occupational, and speech therapy, and the facility uses an interdisciplinary team to focus on the full needs of each person, including emotional and spiritual health. Staff and management try to keep the building safe and clean, using measures like mask requirements when needed, disease prevention protocols from CDC and CMS guidance, partnerships with university epidemiologists, air scrubbers, and electrostatic cleaning. Still, there have been concerns about cleanliness and safety over the years, including reports of dirty showers, ceiling tiles with stains or dark growths, possible mold, and rooms with hazardous materials like falling fiberglass, and the facility has had 36 deficiencies in inspection reports, 3 related to infections, and has been involved in investigations into neglect or unsafe practices, but they have worked to address issues in infection control, medication safety, and prevention of abuse or neglect. The nursing staff has a nurse turnover rate of 44.1% which is lower than the state average, but nurse hours per resident per day is a little below state average. Management has stayed the same since 2011, run by Principle Long Term Care, Inc. and Robert Hill, and while there have been improvements over the years, some problems have lingered, especially around building maintenance and cleanliness, but they keep routines in place for regular health monitoring, safety, and care, and do their best to help residents avoid readmission to the hospital, aiming for quality of life, comfort, and dignity for people in their care.