Margate Health And Rehab Center

    540 Waugh Street, Jefferson, NC, 28640
    5.0 · 10 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate family-like care, excellent recovery

    I am extremely grateful for the compassionate, family-like care my mother received - staff were kind, communicative (even through COVID), and treated her like their own. The nursing team was prompt with pain management, the therapy department was motivating and effective, and the rooms/facility were clean and comfortable with enjoyable activities and good food. I saw real recovery progress and would not want her anywhere else - highly recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    5.00 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.8
    • Value

      5.0

    Pros

    • Clean, comfortable, home-like rooms
    • Attentive, compassionate nursing staff
    • Responsive and kind frontline staff
    • Effective pain management
    • Strong, knowledgeable rehabilitation and therapy team (PT/ST/OT)
    • Motivating and encouraging therapy program
    • Engaging activities and social events (e.g., petting zoo)
    • Good communication with families, including timely updates
    • Respectful, family-like care toward residents
    • Nutritious meals and nutrition support
    • Prompt responsiveness to medical and family concerns

    Cons

    • Visitation limitations during the COVID-19 era

    Summary review

    The collective sentiment across the reviews is strongly positive, with recurring praise for the quality of care, the responsiveness and compassion of staff, and the effectiveness of the rehabilitation program. Families consistently note that residents receive attentive medical and nursing care, including reliable pain management and prompt nursing responses. Reviewers describe the environment as home-like and comfortable, and they repeatedly mention that rooms and the facility are kept clean.

    Care quality and staffing emerge as standout strengths. Nursing staff are characterized as attentive and compassionate, often described as treating residents like family. Multiple reviews highlight that nurses are "on the spot," that staff keep families informed, and that overall communication is prompt and effective. The rehab and therapy department receives particularly high marks: reviewers call the therapy team knowledgeable, supportive, motivating, and encouraging. Physical therapy, speech therapy, and other therapeutic supports are credited with producing positive recovery progress and effective rehabilitation outcomes.

    Facility and amenities are also noted favorably. Rooms are described as nice, clean, comfortable, and home-like. Reviewers mention good food and explicit nutrition support, indicating the dining and dietary aspects meet expectations. Activities and social programming contribute to resident engagement; specific examples such as a petting zoo and "fun" therapy sessions are cited, suggesting the facility offers varied and enjoyable programming that complements clinical care.

    Communication and family support are frequent themes. Families appreciate timely updates, including COVID-related communications, and remark that staff show kindness and compassion toward family members as well as residents. Several reviews explicitly state strong trust in the facility, with at least one reviewer saying they "would not want mom anywhere else." This indicates high satisfaction with both clinical outcomes and the interpersonal aspects of care.

    The only consistent concern mentioned relates to visitation limitations during the COVID-19 era. While reviewers acknowledged restrictions, they also noted that staff provided updates and support through that period. No other systematic problems or recurrent negative issues are raised in the summaries provided.

    In summary, Margate Health And Rehab Center is portrayed by reviewers as delivering excellent, compassionate clinical care combined with a supportive, family-like culture. Strengths include attentive nursing, effective pain management, a strong rehabilitation program, clean and comfortable accommodations, engaging activities, and clear communication with families. The reviews contain minimal criticism beyond pandemic-related visitation limits, and many families express strong gratitude and willingness to recommend the facility. Overall, the pattern across reviews supports a positive recommendation for prospective residents and families seeking skilled nursing and rehabilitation in a caring environment.

    Location

    Map showing location of Margate Health And Rehab Center

    About Margate Health And Rehab Center

    Margate Health And Rehab Center sits at 540 Waugh St in Jefferson, NC, and has been around since 2005, offering inpatient nursing and rehabilitation with a strong focus on both long-term care and short-term recovery after surgery or illness, so people who need help for a little while or those who need a safe and steady place to stay can find what they need in the same building. Residents can stay in either private or semi-private rooms, use a clean and well-maintained gym for their physical therapy, enjoy the shared courtyard and a quiet serenity garden, and find common areas that are nicely kept, all kept cool with air conditioning throughout the building. The management and staff have a simple mission: to provide care with trust, teamwork, excellence, and foresight, and they work on being attentive, compassionate, and respectful, making an effort to listen and respond quickly when concerns come up, which gives the place a family-like atmosphere where people feel seen.

    People living here, whether for a short recovery period or needing longer care, get 24/7 skilled nursing, with a high staff-to-patient ratio so care is prompt and steady, and the center offers a suite of therapy services like physical therapy, occupational therapy, speech therapy, wound care, and skin care. There's a rehab unit with experienced CNAs, nurses, and therapy staff who help residents heal and regain strength, while the team also pays attention to nutrition, providing planned meals at set times-breakfast at 7:30 am, lunch at noon, dinner at 5:00 pm-plus individualized menu options if needed. Facilities have parking, restrooms, air conditioning, designated smoking areas, and a state-of-the-art rehabilitation gym with exercise therapy programs for people working on their strength.

    The management team, including roles like Administrator, Director of Nursing, Admissions & Marketing, and an Activities Director, keeps the place running smoothly, while the therapy team encourages mobility and healing for each patient. Margate Health And Rehab Center has a holistic approach that values communication, patient well-being, and a sense of community, so residents find social opportunities, nutritional support, and interdisciplinary healthcare right in the same place. The center has 210 skilled nursing beds and allows 24-hour visitation, so loved ones can visit at any time, creating comfort for families and residents alike.

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