Royal Park Rehab & Health Center Of Matthews offers a wide range of services for seniors who need different types of care, like short-term rehabilitation after surgery or illness, long-term living for people who need daily help, outpatient therapy, hospice care, palliative care for serious illness, and respite care to give family caregivers a break. The place has 169 certified beds and usually cares for about 133 people every day in both private and semi-private rooms, most with full private baths, in-room refrigerators, flat-screen TVs with complimentary cable, and internet access through free WiFi. The staff, which includes registered nurses, licensed practical nurses, and certified nursing assistants, is available around the clock, and there's always a physician overseeing care plans that are tailored to each person's needs and abilities, with a focus on helping people regain skills or keeping them healthy to avoid hospital stays.
People who stay here or come in for therapy use a big 6,500-square-foot gym with special equipment like a car simulator and the Activities of Daily Living Suite, which helps with real-world skills, and the therapy team offers physical, occupational, and speech therapy using equipment like ultrasound and electrical stimulation to help with pain, joints, or muscles. The facility pays attention to other health problems, too, with services like wound care by a wound doctor, cardiopulmonary therapy, fall prevention, incontinence management, IV therapy, podiatry, and psychosocial support, so problems that come up with aging or illness don't go untreated. Medicare, Medicaid, long-term care insurance, private funds, and private health insurance are accepted, and admissions happen seven days a week, even for planned surgeries.
Royal Park has some comforts for both short- and long-term stays, like daily housekeeping and laundry, in-room meals, salon services, scheduled social activities, and shared indoor and outdoor spaces for relaxing or meeting people, with features like a Royal PERK Coffee, Tea, and Hot Chocolate Bar and sun-filled gathering spaces both inside and out. There's also a little extra for safety and convenience, like emergency call systems in rooms and staff trained to manage medications. The health center provides hospice and palliative care for those at the end of life or who need comfort, along with respite care for temporary stays if a family caregiver needs time off.
The building has both a main skilled nursing area and a dedicated rehabilitation unit, keeping different types of care organized. There's a nurse on duty at all times, but the nurse hours per resident are a bit below the state average, and nurse turnover is slightly above the North Carolina average. Inspections by the Centers for Medicare and Medicaid Services show a history of 36 deficiencies, with a few related to infection control and resident rights, but none caused actual harm to residents.
The facility tries to meet each person's real needs whether they require constant care, a place to recover, or just help for a little while. Services like nutritious meals cooked onsite, wellness checks, medication reminders, podiatry, and even scheduled transportation are there to make life a bit easier for the people living here. Administrator Nicola James leads the team, and Royal Park Rehab & Health Center Of Matthews is part of Liberty Senior Living's group, with ownership from Long Term Care Management Services LLC and Liberty Long Term Care, LLC. The approach focuses on both medical treatment and helping everybody feel comfortable and connected, with special support for frail residents who rely heavily on nursing care.
