St Monica Center For Rehabilitation & Healthcare

    2509 South 4th Street, Philadelphia, PA, 19148
    1.6 · 18 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful unsafe filthy understaffed care

    I placed my mother here and deeply regret it - the building looks renovated and pleasant, but the care is awful. Rooms were dirty and unhygienic (stool on blinds, roach, stained chairs, soiled sheets, diaper neglect) and staff were severely understaffed and slow to respond to call bells. Medications and diets were often mishandled, oxygen/breathing emergencies were delayed, falls and infections led to ambulance/ICU transfers, and bed-sore risks were ignored. Food quality was terrible (sugary/starchy meals for diabetics, tiny protein portions), communication and administration were unhelpful, and belongings went missing. A few nurses were attentive and rehab showed short-term progress, but overall I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.61 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      1.4
    • Meals

      1.0
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of St Monica Center For Rehabilitation & Healthcare

    About St Monica Center For Rehabilitation & Healthcare

    St Monica Center For Rehabilitation & Healthcare sits at 2509 S 4th St in Philadelphia, PA, and has served older adults for years since it started as a Catholic nursing residence by Monsignor Aloysius Farrell and Mary Townsend, focusing deeply on faith-based care that shows through in its spiritual life programs and its way of treating every resident like they belong. The facility is privately owned with certified beds for 180 residents in skilled nursing, though the place usually has about 172 living there at a time. Staff includes physicians, psychiatrists, psychoanalysts, nurses, social workers, and rehabilitation experts, all working together in an interdisciplinary team that tries to create comfort and support every day, even though nurse turnover has been high at 52.6%, and care averages around 3.47 nurse hours per resident each day.

    St Monica offers services like long-term care, short-term rehab, respite stays, hospice, specialized memory support for those with dementia or Alzheimer's, and subacute care, trying to make sure every resident has a personalized care plan that matches what they need, and they say their goal is to make folks feel at home while living there, using a philosophy that says "Our residents don't live in our facility, we work in their home." You'll find nurses on-site around the clock, beds for skilled nursing, and both common and private rooms you can see in their online photo gallery or through a virtual tour. The community brings people together with food and social events like Coffee & Conversations, plus offers spiritual support, helping residents and their families feel welcome, and there's a Memory Support Community for those who need extra help with memory loss. They accept Medicare, Medicaid, private insurance, and even offer help with the admissions process 24/7, guiding people through maximizing Medicare and handling Medicaid paperwork.

    Inspection reports do show some concerns-there are 44 documented deficiencies with specific problems in life and care quality, including four infection-related issues, failures in pharmacy handling, and problems with nutrition and garbage disposal. A standard inspection in September 2024 noted a federal violation about infection control. The staff includes a Social Services Director, Service Coordinator, Licensed Practical Nurse, and Assistant Teacher as well, with ownership in several family names and managers who've been leading since 2004 and 2023. People who want a closer look can take a virtual tour or check their website for pictures of the rooms and common areas. The place does try for a comfortable, supportive environment, focusing on recovery, rehabilitation, and long-term needs, though folks should know about its mix of services and inspection results before choosing.

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