Overall sentiment is mixed with distinct and strongly contrasting themes. Several reviewers describe Greenville Post Acute as a pleasant, well-maintained facility with helpful, loving and patient staff, reasonable amenities, and active rehabilitation and social programming. Positive comments highlight a generally nice facility appearance, private rooms that are well equipped, common areas with flowers and seating, and services such as three daily meals with snacks, bathing and mobilization assistance, and activities like bingo and church services. Multiple reviewers praised administration and certain nurses for good communication, proactive care, and keeping families informed about medication changes — some families explicitly stated they would consider placing a loved one here in the future based on those experiences.
However, an important and recurring counterpoint is severe inconsistency in care quality and facility upkeep. While some visitors report a clean, odor-free environment and attentive staff, others describe very dirty rooms and bathrooms, mold near air conditioners, broken and dirty tiles in shared bathrooms, and an overall environment that is not bright or cheery. The facility is undergoing refurbishing, which may explain some variability (and may improve aspects over time), but several reviews indicate that refurbishment is incomplete and creates a mixed impression.
Staffing and clinical care receive similarly mixed reports. Many reviews emphasize loving, patient caregivers and informative nurses who communicate well; others report rude, unprofessional, or unconcerned staff and unprofessional LPN behavior. Most concerning are allegations of neglect and poor clinical management in a subset of reviews: medication lapses where medications reportedly ran out for days, residents left in soiled conditions for extended periods (reports up to 12 hours), unclean wound care and bed sores, and claims of poor overall care quality. These are serious issues that contrast sharply with the positive accounts and suggest variability in staff performance or inconsistent oversight.
Dining and nutrition are another polarizing area. Some reviewers note three meals with snacks and general satisfaction, while others report cold food, being fed old food, and dissatisfaction with meal quality. The dining space itself was criticized as small, with only a few tables and mismatched chairs, contributing to comments that the environment is not particularly cheerful.
Activities and rehabilitation services are consistently mentioned as positives: bingo, church services, games, TV, and a rehab program appear to be available and appreciated by families and residents who reported good experiences. These offerings are a clear strength when they are delivered as described.
Management and communication are also described differently by different reviewers. Several accounts praise administration for being helpful and communicative, providing medication updates and proactive care. Contrastingly, other reviewers characterize management as not adequately addressing cleanliness or care problems, and some explicitly state they would not recommend the facility. The presence of both commendations and serious complaints suggests variability in shift-to-shift or unit-to-unit care, or intermittent lapses in policy adherence and oversight.
Notable operational concerns include a parking shortage and the disruption or impressions created by ongoing refurbishing. Taken together, the reviews portray a facility that can provide very good social programming, pleasant rooms, and compassionate staff, but that also has pockets of significant problems — chiefly around cleanliness, consistent nursing professionalism, medication management, wound care, and attentiveness to resident hygiene. These mixed reports merit careful follow-up by prospective families: visiting at different times of day, asking about staffing ratios and turnover, reviewing medication and wound-care protocols, checking infection-control and housekeeping practices, and observing mealtimes and activity periods. The most frequent and consequential themes are the strong positives around staff compassion and activities versus the serious negatives regarding neglect and poor hygiene — these contradictory patterns define the overall impression of Greenville Post Acute from the aggregated reviews.







