Canton Oaks

    1901 South Trade Days Boulevard, Canton, TX, 75103
    4.3 · 44 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Good care, issues with staffing

    I'm overall pleased - the facility is beautiful, very clean, and easy to access, rooms are large and well-designed, and the staff (admissions, nurses, aides and therapists) have been caring, communicative and helped my loved one improve. Therapy and medical care are strong and the team often goes above and beyond. My main concerns are inconsistent staffing and morale, slow responses for pain meds and personal care at times, and hit-or-miss food quality/temperature and occasional cleanliness lapses. In short: good care and friendly staff, but management should address staffing, food and some cleanliness issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      3.5
    • Value

      4.3

    Pros

    • High-quality nursing care
    • Skilled physical and occupational therapy
    • Friendly, attentive, and compassionate staff and aides
    • Clean, well-maintained or newly updated facility
    • Good family communication and regular updates
    • Helpful and positive admissions experience
    • Noticeable improvements in resident mobility and health
    • Comforting, personal attention and companionship
    • Well-designed rooms and facility layout
    • Prompt cleanup of accidents and responsive housekeeping

    Cons

    • Inconsistent or poor food quality and meal service
    • Short-staffing and slow response times to calls
    • Inconsistent staffing, turnover, and lack of nametags
    • Delays or lapses in personal care (showers, turning, diaper changes)
    • Occasional delays in administering pain medication
    • Management and morale problems; some reports of rude or unhelpful management
    • Limited activities and need for more outside entertainment and cognitive engagement
    • Occasional cleanliness lapses (floors, stuck bandages, odors) despite many positive reports
    • Communication breakdowns around specific issues (equipment authorization, transportation)
    • Service inconsistencies (meals cold, breakfast late, decreased efficiency over time)

    Summary review

    Overall sentiment across the reviews is mixed but leans positive in core clinical and personal-care areas while showing consistent concerns in dining, staffing levels, and some management/operations issues. The dominant positive theme is strong nursing and therapy care: numerous reviewers explicitly praise nurses, aides, and therapists for competent, attentive, and often life-changing care. Comments repeatedly note improvements in mobility, effective physical therapy, attentive medication management (when timely), and personal attention that improves mood and function. Many family members describe caring, compassionate interactions and a family-like environment; long-term residents and multi-year stays are mentioned with positive experiences.

    Facility condition and layout receive frequent positive mentions. Multiple reviewers call Canton Oaks "beautiful," "spotless," "newer," or "well designed," noting larger rooms, multiple TVs, and an overall clean environment. Housekeeping and prompt cleanup of accidents are praised in many reviews. At the same time, a minority of reviewers report isolated cleanliness lapses—stuck bandages on floors, occasional odors, and areas needing painting—so cleanliness appears mostly strong but not uniformly perfect.

    Staffing and staff attitude are recurring, nuanced themes. Many reviews commend friendly, professional, and helpful front-desk, admissions, and direct-care staff — admissions experiences are often described as smooth and informative. However, several reviewers raise concerns about short-staffing, slow response times, and inconsistency among staff members. Specific operational problems cited include long waits for assistance, late breakfasts (including one report of a 2.5-hour wait), staff appearing sluggish, and inconsistent use of nametags which contributes to continuity problems. A few reviews single out poor morale among employees and directly criticize management or an administrator as rude or lacking compassion, indicating variability in leadership experience reported by families.

    Dining and food quality are clear pain points in the reviews. Comments range from "meals liked" to "food not very good," with specific complaints about cold meals, lack of seasoning, hard vegetables (e.g., carrots), and an overall downhill trend in food quality for some. There are also mixed reports where some residents enjoyed meals and others did not, indicating variability in menu execution or meal delivery. Timing issues (late breakfasts, meals served cold) were raised in multiple reviews and are experienced as a significant negative by families who sometimes brought food in for loved ones.

    Activities and social engagement appear to be an area needing enhancement. While there are mentions of bingo and memory therapy and some social interaction improvements, several reviewers request more outside entertainment and activities designed to boost mental and social skills. Social services and care-plan meetings are noted by a few as needing improvement, suggesting that while medical and physical needs are often well-addressed, cognitive, recreational, and planning supports could be strengthened.

    Clinical reliability issues are intermittent but important: several reviewers note delayed pain medications, slow diaper changes, missed turning or showering, and occasional lapses in feeding/monitoring attention. These reports are less frequent than the positive care comments but are significant because they reflect safety and dignity concerns. Communication strength is also variable — many reviewers praise timely, clear family communication about medication changes and updates, but others report poor communication around equipment authorization, transportation, or specific care lapses.

    In summary, Canton Oaks is generally perceived as a clean, well-appointed facility with strong nursing and therapy teams that produce measurable health and mobility improvements for residents. The most consistent opportunities for improvement are food quality and meal service timeliness, staffing levels/consistency (which affect responsiveness and some aspects of personal care), and management/staff morale in places. Activities and social engagement could be expanded to better meet cognitive and social needs. Families considering Canton Oaks should weigh the facility's strong clinical and therapeutic reputation and many examples of compassionate care against reports of operational inconsistencies; targeted improvements in dining, staffing, and management communication would likely resolve most recurring complaints.

    Location

    Map showing location of Canton Oaks

    About Canton Oaks

    Canton Oaks sits in Canton, Texas, with 120 certified beds and usually has about 65 residents each day, and while the place is known for offering skilled nursing care around the clock, including short-term recovery and long-term living, it's also had some problems in the past, being cited for eight deficiencies, including improper use of feeding tubes and safety concerns that put residents at risk. The facility is managed by Canton Long Term Care, LLC since April 2017 and is affiliated with Fundamental Healthcare as a for-profit corporation, and while nurse staffing averages 3.30 hours per resident a day, there's been a nurse turnover rate of 32.8%. They'll handle different kinds of insurance and funding like Medicaid, Medicare, private pay, managed care plans, and Medicare replacement plans, so folks have choices for payment, and they try to help families find financial options; also, they're open for planned admissions at all hours, every day, and don't turn away because of holidays, and although they're not currently accepting new patients, people can take in-person or virtual tours to get a sense of the place.

    The building itself looks more like a hotel lobby than a hospital, and besides regular patient rooms, there's a fully equipped rehabilitation gym, a beauty salon for grooming, Wi-Fi and high-speed internet access, and common areas meant for folks to socialize. They have specific areas for therapy, and the therapy options include physical, occupational, and speech therapy, so people get the support they need, whether they're bouncing back from illness or need long-term help, plus, specialized services like wound care, wound vac therapy, infusion therapy, medication management, nutritional support, podiatry, dental, and vision care are available, and individualized care plans keep track of each resident's health. Visiting usually happens between 8 a.m. and 9 p.m., you'll see volunteers often, and there's an activity department where community involvement and social engagement are encouraged-with events sometimes happening off-site in the bigger Canton community, so life feels a little less isolated.

    Canton Oaks also supports an active lifestyle, and their approach to health care reaches beyond just medicine or therapy, as they encourage residents to join in on activities that fit their interests and abilities, with staff who are described as kind and helpful, though not everyone speaks the same language, English is spoken by staff and there are some additional languages as well. Independent attending physicians provide medical oversight, and the nurses and therapy staff work together, but there's been turnover, which can make consistency a challenge. Inspection reports remain public, so families can keep up with how the facility performs on safety and care quality, and the place has compliance policies in place to abide by federal civil rights laws, treating everyone equally regardless of background, and it operates as a smoke-free and drug-free workplace. All in all, Canton Oaks tries to give people in need of skilled care a safe place, and even though the facility has attractive features and a wide service range, it's important to be aware of the inspection history as well as the everyday care efforts.

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