Mayo Healthcare

    71 Richardson Ave, Northfield, VT 05663
    • Skilled Nursing

    Compassionate care and welcoming facility

    I'm deeply grateful for the kind, knowledgeable admin team and the responsive, thorough nursing staff who provided loving care and support during my loved one's final days. The facility is clean and home-like with spacious rooms, lovely outdoor spaces and a walking path; meals were good, mobility improved, and the activity program was impressive and engaging. Staff were approachable and caring, and the touching memorial with personal biographies and nonprofit mission showed true dedication - I couldn't have asked for more.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.86·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.5
    • Amenities

      5.0
    • Value

      3.9

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Mayo Healthcare

    Mayo Healthcare is located at 71 Richardson Ave, Northfield, VT, 05663.

    About Mayo Healthcare

    Mayo Healthcare sits in a quiet rural valley in Northfield, Vermont, with two facilities at 71 Richardson Street and 610 Water Street, and you'll find 44 private rooms, each with a half-bath, an entry alcove, and large picture windows that let in lots of sunlight and look out over gardens or the Paine Mountain range, making everything feel open and peaceful, plus there are communal spaces where neighbors can sit, share a meal together, or enjoy activities like live music, crafts, and exercise that brighten up the days for everyone living there. This non-profit has over 80 years of experience caring for seniors and their families, and people sure do notice how many staff members have stuck around for 20 years or more, giving the place a steady feeling, along with high staff-to-resident ratios so folks get the kind of help they need, whether that's bathing, dressing, taking medicines, or just having good conversation and company. Mayo Healthcare's always got skilled nursing care available day and night, and there's a registered nurse on duty five days a week, while therapists work one-on-one with folks recovering from illness or surgery through physical, occupational, and speech therapy, and there's respite care for short stays when needed, with memory care, palliative care, and home care services also available so families can have peace of mind. Meals matter at Mayo-there's a chef who went to culinary school, and every day brings three homemade, seasonal meals made with local farm foods in a bright dining room, with snacks and drinks handed out all day, plus weekly housekeeping and laundry. Residents can take the bus for doctors' visits, shopping, or group outings, and there are shady courtyards, perennial and vegetable gardens, and lots of programs meant to encourage moving, sharing, and having a little fun, whether that's art projects, music, or visiting outside with friends and family when the weather's nice. For folks who need special help with dementia or Alzheimer's, there's a dedicated care environment, and Mayo's always kept a focus on knowing every resident as an individual, treating everyone with respect, and working together as a stable, team-oriented staff. The Board of Trustees comes from the Central Vermont community, while the leadership keeps striving for quality, shown by Mayo's many awards-including a five-star rating from U.S. News and Medicare.com, ten Quality Awards from the Vermont Agency of Human Services, the 2012 Bronze Quality Award from the American Health Care Association, and the 2013 "Excellence in Action" Award for resident satisfaction, plus several recognitions from the Vermont Healthcare Association for outstanding service. People considering Mayo can look at different floor plans and payment options, meet the staff, or tour the two separate facilities-one for licensed residential care, the other for rehabilitation and continuing care-and learn about continuing care, memory care, skilled nursing, assisted living, and the full range of services, all provided in a place that aims to make everyone, whether they're a resident, visitor, or employee, feel respected, safe, and valued, with dignity and kindness every day.

    People often ask...

    Mayo Healthcare offers skilled nursing.

    The full address for this community is 71 Richardson Ave, Northfield, VT 05663.

    No, Mayo Healthcare does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Vermont, the DAIL Division of Licensing & Protection licenses residential and assisted living care homes, posting health, investigation, and revisit survey findings.

    License numbermayo-healthcare
    Facility typeNursing Home

    Inspection Reports

    10

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    3

    Years

    13 May 2026Inspection
    Found that the director of food and nutrition services did not meet minimum qualifications when a qualified dietitian was not employed full-time.
    • 42 CFR 483.60(a)(1)-(2)Qualified dietitian or nutrition professional; director qualifications for food and nutrition services
    10 Sept 2025Investigation
    Investigated the complaint and found no deficiencies.
    30 Jun 2025Revisit
    Verified substantial compliance after a follow-up visit confirmed prior deficiencies were corrected.
    18 Jun 2025Life Safety
    Concluded substantial compliance with fire safety and ANSI standards.
    07 May 2025Inspection
    Identified deficiencies in food safety practices and payroll data reporting. Expired foods were observed and the kitchen floor was dirty, and payroll data for the first quarter was not submitted.
    • 42 CFR 483.60(i)Food safety requirements
    • 42 CFR 483.70(p)Payroll Based Journal (PBJ) data submission
    29 Apr 2024Revisit
    Verified substantial compliance after a follow-up revisit. Found no deficiencies.
    13 Mar 2024Inspection
    Investigated deficiencies found in advance directives, care planning, discharge planning, physician oversight, medication management, infection control, and staffing following a recertification survey.
    • CFR(s): 483.10(c)(6) 483.10(c)(8) 483.10(g)(12) (i)-(v)The right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive
    • CFR(s): 483.21(b)(1) 483.21(b)(3)Develop/Implement Comprehensive Care Plan
    • CFR(s): 483.21(c)(1) 483.21(c)(1)(ii) (and related) Discharge Planning Process
    • CFR(s): 483.30(c)(1)-(4)Physician Visits-Frequency/Timeliness/Alt NPP
    • CFR(s): 483.45(g)(h)(1)(2)Label/Store Drugs and Biologicals
    • CFR(s): 483.80(a)(1)(2)(4)(e)(f)Infection Prevention & Control
    • Staffing adequacy (PPD hours per resident day)
    08 Feb 2024Life Safety
    Identified a smoke detection deficiency in a large dining room open to the corridor that serves as exit access. The area may connect to an adjacent building.
    • Type ANFPA 101 Smoke Detection 2012Smoke Detection in dining area not provided to FACP
    25 Oct 2023Investigation
    Investigated a complaint and found that two residents were verbally abused by a staff member, violating resident rights; the issue was corrected as past non-compliance.
    • 42 CFR 483.10Resident Rights/Exercise of Rights
    20 Jun 2023Investigation
    Investigated the complaint and found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Mayo Healthcare. The information above has not been verified or approved by the owner or operator. For exact information, please contact Mayo Healthcare directly. There is no cost for this service. We are compensated by the community you select.

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