What levels of care does this community offer?

Regency Care Center At Monroe offers skilled nursing.

What is Regency Care Center At Monroe's address?

The full address for this community is 1355 West Main Street, Monroe, WA, 98272.

Does this community offer respite care?

Yes, Regency Care Center At Monroe offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Regency Care Center At Monroe

Overall sentiment in the reviews is mixed and polarized: many reviewers praise the facility’s rehabilitation and therapy services and highlight compassionate individuals among the staff, while others describe serious concerns about understaffing, poor treatment, and management practices—particularly in the dementia/long-term care side. The strongest, most consistent positive theme is the quality of therapy and short-term rehab care. Multiple reviews call the therapy department “amazing,” note successful recoveries, and report that physical, occupational, and speech therapies are available and effective. Several families said the rehab side treated their loved ones well, with responsive nurses and aides who supported recovery from admission through discharge.

At the same time, a recurring negative pattern centers on staffing and respect for residents. Reviews explicitly mention the facility being understaffed, and several specific care failures are reported: residents not receiving enough fluids, medication administration problems, and at least one account of a nurse yelling at a resident. There are also allegations of dishonest charting and fears of abuse or retaliation if concerns are raised. These issues contribute to reports of inadequate care, and reviewers differentiate sharply between units—the rehab/short-term unit tends to receive praise, while the dementia unit is repeatedly described as “horrible,” “heartless,” or otherwise neglectful.

The staff picture is mixed: many reviewers describe kind, helpful caregivers who create a family-like atmosphere and know residents by name; others report rude behavior and outright disrespect of residents’ wishes. This divergence suggests inconsistency in staff performance and possibly differences in supervision, training, or staffing levels across shifts or units. Several reviewers gave positive marks for the admission-to-discharge experience and for communication when staff are attentive, indicating that where staffing and leadership are adequate, families feel supported and grateful.

Facility and accommodations are likewise a blend of positives and negatives. The building and rooms receive favorable comments for being clean, having a pleasant smell, and offering large rooms in some cases. Housekeeping is highlighted as a strength. Conversely, the facility is described as dated, meals are characterized by some as hospital-style or basic nursing-home fare, and shared rooms are noted as a limitation. There are multiple dining rooms and basic meal service, with a few reviewers saying the food is good while others call it standard for a nursing home environment.

Management and systemic concerns appear in multiple reviews: issues with medication administration, charting accuracy, and fear of retaliation imply problems with oversight, clinical protocols, and complaint handling. The divergence in experiences between the rehab side and the dementia/long-term care side also suggests uneven allocation of resources or differing standards of care. Waiting lists and low cost are mentioned; the facility’s affordability and proximity to family are advantages, but prospective residents or families should weigh those against reports of understaffing and inconsistent care.

In summary, Regency Care Center at Monroe presents as a facility with a strong rehabilitation/therapy program and several compassionate, attentive staff members, a clean environment, and solid housekeeping. However, there are serious and recurring concerns about understaffing, medication and hydration management, disrespectful behavior, dishonest charting, and especially poor conditions in the dementia unit. These mixed reviews indicate that outcomes and experiences may heavily depend on which unit a resident is placed in and the staffing levels during their stay. Prospective residents and families should ask targeted questions about staffing ratios, medication administration protocols, dementia-unit staffing and supervision, and complaint/incident follow-up before deciding, and consider visiting the specific unit where care will be provided to observe current conditions firsthand.

Regency Care Center at Monroe sits at 1355 W Main St in Monroe, Washington, and offers a range of senior care options like nursing care, rehabilitation, assisted living, independent living, and memory care, so you'll find people coming in for many different needs, be it recovering from illness or injury or needing help with things like bathing or reminders to take medicine, and you'll notice there are 92 licensed and Medicare-certified beds here, with services like prepared meals, laundry, and housekeeping available for residents who want support with daily life but still like their independence. The place is managed by Jodi Nordstrom, with Marvin Beddoe as the primary owner and an administrator who's been there since 2010, and Regency Pacific Management oversees the operations, which matters because they keep ties to state regulations and regular inspections, including visits and reports from Washington state agencies and the Centers for Medicare and Medicaid Services, so you know standards are documented, though it's worth knowing too that there've been 30 different deficiencies noted in recent inspection reports-like issues with infection control, maintaining medical records, safeguarding resident information, and hiring qualified food service staff, with four of those deficiencies linked to infection control alone, which are important points for families to consider when thinking about care quality.

Residents find a supportive atmosphere here, with a team that focuses on developing care plans for each senior, often including input from their families and doctors, and staff work on engaging residents with activities that help them stay active and social, addressing both physical and mental well-being, with a staff turnover rate among nurses of 36.6 percent and an average of about 4.02 nurse hours per resident per day, which gives a sense of how often help's available and how often faces change, and you'll often find that people working here are noticed for being kind and friendly, doing their best to keep things comfortable and respectful. There's general healthcare for those dealing with chronic issues, support for memory care for residents with Alzheimer's or dementia so there's a focus on reducing confusion and preventing wandering, and for people who might only need help for a short stretch, respite care is available. You'll see the community also puts effort into offering nutritious meals made with good ingredients, though the reports about dietary staffing are worth checking if that's important to you, and all these services are offered in a setting that's regulated as a Skilled Nursing Facility. There's a claim feature if family members or staff want to update information about the facility, and you can find the location easily on a map if you're trying to plan a visit. The whole approach here aims to let people live as independently as possible while having medical and daily support on hand, and while the facility's been recognized as a "Best of Senior Living" award winner and people often appreciate the joyful staff, it's useful to be aware of inspection findings when looking at Regency Care Center at Monroe, just to weigh everything out.

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