Oak Knoll Health and Rehabilitation, LLC sits at 824 6th Avenue West in Birmingham, Alabama, as a healthcare facility with 100 certified beds and about 96 residents daily, serving people who need skilled nursing and rehabilitation, sometimes for shorter stays between hospital and home, or as a place for longer-term care when folks can't live on their own anymore or need extra support. NHS Management, LLC operates this place, and with NHS Operations LLC as the direct owner and several indirect owners named Estes, you see it's tied to bigger organizations from Illinois, with several locations around Alabama, Arkansas, Florida, and Missouri.
The facility has general inquiry and employment options, and an admissions counselor, so families can ask questions and arrange tours, even seeing photos and peeking at the inside. In terms of what's there, residents find private rooms with cable TV and free Wi-Fi, comfortable dining with a weekly menu, beautician and laundry services, and outdoor courtyards with sitting areas where daily activities take place, all put together by a friendly, professional staff, including trained nurses, certified nurses' aides, and therapists. The care covers the basics like skilled nursing, rapid recovery, long-term and intermediate care, and specialty support for things like pain management, stroke recovery, cardiac care, IV therapy, palliative care, plus COVID-19 testing as needed, all wrapped up in an environment that tries to feel comfortable and home-like.
There are warm decorated common areas, a restaurant-style dining room, and lots of ways for residents to stay involved, whether it's scheduled group activities or just relaxing and enjoying the grounds. They keep a focus on privacy following the rules laid out in the HIPAA privacy policy, and don't allow discrimination among residents. The facility has managerial oversight by Latoya Bester and Leigh Cobb since July 2023 and Hilary Morris since September 2023.
Now, when it comes to inspections, Oak Knoll has faced some problems, and the records show fourteen total deficiencies, with issues found for not keeping care areas free from accidents and failing to fully protect residents from abuse, though reports say there was no actual harm but the potential for more than minor harm was present. There were two deficiencies found in both a May 2023 complaint (where the facility was fined $22,340) and a May 2024 complaint, and two deficiencies relating to infection control, which means they didn't meet some federal standards for preventing infections. The last standard inspection by the Centers for Medicare and Medicaid Services happened over two years ago, so it's been longer than the usual timeframe. Oak Knoll has an average nurse staffing rate of 3.95 hours per resident per day, but the nurse turnover rate has been high at 51.6%. For many families, the place is a choice for people who want a welcoming community and dedicated staff, but it's important they know the inspection and staffing history along with the features and services offered.
