Ridgeview Health Services

    907 11th St NE, Jasper, AL 35504
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.12·(17)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      4.1
    • Amenities

      4.1
    • Value

      4.1

    Pros

    • Well-coordinated move-in and admissions support
    • Therapy readiness during transition
    • Patient, friendly, and encouraging staff
    • Positive care experiences, including for a resident with dementia
    • Clean facility and floors
    • Helpful grooming appointment coordination
    • Opportunities for social connection in the dining area

    Cons

    • Potential gaps in nursing responsiveness, care-plan familiarity, and communication tone
    • Resident-property tracking and family follow-up concerns

    Summary of reviews

    Reviews describe a mix of positive care experiences and specific concerns. Several families praised staff as patient, friendly, supportive, and professional, and one family said their relative consistently felt well treated despite having dementia. Another reviewer described a smooth move-in, with therapy prepared, admissions staff reviewing records and contact details, and staff making introductions across departments. In contrast, one visitor described difficulty obtaining a requested drink and said nursing staff were unfamiliar with the resident’s care plan. This points to a concern about responsiveness and staff familiarity with resident information, though the reviews do not establish how common that experience is.

    There is little information about food quality or the overall dining program. One family appreciated that their relative met other residents in the dining area during the first evening, suggesting some opportunity for social interaction. A separate visitor described a delay in receiving juice. Reviews do not provide enough detail to assess regular meal service or dining options. Activity information is also limited, but therapy was ready to work with a new resident, and hair and nail appointments were arranged soon after arrival.

    Facility comments were favorable regarding cleanliness: reviewers described the facility and floors as clean. One family also praised communication and said staff went above and beyond to support residents. Administrative coordination during move-in was described positively. However, one family raised a serious concern that a wedding ring was not returned after a resident’s death and said they planned to involve police. The review does not establish what happened, but it highlights the importance of clear property tracking and follow-up with families.

    Overall, the reviews include strong praise for compassionate care, transition support, and cleanliness, alongside concerns about nursing responsiveness, care-plan familiarity, and resident-property follow-up. The small set of reviews offers limited evidence about consistency across shifts, management practices, ongoing activities, or the broader dining experience.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Ridgeview Health Services is located at 907 11th St NE, Jasper, AL, 35504.

    About Ridgeview Health Services

    Ridgeview Health Services has a long history of caring for people, starting back in 1978, and over the years, they've built up a solid reputation because folks can get care that tries to match what families would give at home, so when you walk in, you'll see a skilled nursing facility with 148 total beds, and there's a separate 24-bed Alzheimer's and Dementia Care Unit too, which means families looking for memory care can find help in the same place. The facility does both short-term and long-term care, so some people come just for a little while after surgery, while others stay longer when they need more regular support, and there are services for skilled nursing, rehabilitation with physical, occupational, and speech therapy, and full-time caregivers that help with transfers, bathing, dressing, and making sure people get the medicine they're supposed to have. Ridgeview takes Medicare, Medicaid, and private pay, so there's a range of insurance options, and those who live here notice all kinds of things that matter day-to-day, like clean rooms and bathrooms, responsive staff, and a call system that works 24 hours a day.

    You'll find private bathrooms in the rooms, plus cable TV, kitchenettes, phones, air conditioning, Wi-Fi, and plenty of furnished spaces, making it easier for residents to feel comfortable, and since there's a focus on being as homelike as possible, housekeeping, move-in coordination, laundry, and family support services are all on hand. For people's meals, there's a dining room with all-day restaurant-style options, including choices for allergies and diabetes, so folks aren't left out due to special diets. Ridgeview has plenty for residents to do, like enjoying outdoor gardens and spaces, going to the library or the fitness room, walking safe paths, or joining in scheduled daily activities, arts and crafts, or wellness programs. The staff works under a President, Vice-President, COO, Administrator, Director of Nursing, and other roles, with people like Social Services and Activities ready if residents want extra support or someone to talk to.

    Ridgeview doesn't belong to a Continuing Care Retirement Community and operates as a for-profit corporation, plus the ownership changed in the last year, which usually brings some new approaches, but the tradition of care stretches over forty years. Skilled nurses stay on the job 12 to 16 hours a day, and there's always someone on call for emergencies. There's a focus on clinical care, infection prevention, and safety, with monitoring in place for things like blood clots, cuts, and infections. Residents also get care from registered nurses, doctors, and even an in-house nurse practitioner. People with life-limiting illnesses can get hospice support through partnerships with local providers, and there's a whole approach to dignity and comfort through that part of someone's journey. Staff tries to support every resident's physical and emotional well-being, and the mission centers on helping everyone live as well as possible for as long as possible.

    People say Ridgeview's known for being clean, quiet, and responsive, with a family-like atmosphere that's been built up over decades, and the facility's received awards like the Pathway to Excellence recognition. Ridgeview and its sister location, Ridgewood Health Services, work with many community groups and have specialized extension numbers for contacting various staff, showing they take organization seriously. Appointments can be booked by phone, and staff are trained to show compassion and honesty to residents and their families. Everything at Ridgeview comes back to the goal of helping people recover or live comfortably while keeping their dignity, values, and choices respected, whether they need help for a few weeks or are looking for a new long-term home.

    People often ask...

    Ridgeview Health Services offers assisted living, memory care, and skilled nursing.

    There are 4 photos of Ridgeview Health Services on Mirador.

    The full address for this community is 907 11th St NE, Jasper, AL 35504.

    No, Ridgeview Health Services does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ridgeview Health Services. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ridgeview Health Services directly. There is no cost for this service. We are compensated by the community you select.

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