Valley View Health and Rehabilitation, LLC sits in Madison, Alabama, and provides skilled nursing care and rehabilitation services for seniors in the Madison County, Huntsville, and Northwest Alabama region, so you see quite a range of folks there including people needing long-term care if they're not able to manage safely at home. The facility offers 155 certified beds but usually has about 132 residents living there each day, and they've got both private and semi-private suites, each with upscale bathrooms, cable TV, and complimentary Wi-Fi, which is nice for keeping residents comfortable, and you notice they've decorated the common areas to feel warm and welcoming, with outdoor courtyards and a restaurant-style dining area where you can choose to eat with friends or alone in your room if you want some quiet. The staff try to provide a caring environment and there's daily activities to help keep residents active and involved, along with services like beautician care, laundry, transportation, and caregiver resources, and they seem to make room for visitors with a pavilion that's set up for family to visit easily.
Residents receive 24-hour nursing supervision, medication management, and assistance with daily activities, and there's a licensed pharmacy service and nutrition planning too, plus you see special programs for seniors and disabled people, caregiver and legal resources, and a family-oriented touch, all under a team led by Administrator Thomas Hughes and Director Jerry Lewis, with NHS Management operating things behind the scenes. Valley View lists infection control, COVID-19 testing, physician oversight, and a nursing residents' rights program as part of their care, which gets important given that the inspection reports show 19 deficiencies, including three about infection control and some pressure ulcer issues, as well as a report from January 2023 that found four deficiencies and resulted in a $3,250 fine, so they've had their share of challenges, especially since they've had issues with informing families and doctors promptly about changes in residents' conditions.
The nurse staffing hours at Valley View are above the state average at 4.53 hours per resident per day, but the nurse turnover rate is high at 82.2%, so staff changes are common, which can be hard for residents to adjust to, but the staff on hand are described as professional and caring, with a business license from the Alabama Department of Public Health keeping things official. In addition to basic care, Valley View also provides legal, transportation, and disability resources, along with senior services and some community development programs, and if you look around, you'll find facilities available for viewing and an app that works on iPhone and Android for those wanting updates or information on the go. With their focus on skilled nursing, rehabilitation, and long-term care, Valley View feels committed to quality care but faces ongoing efforts to meet the federal standards for health and resident rights, yet they do keep a pleasant, home-like atmosphere that helps residents feel as comfortable as possible for the circumstances.
