What levels of care does this community offer?

Englewood Health Care Center offers assisted living and skilled nursing.

Are there photos of this home?

There are 1 photos of Englewood Health Care Center on Mirador.

What is Englewood Health Care Center's address?

The full address for this community is 2046 S Alabama Ave, Monroeville, AL, 36460.

Does this community offer respite care?

Yes, Englewood Health Care Center offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Englewood Health Care Center

Overall impression: The reviews indicate a mixed but clear duality in experience at Englewood Health Care Center. Several reviewers explicitly praise the facility for friendliness and quality of care, and some would recommend its services. At the same time, other reviewers report troubling issues around communication, administrative responsiveness, and aspects of care delivery that point to inconsistent experiences between residents and families.

Care quality and clinical staff: Positive comments focus on the quality of care and the presence of experienced nursing staff. Multiple reviewers note friendly staff and long-tenured nurses, which suggests there is clinical continuity and a core of committed caregivers who deliver good hands-on care for many residents. However, that positive view is tempered by reports of poor staff treatment in at least one review, indicating variability in how residents are treated. A notable clinical concern raised is insufficient rehab time — while rehabilitation services appear to be provided, at least one reviewer felt the allotted rehab time was inadequate, which can directly affect recovery outcomes and satisfaction.

Staffing, communication, and administration: Communication and administrative responsiveness emerge as consistent problem areas. Reviewers specifically report that the front desk is unreachable and that overall communication is poor. These complaints imply operational gaps in responsiveness to family inquiries, scheduling, and general coordination of care. The coexistence of comments about friendly staff alongside reports of poor treatment suggests uneven staff performance or inconsistent staff training and oversight. Administrative and communication shortcomings amplify the impact of other issues (for example, inadequate rehab or night disturbances) because families cannot reliably reach staff to resolve concerns.

Environment and operations (night disturbances and expectations): Night disturbances are called out explicitly and can have significant negative effects on resident sleep, safety, and rehabilitation progress. Combined with comments such as "not what I was expecting," these reports point to mismatched expectations about the facility environment and operational routines. The specific source of night disturbances is not detailed in the reviews, but the pattern suggests either noise control, staffing levels, or scheduling/shift issues that should be examined.

Notable patterns and consistency: The reviews present a split pattern — some reviewers convey trust and satisfaction (friendly staff, experienced nurses, and perceived good care), while others report administrative failures and lapses in treatment and rehabilitation. This inconsistency is the dominant theme: strengths exist in clinical continuity and some staff members' attitudes, but operational problems (communication, front desk access, night noise, and rehab duration) detract from the overall experience and create risk for dissatisfied residents or families.

Implications and suggested focus areas: Based strictly on the issues reported, priority areas for improvement would be enhancing communication protocols and front-desk responsiveness, reviewing rehabilitation schedules and therapy time allocation to ensure adequate rehab, investigating and mitigating causes of night disturbances, and standardizing staff training and oversight to reduce variability in resident treatment. The positive mentions of friendly staff and long-tenured nurses are important assets that management can build on while addressing administrative and operational gaps.

Summary conclusion: In sum, Englewood Health Care Center appears to provide good care for some residents, supported by friendly and experienced nursing staff, but faces significant operational and consistency challenges. The most frequently mentioned concerns are poor communication and front desk accessibility, insufficient rehab time, night disturbances, and occasional poor staff treatment. Prospective residents and families should weigh the facility's strengths in clinical staffing and reported good care against these recurring administrative and environmental issues and consider asking targeted questions about communication processes, rehab schedules, and nighttime staffing/noise policies when evaluating the facility.

Englewood Health Care Center sits in Monroeville, AL and offers care for seniors who need different levels of support, and while there hasn't been much shared about its own story, you can see it's got a lot going on for its residents, whether they're there for long-term care, rehabilitation, or just daily support in a safe setting with 87 certified beds and an average of 73 residents settled in each day, making it a pretty active place. Folks there can get around-the-clock skilled nursing with a staff that puts in over five hours each day for every resident, which is more than the state average, and the nurse turnover rate stays lower than what you usually see in Alabama so there's a bit more consistency with caregivers.

You'll find private and semi-private rooms, common areas, and dining spaces set up for people to gather for meals and conversations, and there are indoor places for activities, devotional events, and socializing, plus offsite outings when possible, so no one gets too bored. There's a memory care unit designed for those with dementia or Alzheimer's, and they've also set up places like Crowne Place and The Meadows, which are part of their specific programs for different needs, and some services include hospice care, dentistry, nourishment care, pharmacy help, wound and pain management, and all the laundry gets taken care of too. Rehabilitation has its own dedicated rooms with a team of skilled therapists for physical, occupational, or speech therapy, whether someone's recovering from a surgery or a stroke, and people can get help managing medications, diabetes, incontinence needs, and infection control, all overseen by the Crowne Management group since 2009, tied in with Crowne Health Care and Crowne Operations, Inc.

Englewood gives options for assisted living, independent living for seniors who want a maintenance-free setup, and specialized memory care, and the staff provides personal care, extended care, and social services, so families are welcome and valued in the process. You see amenities like a grooming salon, nutritious meals made by chefs and meal planners, communal spaces, and a full slate of activities aimed to keep everybody as active as they want to be and feeling at home. Some inspection reports have found deficiencies, especially with infection control and resident protection, and there have been certain citations like F0600 and F0812, but the facility says it focuses on protecting residents from harm or neglect and has some care types aimed at preventing abuse and exploitation. Englewood is a licensed nursing home, certified for Medicare and Medicaid, and it accepts private insurance, HMOs, and long-term care insurance, so there are different ways to cover the costs. The center has held a CMS Five-Star rating for four years running, but even with good ratings, it's always smart for families to look at reports and understand what areas might need work.

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