Talladega Healthcare Center

    616 Chaffee St, Talladega, AL, 35160
    3.4 · 7 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Friendly staff but inconsistent, unsanitary

    I appreciate the friendly, helpful staff and the clean, safe, responsive environment. However, care is inconsistent: high CNA turnover and understaffing lead to privacy and dignity issues (shared rooms, a bedridden resident left in a hall) and sanitation problems - wheelchairs that smell of urine - so I have serious reservations despite the warm staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.43 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      3.2
    • Meals

      3.4
    • Amenities

      3.4
    • Value

      3.4

    Pros

    • Friendly staff
    • Helpful CNAs
    • Timely responses from staff
    • Safe environment
    • Reported high-quality/attentive care by some reviewers
    • Clean floors
    • Clean exterior appearance
    • Visible nursing station / staff presence

    Cons

    • Shared rooms
    • Privacy concerns
    • Dignity concerns (residents exposed or placed in public areas)
    • Bedridden resident placed in hall in outward-opening wheelchair
    • Understaffed at times
    • High CNA turnover
    • Unsanitary conditions
    • Wheelchairs smell like urine
    • Poor healthcare reported by some reviewers
    • Inconsistent quality of care

    Summary review

    Overall sentiment across the reviews is mixed, with clear strengths reported alongside serious and recurring concerns. Several reviewers praise the people who work at Talladega Healthcare Center — staff are described as friendly, helpful, and responsive, and some reviewers characterize the facility as providing excellent or even the "best" nursing-home care. At the same time, other reviewers report poor health-care experiences and unhygienic conditions; these opposing viewpoints produce a polarized picture in which care quality appears inconsistent from one experience to another.

    Care quality: reviews indicate both ends of the spectrum. On the positive side, multiple reviewers singled out timely responses from staff and attentive CNAs, with some calling the clinical care "awesome." Conversely, other reviewers explicitly described poor healthcare and unsanitary conditions. The coexistence of very positive and very negative reports suggests variability in care delivery — some residents receive strong, responsive attention while others experience lapses in basic care and cleanliness.

    Staff: staff interactions are one of the most frequently cited themes. Many reviewers emphasize friendly, helpful CNAs and generally positive staff behavior, and the presence of a nurse's station is noted (implying visible staff availability). However, staffing issues are also prominent: reviewers report being understaffed at times and note high CNA turnover. Those operational problems are likely contributors to the inconsistencies in care and in hygiene standards reported by different reviewers. In short, while individual staff members appear compassionate and capable, systemic staffing instability undermines consistent service quality.

    Facilities and hygiene: feedback about the physical environment is mixed. Positive remarks include clean floors and a tidy outside appearance. At the same time, there are explicit and serious sanitation complaints: reviewers report unsanitary conditions generally and specifically that wheelchairs smell like urine. Such odor and cleanliness issues are significant because they affect resident dignity, infection control, and overall comfort. The contrast between a clean-looking exterior/floors and dirty, odorous equipment suggests inconsistent maintenance practices or lapses in cleaning protocols for certain items (for example, resident mobility devices).

    Privacy and dignity: one particularly alarming recurrent theme is concern for resident privacy and dignity. Reviews mention shared rooms, and at least one review describes a bedridden resident being placed in a hallway in an outward-opening wheelchair — an arrangement that raises both safety and dignity concerns. Several reviewers explicitly called out privacy and dignity as areas of worry, and those reports point to operational or policy problems (for example, how residents are moved, where they are staged, and whether private space is respected).

    Management and patterns: the combination of understaffing, high CNA turnover, inconsistent hygiene, and reports of both excellent and poor care suggests management and operational challenges. High turnover and understaffing commonly produce variability in training, continuity of care, and adherence to routines such as equipment cleaning. Presence of a nurse station and timely responses in some cases show that the facility has staff capacity at times; however, the negative reports imply that staffing levels and procedural consistency are not reliably maintained.

    Dining and activities: reviewers did not provide information about dining services or activities. There is insufficient data in the summaries to evaluate recreational programming, menus, meal quality, or how well the facility supports resident engagement and social needs.

    Conclusion: Talladega Healthcare Center demonstrates real strengths in staff attitude and, for some residents, attentive, timely care and a safe environment. However, there are recurring and serious concerns about hygiene (notably soiled or urine-smelling wheelchairs), privacy and dignity (shared rooms and residents placed in hallways), understaffing, and high CNA turnover. These issues appear to contribute to inconsistent experiences among residents and families. Prospective residents and families should weigh the reported positive interpersonal care against the sanitation and privacy/dignity concerns, and when possible should ask facility management about staffing ratios, turnover, cleaning protocols for equipment, policies on resident placement and privacy, and examples of how the facility addresses and prevents the kinds of dignity/hygiene lapses described by reviewers.

    Location

    Map showing location of Talladega Healthcare Center

    About Talladega Healthcare Center

    Talladega Healthcare Center sits in Talladega, Alabama, and has 234 beds and a modern building with many options for people who need more help as they age, so you can find studio, one-bedroom, semi-private, and two-bedroom rooms, and the whole place is wheelchair accessible with restrooms on site, plus you can pay with credit cards and other ways like private pay, social security, veteran's benefits, and insurance. Staff are always around, 24 hours a day, and you'll see physicians on site seven days a week, and the nurses know what to do in emergencies, so families can visit any time, day or night. You'll notice they help with everyday things like bathing, dressing, eating, and medicine, and the team assists with more specialized needs too, so folks with diabetes get help checking insulin, there's tracheostomy beds for those who need them, and care like wound vac treatment and memory support for Alzheimer's or dementia. The building includes a 29-bed rehabilitation unit and a 49-bed Alzheimer's/dementia unit, so there's room for both short-term and long-term care, and you'll see plenty of different therapies happening with physical, occupational, speech, and even virtual therapy programs for days when people can't be right there in person.

    People who stay here get one-on-one rehab up to six or seven days a week, sometimes for three hours a day, and the therapies cover a lot: cardiac rehab, stroke rehab, orthopedic rehab, pulmonary care, pain management, neuromuscular therapy, wound care, and total parenteral nutrition, and there's also special programs for COVID recovery, dialysis, bariatric needs, cancer, worker's compensation, and vocational training for people who need to get back to work. The staff supports folks who are frail or need help moving from bed to wheelchair, plus they keep up with counseling and nutrition for those who need extra mental or dietary help, and they offer non-ambulatory care, Alzheimer's and memory-focused services, and keep an eye on wound healing with their special program. People can stay just for short-term healing after a hospital trip or settle in for longer-term care, depending on what's needed.

    Inside the center, folks can eat meals made for health needs, join activities to be social or healthy, visit indoor common spaces, or join offsite trips and devotional gatherings. The place has safety features, security, and ways to help residents get ready to go home again if they improve, and there's family support too, with a setup that helps both the person staying and their caregivers. Fees depend on the services, with community, respite, buy-in, and other care fees, and the amenities include tours, help with transitioning home, and special services like hospice and respite care when families need a break. With all these programs, Talladega Healthcare Center can take care of people with about any medical need, keeping the focus on dignity, comfort, and helping every resident regain as much independence as they can.

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