Encanto Palms Assisted Living sits in a quiet Phoenix neighborhood and offers care for seniors who need support in daily life, with special focus on safety and comfort. The facility splits into three units-Mirage, Sahara, and Oasis-each meant for different needs, so if someone deals with memory loss, mental health, or needs support with behaviors like wandering or pacing, staff will know where they'll fit best. The Oasis unit is for residents who don't tend to leave without telling anyone or elope but do need extra help with behavior support, while the Sahara and Mirage units have a secure environment and extra care for those with psychiatric or dementia diagnoses.
Certified care professionals and licensed nurses give personalized help day and night. There are psychiatric and medical providers who visit weekly to check on residents and help make care decisions. The staff has special training to deal with challenging behaviors in a patient and safe way. There's a Behavioral Health Clinical Director who helps come up with care plans fitted to each person, making sure support is right for whoever lives there.
Residents can choose from studio or semi-private rooms, and a few pets may be allowed, depending on the type. The dining service gives out chef-prepared meals with nutrition in mind, and menus vary to suit different needs. Residents will find upgraded amenities you'll expect for senior living, like arts and crafts, TV rooms, wide outdoor spaces, and group activities throughout the week, including Bible study, book and chess clubs, music, veterans programs, outings, bingo, and more. There's always a list of clubs and chances for one-on-one time with the activity team, along with a resident council that helps plan what goes on.
The management team oversees daily operations, making sure health and state rules are met. There's always help for families who want to learn about insurance, like United Health or Mercy Care, and support is there for new admissions every day of the week. Offsite outings and live performances round out the options. Therapy services on site include physical, occupational, and speech therapy. Residents get help with bathing, dressing, and medications as needed, whether it's regular assisted living or memory care.
Encanto Palms keeps a minimum caregiver-to-senior ratio and passes state inspections. Programs aim to help everyone keep their best quality of life, while respecting each resident's choices. There's a simple, home-like feel, with a friendly community and staff who take pride in gentle, professional care, especially for those with mild or moderate mental health needs who don't fit well in other places. Residents and families can look up reviews and see community photos, and there's a system in place where people rate and comment on the care and amenities. The Seniorly Community Score, based on reviews, safety, and neighborhood, gives a sense of the experience others have had, with an average score of 7.7. The community welcomes people looking for assisted living or a behavioral health assisted living facility, including memory care for Alzheimer's and dementia, all on one campus.
