My dad moved in and adjusted well - the facility is immaculately clean with well-kept, landscaped grounds and a peaceful garden. The owners and staff are friendly, knowledgeable, always smiling and responsive, and the homelike common areas, dining room, activities and spacious apartment-style rooms give real peace of mind. I'd recommend this place for professional, attentive care and a comfortable atmosphere.
Loved one of resident
Aug 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
2.73·(15)
Overall rating
5
4
3
2
1
Care
2.3
Staff
2.5
Meals
1.0
Amenities
3.3
Value
1.5
Pros
Well-maintained landscaped grounds
Garden/retreat area
Homelike common areas
Apartment-style layouts with multiple bedrooms
Spacious private rooms
Comfortable, home-like atmosphere
Knowledgeable, experienced caregivers
Friendly and welcoming staff interactions
Engaging social activities (cards, music, coffee)
Common lounge with TV and seating
Acceptance of Arizona Long Term Care subsidy
Responsive ownership in some cases
Cons
Sanitation and incontinence-care concerns in rooms and common areas
Inconsistent staffing levels and insufficient incident coverage
Gaps in clinical-incident response and family communication
Delays and inconsistencies in medication administration
Variable food quality and dining-service reliability
Inconsistent activities programming and engagement
Variable staff professionalism and conduct
Restrictive visitation practices and limited family access
Deferred maintenance and outdated facility areas
High fees relative to facility condition and amenities
Allegations of financial misconduct and licensing irregularities
Summary of reviews
Reviews of The Park at 7th Avenue present a mixed but distinct pattern: the property and its atmosphere receive consistent praise, while operational and management issues raise concerns about day-to-day care reliability. The campus is repeatedly described as pleasant and homelike, with well-kept landscaping, a garden retreat, apartment-style floor plans, and roomy private suites. Several accounts emphasize a comfortable common area with seating and television, social interaction among residents, and an overall environment that can provide a sense of peace for families when staffing and operations are functioning well.
Care and staffing impressions diverge. Many families describe compassionate, experienced caregivers and staff who are friendly and responsive; some report that residents adjusted well and that the facility delivered excellent day-to-day support. Conversely, other reviewers identify operational shortcomings: inconsistent staffing levels, delayed responses during incidents, and concerns about medication administration timing and documentation. These operational gaps translate into uneven experiences of safety and timeliness of basic care for residents.
Dining, activities, and social programming also show variability. Positive comments note regular social opportunities such as cards, music, and coffee gatherings and an active dining room. However, several reviews describe inconsistent food quality and interruptions to dining service, and a subset of families reported limited or irregular activity offerings. The result is a programmatic profile that can be engaging for some residents but inconsistent for others depending on staffing and management attention.
Facility condition is another mixed area. The grounds and exterior areas are well regarded, and many reviewers appreciate the homelike décor. At the same time, multiple accounts point to deferred maintenance and areas that would benefit from remodeling or deeper cleaning attention. Those infrastructure deficits, combined with sanitation and incontinence-care concerns noted by some families, suggest targeted environmental and operational improvements could materially affect resident experience.
Management and administration emerge as a frequently cited locus of concern. Reviews indicate uneven responsiveness to family complaints and requests; some families praise owners who were responsive, while others describe poor communication, restrictive visitation practices, and dissatisfaction with complaint resolution. There are also serious concerns raised about billing, licensing history, and allegations of financial misconduct; these are significant enough that prospective residents and families should verify regulatory status and financial practices directly with state licensing authorities and the provider.
In summary, The Park at 7th Avenue appears to offer genuine strengths—landscaping, apartment-style rooms, a homelike atmosphere, and caregivers who can be attentive and experienced—but also shows operational inconsistency in staffing, clinical incident response, medication practices, dining, and facility maintenance. Families considering the community should weigh the positive physical environment and subsidy acceptance against the documented operational risks, confirm current licensing and inspection records, tour multiple times (including meal times and activity periods), and ask specific questions about staffing ratios, medication procedures, visitation policies, and remediation plans for cleanliness and maintenance issues. With targeted management attention and renovation, the property has potential to resolve many of the concerns described and better align fee levels with delivered services.
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Location
The Park at 7th Avenue Assisted Living Center is located at 10234 N 7th Ave., Phoenix, AZ, 85021.
About The Park at 7th Avenue Assisted Living Center
The Park At 7th Avenue Assisted Living Center sits in Phoenix, Arizona, on a peaceful property right by a park, so residents can enjoy fresh air, mountain views, and walks outdoors on landscaped grounds. This community offers assisted living services along with personal care like help with bathing, dressing, transfers, and medication management, with a team of staff who look out for residents' comfort and health. Folks living here get one or two professionally prepared meals each day in a restaurant-style dining room, and there are options for special diets, such as meals for diabetes or allergies. The facility allows pets, has non-smoking policies indoors, and provides both housekeeping and laundry services, so things stay tidy without much fuss, and there's always support for daily needs.
Residents can join in with a range of activities, clubs, and social events, including movie nights, music programs, arts and crafts, and more, with calendars posted for community-sponsored happenings and regularly scheduled programs. There's a fitness room, a game room, a library, and both indoor and outdoor common areas like gardens and walking paths, making it easy for folks to find something they enjoy. Transportation is provided for appointments and errands, which is handy since area hospitals are close by. Rooms come furnished and include private bathrooms, kitchenettes, cable TV, Wi-Fi, air conditioning, and telephones, so everyone has what they need for comfort and privacy, and there's help available with non-ambulatory care and transfers.
The staff can provide 12 to 16 hours of nursing care per day, plus a 24-hour call system and supervision, giving families some peace of mind. The center also offers hospice care, respite stays for short-term support, and memory care options when needed. Community devotional services take place offsite for those who wish to attend. The Park At 7th Avenue Assisted Living Center, sometimes also known as Desert Palm at the Park, has a minimum age requirement for residents, and welcomes visitors anytime, focusing on safety, independence, and a home-like setting that listens to each person's needs. The facility is managed by Caring Senior Transitions, LLC, with support services for families, and is licensed under AL10766C. Public records or reviews weren't listed, but the variety of amenities and focus on both social and physical well-being make this place a steady and comfortable option for seniors wanting a little bit of help while staying active and social.
People often ask...
The Park at 7th Avenue Assisted Living Center offers competitive pricing, with rates starting at a cost of $3,785 per month.
The Park at 7th Avenue Assisted Living Center offers assisted living.
There are 1 photos of The Park at 7th Avenue Assisted Living Center on Mirador.
The full address for this community is 10234 N 7th Ave., Phoenix, AZ 85021.
No, The Park at 7th Avenue Assisted Living Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.
Identified deficiencies showed missing documented frequency of transferring and medication administration in service plans for two residents, and lack of documented evidence that caregivers recorded services provided in a resident's medical record.
R9-10-808.A.3.cR9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services bei
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
12 Feb 2026Complaint
12 Feb 2026Complaint
Found multiple deficiencies related to staffing documentation, care plans, medication administration, call systems, and storage of waste and hazardous materials. These issues affected residents' health and safety.
R9-10-806.A.7R9-10-806.A.7. Personnel A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
R9-10-808.A.3.cR9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services bei
R9-10-808.C.1.aR9-10-808.C.1.a. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident’s service plan;
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
R9-10-811.C.13.cR9-10-811.C.13.c. Medical Records C. A manager shall ensure that a resident’s medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: c. The name and signature of the i
R9-10-814.ER9-10-814.E. Personal Care Services E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available and accessible in a bedroom or residential unit being used by a resident receiving personal care services.
R9-10-815.E.1-2R9-10-815.E.1-2. Directed Care Services E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has im
R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
R9-10-816.A.5R9-10-816.A.5. Memory Care Services A. If an assisted living facility is authorized to provide directed care services, a manager shall ensure that: 5. In an assisted living facility where residents are housed in two or more detached buildings, or if a building has distinct and segregated areas, a de
R9-10-817.B.3.bR9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
R9-10-820.A.3.a-bR9-10-820.A.3.a-b. Environmental Standards A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and b. Removed from the premises at least once a week;
R9-10-820.A.10R9-10-820.A.10. Environmental Standards A. A manager shall ensure that: 10. Oxygen containers are secured in an upright position;
R9-10-820.A.11R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
20 Nov 2025Complaint
20 Nov 2025Complaint
Identified numerous deficiencies across training, infection control, staff credentials, resident rights posting, documentation, and safety systems, indicating non-compliance with the provider agreement.
A.R.S. § 36-420.01.AA.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial train
R9-10-113.A.2.a-fR9-10-113.A.2.a-f. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and i
R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
R9-10-803.D.1R9-10-803.D.1. Administration D. A manager shall ensure that the following are conspicuously posted: 1. A list of resident rights;
R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and proce
R9-10-806.A.7R9-10-806.A.7. Personnel A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
R9-10-806.A.9R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
R9-10-806.C.1.a-cR9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual’s name, date of birth, and contact telephone number; b. The individual’s starting date of employment or volunteer service and, if applicable, the ending date;
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-811.A.5R9-10-811.A.5. Medical Records A. A manager shall ensure that: 5. A resident’s medical record is protected from loss, damage, or unauthorized use.
R9-10-814.ER9-10-814.E. Personal Care Services E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available and accessible in a bedroom or residential unit being used by a resident receiving personal care services.
R9-10-815.E.1-2R9-10-815.E.1-2. Directed Care Services E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has im
R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
R9-10-816.A.5R9-10-816.A.5. Memory Care Services A. If an assisted living facility is authorized to provide directed care services, a manager shall ensure that: 5. In an assisted living facility where residents are housed in two or more detached buildings, or if a building has distinct and segregated areas, a de
R9-10-817.B.3.bR9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-817.B.3.cR9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.
R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
R9-10-820.A.1.bR9-10-820.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
R9-10-820.A.3.a-bR9-10-820.A.3.a-b. Environmental Standards A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and b. Removed from the premises at least once a week;
R9-10-820.A.4R9-10-820.A.4. Environmental Standards A. A manager shall ensure that: 4. Heating and cooling systems maintain the assisted living facility at a temperature between 70° F and 84° F at all times, unless individually controlled by a resident;
R9-10-820.A.11R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
10 Jul 2025Complaint
10 Jul 2025Complaint
Found multiple deficiencies affecting resident safety, dignity, and care documentation. These included missing CPR/First Aid certification for a staff member, lack of alert mechanisms in patient rooms, unsecured medications, and various safety and rights concerns.
R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-815.E.1-2R9-10-815.E.1-2. Directed Care Services E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has im
R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
R9-10-820.A.1.bR9-10-820.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
R9-10-821.D.3R9-10-821.D.3. Physical Plant Standards D. A manager shall ensure that: 3. Except as provided in subsection (E), no more than two individuals reside in a residential unit or bedroom;
R9-10-821.D.7.fR9-10-821.D.7.f. Physical Plant Standards D. A manager shall ensure that: 7. If not furnished by a resident, each sleeping area has: f. Adjustable window covers that provide resident privacy.
08 Jul 2025Complaint
08 Jul 2025Complaint
Identified a deficiency in providing a safe means of egress for residents; several outside door alerts were turned off, allowing potential unmonitored exit by residents.
R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
01 Jul 2025Complaint
01 Jul 2025Complaint
Found no deficiencies.
06 May 2025Complaint
06 May 2025Complaint
Found no deficiencies during the on-site compliance investigation of complaint 00127886.
01 Apr 2025Complaint
01 Apr 2025Complaint
Found no deficiencies.
18 Mar 2025Complaint
18 Mar 2025Complaint
Found no deficiencies.
04 Feb 2025Complaint
04 Feb 2025Complaint
Found no deficiencies.
19 Dec 2024Complaint
19 Dec 2024Complaint
Found no deficiencies.
28 Oct 2024Complaint
28 Oct 2024Complaint
Found multiple deficiencies across emergency response, training, credentialing, quality management, supervision, scheduling, medication documentation/storage, and incident reporting.
A.R.S. § 36-420.B.136-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 1. Shall initiate cardiopulmonary resuscitation in accordance with its certification training for cardiopulmonary resuscitation before the arrival of emergency med
A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
R9-10-803.A.9A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
R9-10-804.2.a-bA manager shall ensure that: 2. A documented report is submitted to the governing authority that includes: a. An identification of each concern about the delivery of services related to resident care, and b. Any change made or action taken as a result of the identification of a concern about the del
R9-10-806.A.2.bA. A manager shall ensure that: 2. An assistant caregiver: b. Interacts with residents under the supervision of a manager or caregiver;
R9-10-806.A.7A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
R9-10-816.B.3.cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
R9-10-818.D.2.dD. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: d. The actions taken by the caregiver or assistant caregiver;
12 Aug 2024Complaint
12 Aug 2024Complaint
Identified five deficiencies cited under state statutes and administrative rules.
A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
R9-10-803.J.3.a-cJ. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 3. Document: a. Th
R9-10-806.A.1.b.iA. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-819.A.1.aA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
15 Jul 2024Complaint
15 Jul 2024Complaint
Identified several deficiencies involving resident dignity, record authentication, medication administration, and temperature control. Observed high room temperatures, unauthenticated service documentation, medications not administered per orders, and locked climate controls.
R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-811.A.2.bA. A manager shall ensure that: 2. An entry in a resident's medical record is: b. Dated, legible, and authenticated; and
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-819.A.4A. A manager shall ensure that: 4. Heating and cooling systems maintain the assisted living facility at a temperature between 70° F and 84° F at all times, unless individually controlled by a resident;
14 May 2024Complaint
14 May 2024Complaint
Identified multiple deficiencies, including no staff fall-prevention and fall-recovery training, incomplete abuse reporting documentation, missing caregiver training documentation, lack of exit alarms, and unclean premises.
A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
R9-10-803.J.3.a-cJ. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 3. Document: a. Th
R9-10-806.A.1.b.iA. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-819.A.1.aA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
27 Feb 2024Complaint
27 Feb 2024Complaint
Identified multiple deficiencies in staff training, qualifications, documentation, safety controls, and emergency planning that could affect resident health and safety. These issues relate to training, policies, documentation, egress monitoring, disaster and fire planning, and hazardous materials storage.
A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
R9-10-803.C.1.aC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and vol
R9-10-804.3A manager shall ensure that: 3. The report required in subsection (2) and the supporting documentation for the report are maintained for at least 12 months after the date the report is submitted to the governing authority.
R9-10-806.A.9A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-818.A.2A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
R9-10-818.E.3E. A manager of an assisted living center shall ensure that: 3. A fire inspection is conducted by a local fire department or the State Fire Marshal before licensing and according to the time-frame established by the local fire department or the State Fire Marshal;
R9-10-819.A.12A. A manager shall ensure that: 12. Combustible or flammable liquids and hazardous materials stored by the assisted living facility are stored in the original labeled containers or safety containers in a locked area inaccessible to residents;
02 Nov 2023Complaint
02 Nov 2023Complaint
Found that two residents did not receive medications in accordance with orders, with no documentation for a scheduled dose.
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
20 Jul 2023Complaint
20 Jul 2023Complaint
Investigated complaints and found no deficiencies.
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