A Paradise for Parents

    18175 W Banff Ln, Surprise, AZ 85388
    • Assisted Living

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    Reviews

    4.94·(142)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      4.7
    • Amenities

      4.7
    • Value

      3.6

    Pros

    • Compassionate, patient staff who provide individualized attention
    • Small, family-style residential setting
    • Clean, orderly, welcoming homes and outdoor spaces
    • Nutritious meals, often described as fresh or home-cooked
    • Regular activities, exercise, outings, celebrations, and family events
    • Responsive communication with families and healthcare providers
    • Attentive support for memory-care needs
    • Owner and managers who are visible and involved
    • Personalized routines and attention to resident dignity
    • Positive social engagement and a warm community atmosphere

    Cons

    • Reported concerns about antipsychotic medication decision-making
    • Reported limits in formal rehabilitation and recovery-oriented support
    • Reported inconsistency in adherence to house rules
    • Room-size value concerns
    • Reported preference for more frequent home-cooked meals

    Summary of reviews

    The reviews are predominantly positive about A Paradise for Parents and affiliated homes, particularly describing a smaller, home-like setting with attentive, individualized care. Families and visiting healthcare professionals commonly report that residents appear clean, comfortable, engaged, and treated with dignity. Several families describe residents becoming more active or doing better after moving in, though these are individual experiences and outcomes will depend on a resident’s needs and circumstances. Positive comments also cover support for people with memory-care needs and communication with families and outside care teams.

    Staff are frequently characterized as compassionate, patient, knowledgeable, and closely familiar with residents’ preferences and routines. Families value the involvement of the owner and house managers, regular updates, and responsiveness to questions or changes in care. Visiting clinicians also describe communication with staff as effective. A smaller group-home format and a sense of community among residents, staff, and families are recurring strengths.

    Dining is often praised for being nutritious, appealing, and prepared in a home-style manner; reviewers mention fresh food, balanced menus, and meals residents enjoy. One reviewer would have liked home-cooked meals more often, so meal preparation style may vary or may not match every family’s expectations. Activities are another consistent strength, including exercise, games, outings, volunteers, live entertainment, and holiday or birthday gatherings. Reviews describe efforts to encourage social connection and participation, while one family’s choice of a less active setting illustrates that the activity level may not suit every resident’s pace.

    Reviewers commonly describe the homes as clean, orderly, and welcoming, with comfortable shared areas and, in some locations, outdoor space for residents. The owner and managers are often praised for being involved and for promoting a family-oriented environment. Experiences in the collection refer to Banff Lane and other homes in the broader group, so specific amenities, staffing, and care arrangements may differ by location; prospective families should confirm details for the particular home.

    A few critical comments identify potential fit and operational questions. One family questioned whether the care model offered enough formal training and restorative support for their needs, and another raised concern about medication decision-making involving antipsychotics. Other isolated feedback mentions house-rule consistency, room size relative to price, and a preference for more home-cooked meals. These concerns contrast with the much more frequent positive descriptions of care and communication, but are useful topics to discuss directly during a tour, including staff qualifications, medication review and consent processes, rehabilitation services, room dimensions, pricing, and daily menus.

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    Location

    A Paradise for Parents is located at 18175 W Banff Ln, Surprise, AZ, 85388.

    About A Paradise for Parents

    A Paradise for Parents Assisted Living and Memory Care is a small, privately-owned care home with locations in Surprise, Goodyear, and Mesa, Arizona. Each house holds up to 10 residents and sits in a quiet residential neighborhood near Phoenix, giving a home-like setting with private and semi-private rooms where every senior gets personal attention. There's always a high caregiver-to-resident ratio, sometimes as low as one staff member for every three residents, and the team stays consistent, so everyone knows who's taking care of them. The homes have private and shared bedrooms, walk-in showers, and indoor and outdoor common areas where residents can relax, socialize, and see the desert landscape.

    Assisted living services help with daily needs like bathing, dressing, and medication, but staff always encourage independence when possible. Memory care focuses on individualized plans for people with Alzheimer's and dementia, using science-based programs like the Bredesen and Enhance Protocols. They include memory-friendly diets, supplements chosen after blood tests, and activities to keep minds and bodies active. There's hyperbaric oxygen therapy, red light therapy, and even a sauna, which staff and families hope will help keep brains and bodies healthier for longer. All residents eat home-cooked meals made from scratch, with the cooks learning from nutritionists, often using local and even homegrown produce.

    You'll see exercise sessions with a dedicated personal trainer several times a week, group workouts in both the house and backyard, organized neighborhood walks, and field trips that take residents out to places like the movie theater, Lake Pleasant for boating, air shows, restaurants, baseball games, the State Fair, and the zoo. The community calendar is always full, with daily activities, visits from musicians, karaoke, and games to keep everyone engaged, plus outings and events where family members are welcome to join in. Pets are allowed, and the homes are handicap accessible, with Wi-Fi available. There's an open-door policy for visits any time, so loved ones are free to come and go as they please.

    A Paradise for Parents covers everything from healthy meals and laundry to medication management, with professional staff caring for residents as if they were family. There's a special focus on emotional and mental health, keeping people connected and active. The homes are decorated for comfort and feature landscaped yards for outdoor activities, and residents enjoy both peace and a sense of belonging. The manager, Laura, is hands-on and takes a real interest in each senior's well-being. The care model aims to help people get healthier through good food, exercise, and social engagement, with some even needing fewer services over time. Monthly rates include personal training and exercise programs, and residents pay a $500 entry fee. There's respite care for short-term stays. Reviews mention friendly, joyful staff and a family feel throughout the homes, and some locations have won awards for meals, activities, and overall care. The homes are licensed, recognized for compassionate care, and have a reputation for treating residents with respect, encouraging active and fulfilling days while always making safety, health, and comfort a priority. Tours are available for families who want to see the homes and experience the community firsthand.

    People often ask...

    A Paradise for Parents offers assisted living and board and care.

    There are 16 photos of A Paradise for Parents on Mirador.

    The full address for this community is 18175 W Banff Ln, Surprise, AZ 85388.

    No, A Paradise for Parents does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo4W9AAJ
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity10 residents
    LicenseeA PARENT'S PARADISE AND CARE LLC
    EffectiveJuly 14th, 2016
    ExpiresJune 30th, 2027
    View the official license record

    Inspection Reports

    3

    Reports

    10

    Citations

    2

    Complaints

    3

    Years

    07 Jul 2026Complaint
    Identified multiple deficiencies related to elopement notification, pre-admission documentation, resident egress monitoring, and exit orientation.
    • R9-10-803.K.3R9-10-803.K.3. Administration K. A manager shall provide written notification to the Department of a resident’s: Elopement, within 24 hours of the elopement being discovered.
    • R9-10-807.B.1.a-bR9-10-807.B.1.a-b. Residency and Residency Agreements B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individ
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
    • R9-10-819.B.1-2R9-10-819.B.1-2. Emergency and Safety Standards B. A manager shall ensure that: 1. A resident receives orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after the resident’s acceptance by the assisted livi
    03 Apr 2025Complaint
    Found deficiencies in TB infection control training, verification against the adult protective services registry, restraint practices, and monitoring of resident egress. These included missing annual TB recognition training, no APS registry verification for several employees, a resident restrained with furniture, and a non-working alarm on a patio door.
    • R9-10-113.A.1-2R9-10-113.A.1-2. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and imp
    • R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
    • R9-10-810.B.2.iR9-10-810.B.2.i. Resident Rights B. A manager shall ensure that: 2. A resident is not subjected to: i. Restraint;
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased p
    21 Jul 2023Inspection
    Identified that medications and toxic materials were stored unlocked in a garage and backyard areas, with caregivers not actively securing access.
    • R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of A Paradise for Parents. The information above has not been verified or approved by the owner or operator. For exact information, please contact A Paradise for Parents directly. There is no cost for this service. We are compensated by the community you select.

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