All Care Assisted Living Home & Memory Care

    18224 N 168th Ave, Surprise, AZ 85374
    • Assisted Living
    • Memory Care

    Responsive, clean, family-style care home

    I placed my mom here and have been very pleased - the owner Chip and caregivers like Lilly and Cookie are responsive, kind, and provided a seamless transition with personalized medical care. The home is spotless, well-run, feels like family, offers home-cooked meals, FaceTime updates and real peace of mind; I highly recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.82·(39)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.2
    • Amenities

      4.7
    • Value

      4.3

    Pros

    • Compassionate, attentive caregivers
    • Owner/management personally involved and responsive
    • Personalized, individualized care plans
    • Private rooms with en-suite bathrooms
    • Clean, well‑maintained interior and grounds
    • Home-cooked meals with dietary accommodations
    • Regular family communication with photos and FaceTime
    • Small, family‑style home atmosphere
    • On-site nurse/doctor visits and medical support
    • Transportation, laundry, and housekeeping services
    • Supportive end‑of‑life and hospice coordination
    • Accessible outdoor space and common areas

    Cons

    • Inconsistent staff training and clinical‑safety practices
    • Sanitation and hygiene concerns
    • Inconsistent nutrition quality and oversight
    • Limited organized activities and social programming
    • Variable staffing levels affecting individualized attention
    • Financial access limitations (no ALTCS participation; cost increases with acuity)
    • Small resident census raising programming and operational sustainability concerns

    Summary of reviews

    Across the reviews, All Care Assisted Living Home & Memory Care is most consistently praised for its person‑centered caregiving and family‑home atmosphere. Families emphasize compassionate, attentive staff who take time to know residents, frequent communication with relatives (including photos and FaceTime), and an owner/management presence that is responsive and involved during transitions. Several reviews note individualized care plans and consistent support during delicate or end‑of‑life situations, which families found reassuring.

    Staff performance and caregiver attitude are among the facility's strongest attributes. Caregivers are described as cheerful, motivating, and respectful; names such as Lilly and Cookie and the owner were frequently singled out for positive attention. The facility facilitates on‑site nursing and physician visits, assists with medical needs, and is viewed by many as providing relief and dignity for families. Families repeatedly describe a clean, well‑maintained environment with private rooms, en‑suite bathrooms, and accessible outdoor areas that contribute to a comfortable, home‑like setting.

    Dining and ancillary services receive generally favorable comments. Reviewers commonly cite home‑cooked meals, fresh fruit, and accommodations for dietary needs; transportation, laundry, and housekeeping services are available and well‑regarded by many families. At the same time, there are notes of inconsistent meal quality and nutritional oversight from some reviewers, which suggests variability in culinary or diet management that prospective families may wish to clarify.

    There are recurring operational concerns that merit attention. A subset of reviews raised serious issues about clinical protocols, staff training, and sanitation following an adverse incident; these critiques point to potential gaps in emergency response, transfer safety, and hygiene practices. Staffing variability also appears to influence how consistently residents receive one‑to‑one attention — a few reviews described times when individualized care was less available. Activity programming is generally modest; while a family‑style environment supports informal engagement, organized activities have at times been limited (notably during infectious‑disease restrictions) and may be constrained further by a small resident census.

    Financial and capacity considerations are also notable. The facility does not accept ALTCS, and reviewers mention price increases as resident acuity grows, which may create financial barriers for some families. Additionally, a small resident population is both a feature and a risk: it supports personalized attention and a quiet home feel but has been cited as raising questions about long‑term operational sustainability and the breadth of on‑site programming.

    For prospective residents and families: the facility offers strong interpersonal care, hands‑on management, and many practical services in a homelike setting. Before committing, visitors should tour the home, observe staffing patterns, ask about staff training and emergency protocols, review sanitation and infection‑control practices, clarify activity schedules, and confirm financial policies including how fees change with increased care needs and whether public payment programs are accepted.

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    Location

    Map showing location of All Care Assisted Living Home & Memory Care

    All Care Assisted Living Home & Memory Care is located at 18224 N 168th Ave, Surprise, AZ, 85374.

    About All Care Assisted Living Home & Memory Care

    About Seniors Assisted Living Home offers a unique approach to senior care, designed to provide comfort, dignity, and a strong sense of belonging for every resident who joins their community. The home focuses on creating a warm and supportive living environment where each individual is celebrated as a cherished member of the About Seniors family. Residents are welcomed into a truly home-like setting, thoughtfully arranged to ensure everyone enjoys the highest quality of personalized care while feeling safe, valued, and respected.

    The commitment at About Seniors Assisted Living Home centers on honoring each person’s preferences and fostering their independence as much as possible. Careful attention is given to every detail—from daily routines to personalized care plans—ensuring that each individual receives the specific support needed to thrive. Residents are encouraged to make choices about their day-to-day lives, promoting a sense of autonomy and well-being that is fundamental to the philosophy of this home. Family members can take comfort in knowing their loved ones are part of a community where nurturing relationships and respect for individuality are top priorities.

    The environment at About Seniors Assisted Living Home has been carefully curated to evoke an inviting, “at-home” feeling, cultivating comfort in both shared spaces and private areas alike. The staff, forming an essential part of this extended family, strive to build genuine connections with each resident. Every effort is made to ensure that the atmosphere remains welcoming and familiar, so residents always feel secure and supported.

    With a holistic approach that goes beyond basic care, About Seniors Assisted Living Home stands out as a place where life continues to be lived to the fullest. Each day is an opportunity for meaningful engagement, personal growth, and enjoyment, all in a setting that truly feels like home.

    People often ask...

    All Care Assisted Living Home & Memory Care offers competitive pricing, with rates starting at a cost of $3,504 per month.

    All Care Assisted Living Home & Memory Care offers assisted living, memory care, and board and care.

    There are 25 photos of All Care Assisted Living Home & Memory Care on Mirador.

    The full address for this community is 18224 N 168th Ave, Surprise, AZ 85374.

    No, All Care Assisted Living Home & Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo548AAB
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity10 residents
    LicenseeALL CARE ASSISTED LIVING HOME, LLC
    EffectiveNovember 20th, 2015
    ExpiresOctober 31st, 2026
    View the official license record

    Inspection Reports

    3

    Reports

    4

    Citations

    1

    Complaints

    3

    Years

    15 Oct 2024Complaint
    Found multiple deficiencies involving emergency responder documentation, timely updates to service plans after changes, skin maintenance in personal care plans, and annual disaster plan reviews.
    • A.R.S. § 36-420.04.A.1-936-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document th
    • R9-10-808.A.4.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physic
    • R9-10-814.F.1F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 1. Skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections;
    • R9-10-818.A.2A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
    30 Nov 2023Change of Service
    Verified no deficiencies were found for the off-site amendment related to a name change.
    17 Jul 2023Inspection
    Found no deficiencies. The department will not conduct a compliance inspection for twenty-four months.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of All Care Assisted Living Home & Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact All Care Assisted Living Home & Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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