Pricing ranges from
    $3,284 – 3,940/month

    Desert Palms Adult Care Home

    13535 W Canyon Creek Dr, Surprise, AZ 85374
    • Assisted Living
    • Memory Care

    Caring attentive staff and homelike

    I moved my mom here after two other places and I'm very pleased. The staff are caring, attentive and professional - they truly spoil her and try their best to please. The home-like facility is extremely clean, family-friendly, and a great value with healthy homemade meals we all enjoy, good medical access (doctor, pharmacy, therapists) and hospice coordination. Nice large common areas, outdoor seating and accessible features like a roll-in shower and Hoyer lift make it comfortable and welcoming; I highly recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.75·(8)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • clean, well-maintained environment
    • home-like atmosphere
    • caring and attentive staff
    • homemade, healthy meals
    • good value and competitive pricing
    • accessible bathing and transfer equipment (roll-in shower, Hoyer lift)
    • medical and therapy access (doctor, pharmacy, therapists)
    • welcoming of families and visitor-friendly
    • comfortable large common area and outdoor seating
    • hospice care coordination available

    Cons

    • Limited structured social and activity programming
    • Limited and occasionally inconsistent staffing coverage
    • High resident room-time and limited communal dining engagement
    • Smaller facility scale that may limit program variety

    Summary of reviews

    Desert Palms Adult Care Home is consistently described as a clean, home-like setting with compassionate staff and good value. Reviewers emphasize attentive caregiving, an environment that feels relaxed rather than institutional, and practical accessibility features such as a roll-in shower and Hoyer lift. Families report that tenants are well cared for and that the facility is welcoming to visitors; there is also routine coordination with hospice and access to outside medical and therapy providers.

    Care quality is portrayed positively overall. Staff are characterized as caring, responsive, and friendly, with many families feeling their loved ones receive individualized attention. The facility’s size and style are repeatedly framed as residential rather than clinical, which contributes to a sense of being “spoiled” or treated like family. At the same time, several reviewers noted occasions of limited staff availability during shifts; this pattern suggests potential gaps in coverage that can affect responsiveness at times.

    Dining receives favorable comments: meals are described as homemade, healthy, and enjoyed by residents. That said, reviewers also note that many residents spend a lot of time in their rooms and often eat meals there rather than in communal dining, which appears related both to resident preferences and to the facility’s quieter pace. The kitchen and meal program are generally seen as strengths and part of the facility’s home-like character.

    Activity programming is modest. There are some organized events (including a resident entertainer) and outdoor seating and a large common area provide comfortable spaces for socializing, but the overall culture is described as laid back and not highly regimented. Prospective residents who want a lively calendar of structured activities may find the options limited; the environment will likely suit individuals who prefer a calmer routine.

    Facility management and physical plant are repeatedly praised for cleanliness and maintenance. Families appreciate easy access to medical services and therapists, and reviewers describe the environment as relaxed and family-oriented. The principal trade-offs evident across reviews are the small, less active scale of programming and occasional staffing constraints. Those considering Desert Palms should weigh the appeal of a clean, home-like setting and attentive caregivers against the facility’s quieter social atmosphere and inquire directly about current staffing levels and activity schedules to ensure they match the resident’s needs.

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    Location

    Map showing location of Desert Palms Adult Care Home

    Desert Palms Adult Care Home is located at 13535 W Canyon Creek Dr, Surprise, AZ, 85374.

    About Desert Palms Adult Care Home

    Desert Palms Adult Care Home is a senior living residence located in Surprise, Arizona, specializing in memory care and residential care home services. With a focus on providing a nurturing and secure environment, this community is designed to support seniors who need assistance with daily living activities and those requiring memory care. Residents at Desert Palms Adult Care Home enjoy thoughtfully prepared, nutritious meals planned by chefs and meal planners dedicated to creating a balanced diet rich in essential vitamins and minerals. The dining experience emphasizes the use of quality ingredients and aims to make every meal not only healthy but appetizing and enjoyable, offering residents a sense of anticipation for each dining occasion.

    The amenities at Desert Palms Adult Care Home support a lifestyle of comfort and engagement. The residence features comfortable private rooms, including one-bedroom options that provide a sense of privacy and personal space for each resident. In addition to well-appointed accommodations, residents benefit from an array of activities planned to enhance social, physical, and mental well-being. The atmosphere at Desert Palms Adult Care Home fosters interaction and engagement, with activities designed to stimulate both the body and mind, and to provide opportunities for emotional connection within the community.

    Staff at Desert Palms Adult Care Home are recognized for their friendly and caring approach, creating an environment that is joyful and welcoming. The team strives to ensure that every resident feels supported, respected, and valued, contributing to a vibrant and inclusive community culture. This positive atmosphere makes the care home a warm and inviting place to live, where both residents and visitors are made to feel at home.

    Desert Palms Adult Care Home is dedicated to offering individualized care tailored to each resident’s unique needs, ensuring safety and well-being while promoting as much independence as possible. The supportive residential setting allows seniors to receive specialized attention, particularly for those who benefit from memory care services. By focusing on every aspect of daily living—from nutrition and personal care to activities and companionship—Desert Palms Adult Care Home stands as a community committed to enhancing the quality of life for all who reside there.

    People often ask...

    Desert Palms Adult Care Home offers competitive pricing, with rates starting at a cost of $3,284 per month.

    Desert Palms Adult Care Home offers assisted living, memory care, and board and care.

    There are 25 photos of Desert Palms Adult Care Home on Mirador.

    The full address for this community is 13535 W Canyon Creek Dr, Surprise, AZ 85374.

    No, Desert Palms Adult Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo8cqAAB
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity6 residents
    LicenseeDESERT PALMS ADULT CARE HOME, LLC
    EffectiveMay 9th, 2024
    ExpiresMay 8th, 2027
    View the official license record

    Inspection Reports

    1

    Reports

    0

    Citations

    0

    Complaints

    2

    Years

    16 Apr 2024Initial
    Verified no deficiencies found during the off-site initial review for a change of ownership.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Desert Palms Adult Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Desert Palms Adult Care Home directly. There is no cost for this service. We are compensated by the community you select.

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