Arbor Oaks Healthcare & Rehab sits within a Continuing Care Retirement Community and provides both long-term care and short-term rehabilitation for elders, and the staff includes licensed nurses, therapists, and caregivers with over 100 years of combined experience, so residents get help with things like transfers, bathing, dressing, medication, and daily activities 24 hours a day. The facility offers a lot of daily activities-singing karaoke, painting, crafts, gardening, fishing, picnics, family nights, cooking classes, bingo, church services, spa days, exercise groups, trips to parks or movies, and sometimes live music-while the arts room, movie theater, library, game room, and fitness room give residents more ways to spend time with friends or just relax. Residents can enjoy outdoor common areas, gardens, walking paths, covered patio, and a private courtyard, and people can bring their pets if they have proof of vaccination.
Arbor Oaks has private and shared rooms, with private bathrooms, kitchenettes, cable TV, telephones, air conditioning, high-speed internet, and large community rooms with big televisions. The building has a modern design and includes safety features like emergency alert systems and a fire safety system. Daily housekeeping, laundry, and dry-cleaning services are available for every resident, and there's a beauty shop, hairdresser, spa days, concierge service, and move-in help. Chef-prepared meals offer restaurant-style dining, all-day dining options, and special diets, and staff provide help with all scheduling and appointments, including transportation and parking. Residents have access to on-site therapy services-speech, wound care, physical and occupational therapy, dentistry, podiatry, and eye care-and the therapy gym is open for use. Staff members personalize care plans to each person's health needs and goals, and arrange therapeutic recreation to support physical and mental well-being. The facility works with many insurance plans, including Medicaid, Medicare, United HealthCare, Humana, Blue Cross Blue Shield, Allwell, LTC insurance, private-pay, and help with Medicaid applications is available if needed.
The facility has 62 certified beds with around 63 residents daily, and care is provided by a multidisciplinary team, though its nurse staffing per resident is below the state average and nurse turnover is slightly above state average. Arbor Oaks is part of Southern Administrative Services and operates as a for-profit limited liability company. It's been inspected many times and received 24 deficiencies, including for infection control and safety from accident hazards, as well as issues serving food correctly and helping residents with daily activities. Despite these issues, Arbor Oaks is a community that tries to foster respect, compassion, and a sense of friendship among residents, and offers a wide range of services for those needing extra help as they age. A virtual tour is available for those who want to see the facility online before visiting in person.
