Overall sentiment across these reviews is strongly positive: most reviewers praise Ingleside Assisted Living Inc for excellent, compassionate care—particularly for residents with dementia or memory needs—and for providing an environment where residents appear to thrive. Multiple family members describe staff as caring, competent, and responsive; they report good communication, quick responses to requests, and appreciation for staff efforts to keep residents comfortable, independent, and engaged. Several reviewers explicitly highly recommend the facility and note that their loved ones are well looked after.
Staff and caregiving are the most frequently highlighted strengths. Many reviewers emphasize genuine warmth, friendliness, and professionalism among caregivers and nurses. Reported benefits include individualized attention that supports residents’ independence and well-being, especially for those with dementia. However, these positive impressions are tempered by a handful of isolated negative incidents: a few reviewers described rude or unprofessional behavior (e.g., rolling eyes, ignoring questions) or poor treatment of visitors. There is also at least one mention of the owner snapping at an employee, which left a negative impression. These issues appear to be exceptions rather than the dominant pattern but are notable because they involve interpersonal conduct and management behavior.
The physical facility and living environment receive consistent praise. Multiple reviewers describe the site as clean, well-kept, and odor-free, with a pleasant exterior and nice yard. The facility’s small size and mom-and-pop ownership translate into a less institutional, more home-like atmosphere, which many families prefer. Practical accommodations—such as single rooms with private bathrooms—are called out positively. That small, intimate scale is listed as a benefit for many (more personal attention, homelike feel), but it also contributes to limited capacity and availability; one reviewer explicitly noted there was no vacancy.
Dining and activities are other clear strengths. Reviewers frequently praise the food—several say it is the best among facilities they examined—and they note an active program of engagement: drives, outings to town and the beach, library access, in-home games, and other activities that keep residents busy and socially connected. These programs support quality of life and are often tied to family satisfaction with the facility.
Management and reputation: reviewers commonly describe the facility as supportive of families and reputable for helping families find appropriate care. Communication from staff is generally praised. The ‘‘mom-and-pop’’ ownership model contributes to the homelike environment and attentive care but is associated in one review with a negative interpersonal incident involving the owner. Overall, the dominant pattern is positive—excellent care, strong dementia expertise, clean and comfortable facilities, good food, and meaningful activities—while the main concerns are occasional lapses in staff professionalism or visitor interactions and limited availability due to the facility’s small size. Prospective families should weigh the overwhelmingly positive reports of care and engagement against the small number of interpersonal complaints and the possibility of limited openings.
