Pricing ranges from
    $3,780 – 5,928/month

    Brookdale Auburn

    11550 Education St, Auburn, CA 95602
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.95·(100)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      3.9
    • Value

      2.5

    Pros

    • Friendly, attentive caregiving staff
    • Engaging, varied activities and outings
    • Restaurant-style dining with chef-driven menu
    • Clean, bright, well-maintained facility
    • Attractive, newer building with abundant windows
    • Well-kept outdoor grounds and walkable areas
    • Studio and apartment layouts with private baths and views
    • Transportation services for events and appointments
    • Memory-care option and age-in-place services
    • Housekeeping and regular laundry services
    • Social and family-oriented programming (happy hour, holiday events)
    • Helpful move-in assistance and onboarding
    • Pet-friendly community
    • Personalized staff–resident relationships
    • Convenient location near medical services and hospital
    • Accessible common spaces (dining room, libraries)
    • Active dining and activities teams
    • Monthly family activities and coordinated excursions

    Cons

    • Chronic understaffing and elevated staff turnover
    • Weak family communication and administrative responsiveness
    • Inconsistent medication-administration controls
    • High cost with additional mandatory and optional fees
    • Variable sanitation and housekeeping consistency
    • Limited clinical nursing capacity for higher-acuity needs
    • Gaps in fall-risk and safety oversight
    • Inconsistent meal portioning and occasional quality variability
    • Inconsistent infection-control compliance
    • Allegations of billing and financial irregularities
    • Limited infrastructure resilience (elevator/backup power concerns)

    Summary of reviews

    Brookdale Auburn presents as a largely attractive, newer senior living community with many strengths in hospitality, programming, and environment. Across reviews there is a steady pattern of positive impressions about the facility’s appearance: bright common spaces, plentiful windows, fresh paint and carpet updates, well-maintained grounds, and an overall restaurant-like dining room. Many families and residents described a warm, social atmosphere driven by engaging activities teams, frequent themed events, live music, transportation for outings, and recurring family-oriented programming. The community offers a range of living options (studios and apartments), memory-care and age-in-place pathways, regular housekeeping and laundry, and pet-friendly policies — all of which support an active lifestyle for residents.

    Care and staffing impressions are mixed. Numerous comments praise caregiving staff as friendly, attentive, and relationship-oriented; staff who know residents by name, provide personal touches, and assist with transitions were highlighted as a major asset. At the same time, there is a recurring pattern of operational strain: understaffing, high turnover, and periods when staff availability or responsiveness was described as limited. Reviewers raised concerns about medication-administration consistency and about clinical coverage for residents with higher-acuity needs, suggesting the facility may be better suited to residents requiring assisted living-level services rather than intensive nursing care.

    Dining and activities are commonly cited strengths but with variability. Many reviewers praised the chef-driven menus, daily specials, and restaurant-style service; housekeeping and kitchen staff received positive mention for helpfulness. Yet some families experienced inconsistent meal portions, variable food quality, and limited menu options at times. The activities program is robust and diverse — exercise classes, arts and crafts, bingo, holiday celebrations, and excursions receive consistent positive note — and is an important component of resident quality of life at this community.

    Management, billing, and operational transparency are areas of notable concern in the reviews. Multiple accounts describe communication gaps between administration and families, delayed or unresolved billing issues, and instances of administrative unavailability. There are also allegations of billing irregularities and one-off operational failures (for example, promised amenities not delivered or rooms not fully prepared at move-in). Infection-control practices and adherence to masking were flagged in some accounts, indicating inconsistent policy enforcement. Reported infrastructure limitations — such as limited elevator availability and lack of backup power — suggest questions about emergency resilience and building operations that prospective families should review.

    Overall, Brookdale Auburn offers many desirable features for residents who prioritize social programming, attractive facilities, and chef-style dining. However, the community shows a pattern of operational inconsistencies that affect clinical oversight, communication, and cost transparency. Prospective residents and families would benefit from an in-person tour focused on current staffing ratios and clinical coverage, written clarification of included services and fees, a review of medication-administration and infection-control policies, and direct observation of mealtime and activity staffing to confirm the day-to-day experience aligns with expectations.

    Reviews written on Mirador

    We have no reviews to show about Brookdale Auburn.

    Help other families by writing a review about your experience with this community.

    Location

    Brookdale Auburn is located at 11550 Education St, Auburn, CA, 95602.

    About Brookdale Auburn

    Brookdale Auburn is a senior living community set up for people who want a place to call home as they get older, and it offers Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Continuing Care Retirement Community services, so there are different options based on what someone might need over time, and folks can move between levels of care if their needs change. Residents here can get help with things like bathing, dressing, medication management, and daily tasks, and trained staff are on duty 24 hours a day, 7 days a week, so someone's always there to help if there's an emergency or a health issue. Memory Care is available in the Clare Bridge program, which has activities meant to keep folks with Alzheimer's and other dementias as engaged and comfortable as possible, with a secured environment, a wander alert system that uses bracelets, and special care for different cognitive and physical needs; plus, there's also supervision and reminders for things like grooming, toileting, and meals, as well as assistance with transfers if someone needs extra help getting around, even with two-person assist or mechanical lifts. Skilled nursing is available as well as regular visits from healthcare professionals like nurses, podiatrists, therapists, and more, so residents have access to a range of help including diabetic care and incontinence support.

    All the basics like housekeeping, laundry and dry-cleaning, cooking, and grocery shopping are taken care of, and residents have the option for restaurant-style dining, anytime dining, and private dining rooms, with meals cooked by a professional chef, including special options for vegetarian, low-sodium, and low-sugar diets and 24/7 dining for those who want more flexibility, plus guest meals are welcome too. Brookdale Auburn offers complimentary transportation and parking for residents, and it sits near bus lines, making getting out to appointments or errands a little easier, but organized trips and outings are also part of the regular calendar, including social, educational, and entertainment programs that cover everything from Tai Chi, yoga, art, and gardening clubs, to trivia, Wii bowling, wine tasting, and holiday events like trick-or-treating. There are devotional services, including Catholic services and visits from chaplains, plus a library, community room with a fireplace, arts and crafts center, outside patio gardens, kitchen area, beauty salon and barber shop, TV lounge, movie room, free Wi-Fi, and resident-centered wellness programs that encourage people to stay connected and active.

    Respite care and hospice care are options, and the community's set up so that people can age in place without having to move somewhere else as their needs change. There's a focus on allowing pets, welcoming both cats and dogs, and staff provide pet care when needed, which is nice for pet lovers who want to keep their companions close, and outdoor smoking is allowed too in designated spaces. Resident rooms have different floor plans and pricing levels, with studio Memory Care rooms averaging about $7,325 per month and semi-private rooms around $5,525, and fees for various management levels, ranging from $500 for low care, $1,500 for medium care, and $4,200 for high care, plus community and respite fees.

    Brookdale Auburn is described as welcoming, with a cozy and home-like feel, and there are activity directors and a concierge to help keep everything on track. The staff gets training to support both everyday life and serious needs, and there's a 24-hour call system so every resident can get help right away. This place focuses on making sure people get individual attention, no matter if they're living independently, need a little help, or require specialized memory care, and there's lots of room for people to enjoy life their own way, with programs, services, and amenities set up to support both comfort and safety as people age.

    About Brookdale

    Brookdale Auburn is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Auburn offers competitive pricing, with rates starting at a cost of $3,780 per month.

    Brookdale Auburn offers assisted living and memory care.

    There are 35 photos of Brookdale Auburn on Mirador.

    The full address for this community is 11550 Education St, Auburn, CA 95602.

    No, Brookdale Auburn does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number317005468
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity110 residents
    LicenseeBERNADETTE CLARK HOME
    EffectiveJuly 31st, 2014
    View the official license record

    Inspection Reports

    32

    Reports

    7

    Type A Citations

    8

    Type B Citations

    20

    Complaints

    7

    Years

    04 Jun 2026Inspection
    Found no deficiencies. Observations indicated proper sanitation, secure medication storage, functioning safety systems, and adequate food supply.
    04 Jun 2026Complaint
    Investigated the complaint and found no deficiencies.
    06 Nov 2025Complaint
    Investigated allegations that staff inadequately supervised residents, did not meet incontinence care needs, and did not assist with showering; the allegations were unfounded.
    06 Jun 2025Inspection
    Observed a clean, well-maintained environment with engaged residents. Verified that no deficiencies were cited.
    18 Jun 2024Inspection
    Observed substantial compliance with regulations. Residents appeared active and well cared for in a clean, well-maintained environment.
    11 Oct 2023Inspection
    Found that emergency services were not called after a resident's fall, delaying urgent medical assessment when hospice was involved.
    • Type A87469(c)
    11 Oct 2023Complaint
    Investigated the allegation that staffing was insufficient to provide adequate care and supervision. Found the allegation unfounded.
    11 Jul 2023Inspection
    Found no health, safety, or personal rights violations; observed adequate food, linens, and records during the visit.
    17 May 2023Complaint
    Investigated allegations about medication management and resident care. Found that centrally stored medications were kept locked and not accessible, while some medications and monitoring were not provided as ordered due to MAR omissions and stock shortages.
    • Type A87465(a)(4)
    17 May 2023Complaint
    Investigated a complaint alleging failure to adhere to the admission agreement, specifically charging late fees when all fees were due on time.
    • Type B87507(f)
    17 May 2023Complaint
    Investigated allegations that new resident medications were not administered for several days and that reporting requirements were not followed.
    • Type A87465(a)(4)
    • Type B87211(a)(1)
    06 Apr 2023Complaint
    Investigated allegations that staff did not follow a licensed physician's orders, failed to follow infection control practices, did not notify the responsible party of illness, and refused to clean residents' rooms; findings were unsubstantiated.
    01 Mar 2023Complaint
    Investigated complaints about COVID-19 precautions, clothing changes, and medication handling. Found the COVID-19 allegation unsubstantiated and the clothing and medication-related allegations unfounded.
    07 Dec 2022Complaint
    Investigated allegation that past resident records were not released to the POA/Representative as requested. Several documents remained unavailable.
    • Type B87468.2(a)(19)
    09 Nov 2022Complaint
    Investigated allegation that staff gave a resident a medication intended for another resident.
    • Type A87465(a)(4)
    18 Aug 2022Inspection
    Placed an immediate exclusion on a staff member who cannot be present with residents and delivered the notice to management; the staff member left the site.
    15 Aug 2022Complaint
    Identified that a male staff member touched female residents inappropriately during care. Investigators noted multiple instances and cited a violation of residents' personal rights.
    • Type A87468.1(a)(3)
    15 Aug 2022Inspection
    Identified that a staff member engaged in inappropriate conduct with residents, including sniffing a resident's undergarments to determine if a change was needed and not wearing gloves during incontinence care. These incidents were not reported to the proper authorities.
    • Type B87211(a)(1)(D)
    20 Jul 2022Inspection
    Observed infection-control practices to be adequate and overall cleanliness to be good; no deficiencies were cited.
    11 Jul 2022Complaint
    Investigated a refund-related allegation and an admission without a proper pre-admission assessment. The refund was in progress, and the initial assessment was incomplete.
    • Type B87456(a)(2)
    • Type B87456(a)
    20 Jun 2022Inspection
    Investigated an incident in which a staff member grabbed a resident's arm, leaving bruising; the staff member was terminated by the staffing agency and relevant reports were filed, with no deficiencies cited.
    15 Apr 2022Complaint
    Investigated the allegation that untrained individuals administered medications to residents and related issues with incident reporting and staffing; found that agency staff may have lacked documented medication training.
    • Type A87411(d)(4)
    15 Apr 2022Complaint
    Investigated allegation that staff spoke rudely to residents and found no evidence to support the claim.
    15 Apr 2022Complaint
    Investigated a complaint that a resident was overcharged; the allegation was unfounded.
    29 Jun 2021Inspection
    Found substantial compliance with infection control requirements; no deficiencies were cited.
    18 May 2021Inspection
    Investigated an incident in which a resident sustained a fracture from an unwitnessed fall, discovered during the early morning rounds; staff immediately called 911 and notified the resident's responsible party and physician.
    06 May 2021Complaint
    Investigated whether admission agreement terms and fee changes were properly communicated. Found the DPOA was not informed about the increased rate.
    • Type B87507(f)
    18 Feb 2021Complaint
    Identified that PRN medications were administered without prior physician authorization, while regular physician orders were followed.
    • Type A87465(d)(1)(d)
    18 Feb 2021Complaint
    Investigated an allegation that staff failed to ensure a resident was properly transported to the hospital. The finding was unfounded.
    05 Feb 2020Complaint
    Confirmed allegations of showering needs not being met could not be proven. However, medication oversupply and fall incident due to pendant removal were found to be false.
    12 Dec 2019Inspection
    Confirmed a death report regarding a resident's suicide and conducted interviews and document reviews during the inspection.
    23 Oct 2019Complaint
    Reviewed complaint findings and interviews with staff and witnesses determined that allegations regarding a resident's potential eviction due to a recent diagnosis were unfounded.
    • Type B87507(f)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Auburn. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Auburn directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Brookdale Auburn?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 55 facilities$5,276/mo
    2. 63 facilities$5,227/mo
    3. 34 facilities$5,237/mo
    4. 9 facilities$4,898/mo
    5. 67 facilities$5,149/mo
    6. 29 facilities$5,172/mo
    7. 175 facilities$5,274/mo
    8. 5 facilities$4,898/mo
    9. 105 facilities$5,339/mo
    10. 287 facilities$5,299/mo
    11. 4 facilities$4,832/mo
    12. 256 facilities$5,167/mo
    © 2026 Mirador Living