Excellent, compassionate, professional senior care
I placed my mom at Sierra Ridge after a great tour and have been very pleased. The staff are attentive, respectful, and coordinate seamlessly with hospice; move-in was easy, care is excellent with regular evaluations, the building is clean and bright, meals and activities are varied and engaging, family communication is prompt, and my loved one feels safe and loved - I recommend Sierra Ridge to families seeking compassionate, professional senior care.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Comfortable resident rooms with flexible furnishing options
Proactive family communication via calls and emails
On-site spiritual and social services
Convenient location near hospital and clinics
Hot, full lunch service and varied menu options
Skilled med-tech and nursing presence
Organized move-in process and periodic care evaluations
Home-like dining and social atmosphere
Cons
Inconsistent staffing levels and high employee turnover
Variable dining quality and kitchen staff continuity
Gaps in clinical oversight and incident-response processes
Inconsistent bathing and incontinence-care scheduling
Sanitation concerns in specific common areas and furnishings
Variable management communication and decision transparency
Pricing and contract-clarity concerns
Uneven activity programming for male residents and limited exercise options
Double-occupancy rooming that may reduce privacy
Medication-management inconsistencies
Limited capacity for highly individualized care in a larger setting
Summary of reviews
Overall impression: Sierra Ridge Memory Care receives substantial praise for its physical setting, activity programming, and the day-to-day interactions between staff and residents. Many families describe a clean, bright environment with comfortable rooms that can be personalized, a convenient location near medical services, and a staff group that is engaged, warm, and attentive. The community's memory-care focus, frequent music and craft programming, animal visitors, and social dining atmosphere are recurring strengths that many families find valuable for residents' daily quality of life.
Care and staff: Reviewers frequently highlight compassionate direct-care staff, a supportive med-tech and nursing presence, and staff who know residents by name. At the same time, a recurring operational concern is staffing stability: high turnover and periodic understaffing were linked to delayed responses to resident needs, reduced supervision in some instances, and variable family experiences. Communication quality appears uneven — some families describe proactive, transparent updates and strong leadership responsiveness, while others reported poor decision communication or restricted family access in particular situations. A small number of reviews raised serious concerns regarding medication management and missing personal property that prompted external inquiry; these are not the prevailing narrative but are significant and warrant direct questions during a tour.
Dining and activities: Dining experiences are mixed. Several families describe hot, generous meals and accommodating kitchen staff, while others describe inconsistent meal quality and effects from chef turnover and cafeteria-style service. Reviewers advised tasting meals and asking about kitchen staffing during evaluation. Activity programming is widely praised for its variety — live music, sing-alongs, baking, crafts, puzzles, and therapy animals — and is a major positive. That said, some families noted downtime between events, a lack of exercise-focused offerings, and limited activities specifically geared toward male residents.
Facilities and amenities: The physical plant is generally described as attractive, clean, and well maintained, with private and shared-room options, ample closet space, and the ability to bring familiar furniture. Some practical issues were called out, such as occasional sanitation or furnishing cleanliness concerns (for example, specific couches or shared areas), limited bathroom cabinetry, and the trade-offs of double-occupancy rooms for families who prioritize privacy.
Management and patterns to watch: Management performance and transparency show variability. Many families praised strong, available managers and effective family outreach; others reported troubling unilateral decisions or blocked communication. Contract and pricing concerns appear repeatedly — perceived high cost, unclear post-admission responsibilities, and questions about what is included in ongoing care. Operational weaknesses tied to staffing continuity, kitchen staffing, clinical oversight, and sanitation were the most consistently recurring negative themes.
Recommendation for prospective families: Sierra Ridge presents as a well-appointed, activity-rich memory-care community with many instances of compassionate hands-on staff and an engaging social environment. Prospective residents and families should balance these strengths against recurring operational concerns by asking specific questions during a tour: current staffing ratios and turnover, clinical incident-response procedures, medication-management protocols, kitchen staffing and sample meals, sanitation inspection practices, private versus shared-room implications, and contract/fee details. Verifying these areas in person — and, when possible, speaking with current families or observing mealtime and activity periods — will help determine whether the facility’s strengths align with an individual resident’s clinical and social needs.
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Location
Sierra Ridge Memory Care is located at 3265 Blue Oaks Dr, Auburn, CA, 95602.
About Sierra Ridge Memory Care
Sierra Ridge Memory Care in Auburn, CA, is a senior living community focused only on memory care for residents with Alzheimer's or other types of dementia, and the whole place feels like it's set up for comfort and safety, with secure features that help reduce confusion and prevent wandering, and staff who are trained to work specifically with people with memory loss, so everyone can get the support they need. Residents have the choice of private or shared rooms, with floor plans that can be made homey by bringing familiar items from home, and the community keeps everything clean and well-maintained with recent updates to common areas where folks can gather for games, crafts, or just to sit together, and there's a warm, home-like atmosphere that sits well, especially in places like the dining room, the hair salon chair, or the big activity area. The place is pet-friendly, and residents get to spend time in the resident garden or the enclosed courtyard, which has flowers blooming and a fountain that makes sitting outside peaceful, and those who like to be busy can get involved in the Gardening Club, Sewing Club, Cooking Club, or creative art sessions, and there's weekly live music or just some good old games or writing workshops to keep hands and minds moving.
The calendar's always filled with activities, and staff pay attention to what each person likes or needs, so everyone can try what interests them, with programs to help maintain daily living skills, exercise in the mornings, or learn something new, which is nice for keeping minds sharp and spirits up, and there are outings offsite for a change of scenery, plus devotional services and other group socials. Meals matter here, too, with chef-prepared food that meets each person's needs, whether that's soft or pureed options, and people can eat in the dining room or get their meal in their room if needed, and dining is meant to be social and nutritious, which helps a lot for those who like to connect over meals. Safety and comfort come first all over, with regular safety checks, incontinence support, medication management, and assistance with dressing, bathing, grooming, and getting around, and supplies can be brought in by family or provided.
Every resident gets a personalized care plan, and there's 24-hour caregiver support with caregivers, LVNs, Med-Techs, and an on-site Executive Director all working together, plus personal laundry and housekeeping as part of the care, and there's a podiatrist visit service, art studio, theater, spa, and Wi-Fi in common areas for those who want to use it. The community has 65 units on one floor, so everyone's close by, and the place is managed and maintained by a dedicated property team. Pricing depends on care level and suite choice, and the RCFE license number is 315920040, verified regularly. The location in the Sierra Nevada hills is near Sutter Auburn Faith Hospital and other medical groups, so medical help isn't far if something comes up. The whole atmosphere is friendly, with staff known to be helpful and attentive, and they do their best to help each person keep their independence and live as fully as possible as they age.
People often ask...
Sierra Ridge Memory Care offers competitive pricing, with rates starting at a cost of $5,000 per month.
Sierra Ridge Memory Care offers assisted living and memory care.
There are 42 photos of Sierra Ridge Memory Care on Mirador.
The full address for this community is 3265 Blue Oaks Dr, Auburn, CA 95602.
No, Sierra Ridge Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
315920040
Status
Licensed
Facility type
Residential Care Elderly
Capacity
65 residents
Licensee
VOP SIERRA RIDGE LP & MILESTONE RETIREMENT COMMUNI
Identified that a resident received medication intended for another resident, prompting emergency transport and medical evaluation. Training followed the incident.
Type B87465(a)(5)
07 Apr 2026Complaint
07 Apr 2026Complaint
Found that the allegation that there was an inadequate amount of supplies was unfounded.
07 Apr 2026Inspection
07 Apr 2026Inspection
Observed compliance with Title 22 regulations; no deficiencies were cited.
07 Apr 2026Complaint
07 Apr 2026Complaint
Investigated two allegations—sharp objects were not locked and staffing was insufficient; found no preponderance of evidence to support either claim.
12 Feb 2026Complaint
12 Feb 2026Complaint
Investigated a complaint and concluded the reported issues did not result in proven violations.
12 Feb 2026Complaint
12 Feb 2026Complaint
Investigated a complaint about staffing levels and a resident altercation; findings indicated no violations were identified.
12 Feb 2026Complaint
12 Feb 2026Complaint
Investigated a complaint alleging staffing and care concerns; interviews and records indicated adequate staffing, supplies, and care with no sanitation or reporting issues.
22 Oct 2025Complaint
22 Oct 2025Complaint
Investigated a complaint alleging a resident could not leave for a doctor appointment; staff required confirmation from a power of attorney before departure, causing the appointment to be missed. The medication-related allegation lacked sufficient evidence.
Type B87468.1(a)(6)
15 Oct 2025Complaint
15 Oct 2025Complaint
Investigated each allegation related to care practices (medication assistance, meals, behavior in rooms, shower assistance, incident reporting, hygiene supplies, and leaving residents in soiled clothes) and found them unfounded.
15 Oct 2025Complaint
15 Oct 2025Complaint
Investigated allegations that staff did not provide resident records and that refunds or itemized bills were not provided; findings showed the refund and itemized bills issues unfounded and the records issue unsubstantiated.
08 Oct 2025Complaint
08 Oct 2025Complaint
Found that the two allegations—staff not following the resident's care plan and staff not notifying the responsible party about the resident leaving—were unfounded.
27 Aug 2025Complaint
27 Aug 2025Complaint
Investigated allegations of resident injuries from staff neglect, lack of drinking cups, and poor hygiene; all were unfounded.
19 Aug 2025Complaint
19 Aug 2025Complaint
Investigated a complaint and found that on at least one occasion staff prevented a resident from leaving with a family member and denied visitors. An allegation that staff blocked phone calls and mismanaged medications was not proven.
Type B87468.1(a)(6)(a)
Type B87468(a)(11)
06 Aug 2025Inspection
06 Aug 2025Inspection
Investigated a July 28, 2025 incident report and found no deficiencies.
06 Aug 2025Complaint
06 Aug 2025Complaint
Investigated the allegation that staff did not dispense medications as prescribed and did not refill prescriptions in a timely manner; both were unsubstantiated. The allegation that staff did not ensure residents' showering needs were met was unfounded.
10 Jul 2025Complaint
10 Jul 2025Complaint
Identified two specific allegations: overcharging a resident for services and not providing the resident's DNR directives to medical personnel; both were unfounded.
01 May 2025Complaint
01 May 2025Complaint
Investigated a complaint alleging staff did not provide care and supervision to a resident and found there was not sufficient evidence to prove the alleged violation.
09 Apr 2025Complaint
09 Apr 2025Complaint
Identified that inadequate wound care and supervision contributed to a resident developing a stage four pressure injury, leading to hospice care.
Type A87466
20 Feb 2025Inspection
20 Feb 2025Inspection
Observed compliance with applicable regulations. No deficiencies were cited.
27 Sept 2024Inspection
27 Sept 2024Inspection
Observed residents appeared safe and comfortable; no hazards or pressing issues were noted.
25 Sept 2024Complaint
25 Sept 2024Complaint
Investigated two complaints; found staffing levels fluctuated due to hiring challenges, but residents' basic needs were met, and laundry services were provided.
25 Jul 2024Complaint
25 Jul 2024Complaint
Found that a staff member used unnecessary force to seat a resident. Other staff intervened, paramedics checked the resident, and no injuries were noted.
29 May 2024Inspection
29 May 2024Inspection
Investigated a complaint filed on 04/19/2024 about a prior license; noted it did not involve the new license.
29 May 2024Inspection
29 May 2024Inspection
Identified that a staff member signed the MAR for a prescribed medication for a resident, but the medication had not been given for some time, creating a health and safety risk; it was restarted per doctor order.
20 May 2024Inspection
20 May 2024Inspection
Investigated a complaint filed on 4/19/2024 related to the prior license and conducted interviews with staff and residents and reviewed records.
12 Apr 2024Inspection
12 Apr 2024Inspection
Observed a recently redecorated, clean site with new furniture, well-maintained common areas and resident rooms, and it appeared to be in substantial compliance with regulations.
07 Mar 2024Complaint
07 Mar 2024Complaint
Investigated a complaint and found the allegations related to food service, grooming, cleanliness, laundry, activities, leaving residents unattended, incontinence care, hygiene, and overcharging unfounded. Overall conditions appeared adequately staffed and maintained.
14 Feb 2024Inspection
14 Feb 2024Inspection
Observed clean, well-maintained spaces after renovation work. No deficiencies were noted, and it appeared to be in substantial compliance.
15 Dec 2023Inspection
15 Dec 2023Inspection
Identified that the applicant/administrator completed COMP II, identity was verified, and licensing requirements were acknowledged.
07 Dec 2023Inspection
07 Dec 2023Inspection
Investigated a resident fall with head injury and hospitalization; fall prevention measures were in place and a new program to record falls was planned to study occurrences.
30 Oct 2023Inspection
30 Oct 2023Inspection
Observed a brief visit to review recent skin-condition cases; physicians were involved and only one new skin-condition case was being watched, with others fine.
04 Apr 2023Inspection
04 Apr 2023Inspection
Observed that staff reported incidents promptly, monitored the resident, and reviewed medications; no deficiencies were cited.
30 Jan 2023Inspection
30 Jan 2023Inspection
Observed an unannounced annual review focused on infection control; conditions were clean with no safety hazards noted. Delayed egress exits were installed at all doors, infection control was reviewed with staff, and substantial compliance with regulations was found.
18 Nov 2022Complaint
18 Nov 2022Complaint
Found that the allegation that staff failed to meet resident's incontinence needs was unfounded, as were the allegations that residents were left in soiled clothing, that food service was inadequate, that the environment was unclean, and that the resident lost severe weight.
04 Mar 2022Complaint
04 Mar 2022Complaint
Investigated whether consent for admission to a secure perimeter facility was obtained from a resident or conservator. Found that the resident did not sign the admission agreement and the conservator did not have court appointment at the time, though a power of attorney existed.
Type B87705(l)(4)(B)
10 Feb 2022Inspection
10 Feb 2022Inspection
Observed infection control measures in place, including completed N-95 fit testing and self-screening. It appeared to be in substantial compliance.
01 Nov 2021Inspection
01 Nov 2021Inspection
Found substantial compliance during an annual infection control review.
28 Jul 2021Complaint
28 Jul 2021Complaint
Investigated an allegation that staff failed to supervise residents, leading to aggressive incidents by a resident; found supervision was not increased and the resident's care plan wasn't updated to address behaviors.
Type A87705(c)(4)
28 Jul 2021Complaint
28 Jul 2021Complaint
Investigated allegations of medication mismanagement, delayed release of resident records, and issues related to resident rights and communications; findings included a delay in starting a prescribed medication and late provision of requested documents, along with questions about service plans and confidentiality.
Type A87465(a)(5)
Type B87468.1(a)(9)
17 May 2021Complaint
17 May 2021Complaint
Investigated an allegation that a resident was pushed by another resident resulting in injury. Found insufficient evidence to support the claim.
29 Apr 2021Complaint
29 Apr 2021Complaint
Identified that staff did not notify the resident’s physician before dispensing PRN pain medication.
Type A87465(d)(1)
09 Apr 2021Complaint
09 Apr 2021Complaint
Found unfounded a complaint alleging COVID-19 precaution violations; interviews and records failed to prove a violation, and no deficiencies were cited.
23 Sept 2020Inspection
23 Sept 2020Inspection
Investigated an allegation that a caregiver slapped a resident on the forehead with an open palm; administrator gathered statements, reported the incident, and notified the Ombudsman.
24 Jul 2020Inspection
24 Jul 2020Inspection
Found failure to seek timely medical care after a May 18, 2016 fall, resulting in four days of pain and two hairline pelvic fractures. A civil penalty of $10,000 was issued.
27 Feb 2020Inspection
27 Feb 2020Inspection
Visited facility in response to resident altercation, no injuries reported. Reporting requirements discussed, no deficiencies found.
17 Jan 2020Inspection
17 Jan 2020Inspection
Conducted an inspection of the facility and found it to be clean, in good repair, and in compliance with all safety regulations.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Sierra Ridge Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sierra Ridge Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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