I placed my mother-in-law in the memory care and I'm very pleased - the staff are caring, responsive, and went above and beyond to settle her; the apartment feels home-like, the facility is beautiful and spotless, meals are excellent, and amenities/activities keep her happy and engaged. My only concern is chronic understaffing: the team is clearly overworked which can make appointments and some coordination chaotic. Overall we're grateful and would highly recommend it for the quality of care and warm, attentive staff.
staff who go above and beyond and help set up rooms
seamless and accommodating admission process
excellent communication and staff availability
staff familiarity with residents' routines
clean, beautiful, and well-maintained facility
home-like, elegant apartments and well-kept grounds
wide range of amenities (libraries, movie room/theater, salon, laundry, exercise room)
on-site social spaces (bar, restaurant, open sunny gathering areas, quiet nooks)
dog park and outdoor spaces
spacious rooms and thoughtful room setup
strong activities program that keeps residents engaged
excellent dining and meal quality
memory care expertise and caring memory-care staff
supportive and accommodating management
help with transportation and settling residents
positive community atmosphere and frequent recommendations
Cons
consistent reports of being understaffed
staff appear overworked with high workloads
staffing shortages impacting readiness for doctor's appointments
long shifts and reports of weeks without days off
perception that staff are underpaid
occasional chaotic situations and unresolved issues
expensive charges
Summary review
Overall impression: Reviews convey a predominantly positive view of The Village at Seven Oaks Assisted Living & Memory Care, with frequent praise for the people, physical environment, and programming. Many reviewers highlight responsive, courteous, friendly, and caring staff who provide warm interactions and go the extra mile — from helping families through a seamless admission process to personally assisting with room setup and making spaces feel special. Communication and staff availability are repeatedly commended, along with staff familiarity with residents' routines, which contributes to many residents "thriving" and families feeling comfortable and thankful.
Facilities and amenities: The facility itself is consistently described as beautiful, extremely clean, well-maintained, and elegant. Multiple on-site features are noted and applauded, including libraries, a movie room/theater, salon, laundry rooms, exercise room, dog park, bar and restaurant, open sunny gathering areas, and quiet nooks. Reviewers frequently mention the home-like feel of apartments, spacious and clean rooms, and well-kept grounds. These physical attributes, coupled with thoughtful common spaces, contribute strongly to overall satisfaction and to the sense that the community offers both social and quiet options for residents.
Care quality and memory care: Across reviews, care quality receives strong positive mention. Staff are described as caring, attentive, and tailored in their approach, especially in memory care contexts where families say they were impressed and felt comfortable transferring a parent. Activities are noted as keeping residents mentally and physically active, which one reviewer attributed to a grandmother "thriving." The presence of a supportive activities program and staff who know routines contributes to feelings of security and wellbeing for residents.
Dining, activities, and lifestyle offerings: Dining is frequently singled out as a highlight — reviewers call it "best dining" with excellent meals. Social amenities such as the bar, restaurant, salon, and movie theater, along with regular activities, generate positive comments about community life, smiling staff, and a generally upbeat atmosphere. The combination of strong food service and varied programming appears to be a core strength that enhances daily life for residents.
Management, admissions, and customer service: Many reviews praise management as accommodating and supportive. The admission process is described as seamless and welcoming, with staff who are helpful, answer questions (specific staff like "Tiffany" are named positively), and assist with logistics like transportation and room setup. These elements create a reassuring first impression and ongoing sense that the community is family-oriented and service-focused.
Notable concerns and patterns: The most consistent negative theme across reviews is staffing — multiple reviewers express that the community is understaffed and that staff are overworked. Comments include reports of too few staff for the number of residents, long shifts, weeks without days off, and a perception that staff are underpaid. These staffing pressures are linked to service gaps in some instances: readiness for doctor's appointments, chaotic moments where promised follow-up does not occur, and instances where apologies are offered but problems remain unresolved. Cost is also mentioned as a concern, with some reviewers finding charges expensive. These operational issues are significant because, even though staff are praised for being caring and going above and beyond, persistent understaffing could undermine consistency of care and responsiveness over time.
Overall balance and recommendation: The overall sentiment leans positive — many families highly recommend the community, citing excellent meals, outstanding staff, top management, and strong amenities. However, the recurring understaffing and workload complaints are a meaningful caution that prospective residents and families should investigate further. If staffing levels improve or are confirmed adequate, the combination of high-quality facilities, engaged staff, good dining, and robust activities makes The Village at Seven Oaks a very attractive option. For decision-making, prospective families should ask current management about staffing ratios, staff turnover, how the community handles doctors' appointments and times of high demand, and detailed cost breakdowns to ensure expectations align with the experience described in the reviews.
Location
About The Village at Seven Oaks Assisted Living & Memory Care
The Village at Seven Oaks Assisted Living & Memory Care sits in Bakersfield and runs around the clock with staff on hand day and night, which makes it a place where seniors and folks with memory problems can get help whenever they need it. The place has both assisted living and memory care, and the Evergreen at Ivy memory care is in a secure building of its own with technology like special bracelets to help keep residents safe from wandering off. Nurses and staff stay awake through the night, and they help with all sorts of care from light support to more serious needs, even helping move folks who can't get around by themselves, though they can't give insulin injections but can watch blood sugar levels for residents with diabetes. The Village also has a special program called EverYou for memory care, and they handle Alzheimer's and dementia with extra care and patience.
Apartments come as studios, one-bedrooms, or two-bedrooms, and they all have safety and accessibility features like wheelchair-accessible showers and sprinkler systems in case of emergencies. Residents get to join in activities both in the building and outside, like arts and crafts, walks, classes, and religious services, and there are indoor and outdoor areas for gathering, along with a fitness center, salon, and library. Meals are served fresh at the Vine at Ivy restaurant where cooks work with residents who need special diets, and staff handle the housekeeping, laundry, and also help with things like dressing and bathing. There's staff who can direct families to extra help or funding, including for veterans.
Families who need respite or hospice care find it here too, plus there's help moving in or out as care needs change, and the facility supports aging in place so folks don't have to leave when health changes. There's private parking, bus access, and arranged rides for doctor visits or errands. Residents pay monthly rates, a community fee, and extra for extra care or second residents, using options like private pay, insurance, veteran's benefits, and social security. The Village at Seven Oaks is managed by Frontier Management, LLC and does its best to make things comfortable, safe, and supportive, with EverYou memory care for cognitive needs and assisted living that helps as little or as much as needed, always trying to let people hold on to their independence while staying safe, social, and well cared-for.
People often ask...
The Village at Seven Oaks Assisted Living & Memory Care offers assisted living and board and care.
The full address for this community is 4301 Buena Vista Rd, Bakersfield, CA, 93311.
Yes, The Village at Seven Oaks Assisted Living & Memory Care offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
59
Inspections
22
Type A Citations
7
Type B Citations
6
Years of reports
27 May 2025
27 May 2025
Confirmed applicant/administrator completed COMP II, with identity verified via photo ID and interview questions. Also confirmed read and understand licensing laws, signed LIC 809, and demonstrated understanding of admissions policies, staffing and training, restrictive/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
§ 9058
19 Jun 2025
19 Jun 2025
Found that the home met all pre-licensing requirements, with fire clearance for six residents, medications and cleaning supplies secured, and bedrooms ready for occupancy. Submitted documentation to CAB in Sacramento for final review.
§ 9058
08 Dec 2022
08 Dec 2022
Found that the allegation that a resident moved in without a doctor's order for medication is unsubstantiated. Attempts were made to obtain the medication list from the resident's doctor.
22 Sept 2022
22 Sept 2022
Found that the eviction-related allegation, including a verbal discussion with the resident's responsible party about a care conference, was unfounded; no eviction letter was served, there was no obligation to provide staff training records to the responsible party, and no deficiencies identified.
25 May 2022
25 May 2022
Identified incidents and deficiencies were discussed, and management was informed that compliance with regulations was required. Licensing inspections could be increased until substantial compliance was observed.
21 Jun 2022
21 Jun 2022
Found that a resident's personal information from a pre-appraisal was disclosed to the family by a staff member, but insufficient evidence to prove a violation occurred.
26 May 2022
26 May 2022
Identified that the rent increase notice dated 12/2021 was not provided to the responsible party in a timely manner, supporting that claim. Found insufficient evidence to prove the medication-refusal claim.
§ 1569.625
16 Aug 2022
16 Aug 2022
Identified that a staff member hired in March 2022 did not have the required dementia training hours. Found that on 08/14/2022, one resident called another an obscenity and pushed them to the floor with no injuries observed; and that another resident has had multiple falls, the most recent on 07/23/22 not reported.
§ 87468.1
§
§ 87705
16 Aug 2022
16 Aug 2022
Found an unannounced visit on 8/16/22 with the administrator present; observed memory care residents in activity areas and bedrooms, and noted safety features including 30-second egress delays, pull cords, pull stations, sprinklers, and a fire extinguisher serviced on 9/12/2021. Reviewed infection control and staff portions, examined resident and staff files, planned a follow-up visit to finish the review, and prepared to document additional information in a case management report.
08 Oct 2021
08 Oct 2021
Found no evidence to support the allegation that residents were not assisted promptly or that care was unsafe. Reviewed records and conducted interviews showed timely family notification, EMS was contacted when needed after a resident refused treatment, and call logs indicated an eight-minute maximum response; care activities, medication management, and cleanliness were maintained.
21 Jan 2021
21 Jan 2021
Found the allegations unfounded and no deficiencies cited.
14 Jun 2022
14 Jun 2022
Found infection control measures in place and in compliance, with staff observed wearing masks and hand hygiene supplies available; no deficiencies cited.
26 May 2022
26 May 2022
Found no evidence to support the bed bug allegation or the mice/rodent allegation after reviewing incident reports, interviewing staff and residents, and inspecting rooms.
25 Jul 2022
25 Jul 2022
Found no deficiencies cited following a case management visit, and the resident file was returned to the administrator.
26 May 2022
26 May 2022
Found there was not enough evidence to prove the allegation that a resident struck another resident in the hallway, despite five staff being on duty for forty residents and the incident being reported through both self-report and an incident report.
18 Nov 2022
18 Nov 2022
Found that the allegation that R1 was left unattended outside in the heat for an extended period was supported by evidence, and that a civil penalty may be assessed; the claim that R1’s death resulted from being left outside was not supported by evidence.
§ 87468.2(a)(4)
26 May 2022
26 May 2022
Found that the allegation about a morning call alarm and the need for one-on-one supervision for a resident was not supported. Records showed no call alarm was activated that morning, eight staff were on duty for forty residents, and the resident's file did not indicate a need for 1:1 supervision.
31 Oct 2022
31 Oct 2022
Reviewed a submitted incident that prompted a follow-up case management visit and interviewed the executive director. Found no deficiencies issued and concluded with an exit interview.
28 Dec 2021
28 Dec 2021
Identified a self-reported incident in the Memory Care unit and conducted interviews with the Executive Director, Memory Care Director, and on-duty staff while reviewing staffing logs. Requested physician's reports for all 33 residents and training records for Memory Care staff for November and December 2021, with a follow-up visit planned.
14 Mar 2022
14 Mar 2022
Investigated resident incident reports from January through March 2022; interviews conducted and documentation requested; no deficiencies identified.
22 Feb 2022
22 Feb 2022
Found the allegation that staff failed to provide proper care and supervision, resulting in a resident's injury, and did not call 911, to be sustained.
§ 87468.1(a)(3)
§ 87465(g)
14 Mar 2022
14 Mar 2022
Found missing pre-admission appraisal and no physician's report before admitting a resident with aggressive behavior, and unreported physical abuse resulting in injury to licensing, the ombudsman, or law enforcement; administrator unaware of emergency reporting and medical care requirements for hospice residents.
§ 87211
§ 87461
§ 87405
§ 87457
14 Jun 2022
14 Jun 2022
Identified repeated physical aggression by two residents toward other residents and staff, with one-on-one supervision in place, and an immediate civil penalty was assessed.
§ 87455
03 Dec 2021
03 Dec 2021
Investigated an allegation described in a complaint about staff conduct; interviews with the executive director and on-shift staff were conducted, and contact information for all staff on shift was collected at the location. Planned to return later to deliver findings; no deficiencies cited.
24 Oct 2022
24 Oct 2022
Identified two incidents where residents left the premises and were redirected back inside; the first occurred on 9/29/22 involving a memory care resident who left unattended, and the second on 10/17/22 involving two residents—one found outside an exit and the other near the dog park—before being redirected.
09 Aug 2022
09 Aug 2022
Identified missing criminal background clearance transfers for several staff and an elopement incident involving memory care residents with no injuries observed. Civil penalties totaling $2,500 and $500 were assessed.
§ 1569.17(b)
§ 87468.2
21 Jun 2022
21 Jun 2022
Investigated an allegation of an incident reported by another employee; interviews found no evidence to support it. Identified a deficiency related to dementia training hours for a newly hired staff member; an internal investigation was ongoing.
§ 87707
25 Aug 2021
25 Aug 2021
Found infection-control measures in place and functioning, including daily screenings, testing, PPE use, and visitation procedures; staff wore face coverings and spaces were arranged for distancing, with essential supplies readily available. Found no deficiencies.
23 Aug 2024
23 Aug 2024
Identified one deficiency during an unannounced visit. Most areas were clean, safe, and well maintained with functioning safety systems.
23 Aug 2024
23 Aug 2024
Confirmed that the facility was clean, well-maintained, and properly stocked, with safety measures such as functioning smoke detectors and accessible emergency equipment in place; a deficiency was noted regarding hot water temperature.
§ 87465(c)(2)
23 Aug 2023
23 Aug 2023
Found the home clean and safe, with proper medication storage, adequate food supply and temperature controls, functioning detectors, and up-to-date resident and staff records; two residents were present during the visit. No deficiencies were identified.
23 Aug 2023
23 Aug 2023
Confirmed that the residence was clean, well-maintained, and properly equipped, with all safety systems functional and medications securely stored during a routine annual inspection. Reviewed resident and staff files, verifying that documents and certifications were current and up to date.
08 Dec 2022
08 Dec 2022
Determined that R1 moved in without a doctor’s order for medication and despite attempts to obtain the medication list, insufficient evidence supported any violations regarding medication authorization.
18 Nov 2022
18 Nov 2022
Investigated an allegation that Resident #1 was left outside in the heat for an extended period resulting in serious injuries, which was confirmed; also reviewed Resident #1’s death record and found no connection to being left outside.
§ 87468.2(a)(4)
31 Oct 2022
31 Oct 2022
Reviewed the incident report and interviewed the Executive Director following a previous case management visit, with no deficiencies identified during the inspection.
24 Oct 2022
24 Oct 2022
Reviewed two incidents involving residents exiting the premises unaccompanied on separate dates, with staff responding promptly to alarms and redirecting residents back inside.
22 Sept 2022
22 Sept 2022
Determined that there was no evidence to support the allegation regarding the eviction and care conference, leading to the complaint being dismissed as unfounded.
29 Jun 2022
29 Jun 2022
Verified that the applicant and administrator completed COMP II by phone, with photo ID verified and understanding of Title 22; Component II completed and advised to email/fax a signed LIC 809 with a copy of photo ID to CAB. Identified topics reviewed, including site operations, staff qualifications, administrator qualifications, program policy (abuse, admission, medication management, reporting incidents to CCL, and restricted & prohibited conditions), grievances and community resources, premises and food service, and required documentation (criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property).
31 Aug 2022
31 Aug 2022
Found six single-occupancy rooms with private bathrooms, proper furnishings, and secured medication storage, plus locked chemicals and a clean kitchen. Fire and carbon monoxide detectors were functional, emergency lighting was present, and exits were unobstructed; readiness for licensure was determined and documentation will be submitted to the Centralized Applications Bureau for final review.
31 Aug 2022
31 Aug 2022
Confirmed that the facility met all licensing requirements during the inspection, including safety, staffing, medications, and resident care provisions.
16 Aug 2022
16 Aug 2022
Reviewed evidence indicating staff lacked required dementia training and documented multiple falls for residents, including an unreported fall leading to hospitalization, as well as an incident involving residents calling each other obscenities and one pushing another.
§
§ 87705
§ 87468.1
09 Aug 2022
09 Aug 2022
Reviewed staff background transfer records and resident safety incidents, identifying staff without criminal background clearance transfers and noting residents eloping outside without injuries observed.
§ 1569.17(b)
§ 87468.2
25 Jul 2022
25 Jul 2022
Reviewed resident’s original file and returned it to the administrator during an unannounced visit, with no deficiencies identified.
29 Jun 2022
29 Jun 2022
Confirmed that applicant and administrator successfully completed a thorough review of facility operations, staff qualifications, policies, and required documentation during a phone-based assessment, ensuring understanding of multiple regulatory areas.
21 Jun 2022
21 Jun 2022
Reviewed a self-reported incident involving staff lacking required dementia training; interviews indicated no supporting evidence for the allegation.
§ 87707
14 Jun 2022
14 Jun 2022
Reviewed incidents involving residents with ongoing behavioral issues and physical aggression, leading to a cited deficiency and a civil penalty due to immediate risks to resident safety.
§ 87455
26 May 2022
26 May 2022
Found that the responsible party was not timely notified of a rent increase, confirming the allegation, while allegations regarding resident refusal of medical treatment and medication were unfounded.
§ 1569.625
25 May 2022
25 May 2022
Found that deficiencies and incident reports were discussed during an informal meeting, with management being informed of the need to come into compliance and the possibility of increased inspections until standards are met.
14 Mar 2022
14 Mar 2022
Reviewed incident reports and documentation related to resident incidents from January to March 2022; requested additional information by specified deadline.
22 Feb 2022
22 Feb 2022
Determined that staff failed to call 911 or seek medical treatment after a resident was assaulted, resulting in injuries, and found the facility did not provide adequate supervision, posing health and safety risks.
§ 87468.1(a)(3)
§ 87465(g)
28 Dec 2021
28 Dec 2021
Reviewed staff interviews and staffing logs following a resident incident in the Memory Care unit, with plans to obtain additional resident and staff documentation at a later date.
03 Dec 2021
03 Dec 2021
Reviewed interviews with staff regarding a specific complaint; no deficiencies were cited during the visit.
08 Oct 2021
08 Oct 2021
Investigated a report of delayed assistance and resident care concerns, concluding insufficient evidence to support the allegations.
25 Aug 2021
25 Aug 2021
Confirmed that infection control protocols, including symptom screenings, PPE use, and distancing measures, were observed to be in compliance, with staff wearing masks and proper sanitation practices in place.
21 Jan 2021
21 Jan 2021
Determined that the allegation regarding medication administration was unfounded and no deficiencies were identified during the investigation.
28 Apr 2020
28 Apr 2020
Investigated the allegation that Resident 1 had unexplained bruising; medical evaluations indicated no signs of injury or fractures, and a blood clot was considered a possible cause.
27 Feb 2020
27 Feb 2020
Reviewed, found no deficiencies related to food supplies, dietary accommodations, or medication administration, and confirmed that Resident R1's dietary and medication needs were properly managed.
18 Feb 2020
18 Feb 2020
Reviewed for compliance, noting that the facility's environment, safety features, and resident files met regulatory standards, with no deficiencies identified during the visit.
08 Oct 2019
08 Oct 2019
Confirmed that an individual without fingerprint clearance was never hired at the facility and was properly removed from consideration.
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The Village at Seven Oaks Assisted Living & Memory Care
