Crystal Care Home

    5417 Pacer Valley Ct, Bakersfield, CA 93313
    • Assisted Living

    Helpful caring staff, pleasant house

    I placed my father here for a short hospice stay and the staff were incredibly helpful and caring - Mark was especially kind. The house was okay in a pleasant neighborhood, and I would recommend them for end-of-life care.

    Loved one of resident
    Jul 2026

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    Reviews

    2.40·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      2.4
    • Amenities

      2.4
    • Value

      1.5

    Pros

    • Caring and helpful direct-care staff
    • Supportive hospice and end-of-life coordination
    • Friendly admissions representative
    • Residential neighborhood location
    • Serviceable interior condition

    Cons

    • Inconsistent, last-minute pricing practices
    • Understaffing and limited caregiver coverage
    • Privacy and personal-care procedure gaps
    • Poor family communication and admissions transparency
    • Exterior and grounds maintenance deficits
    • Perceived mismatch between cost and value

    Summary of reviews

    Reviews of Crystal Care Home present a mixed picture, with clear strengths in individual caregiver interactions and end-of-life coordination but recurring operational concerns that prospective families should evaluate further. Several reviewers described positive, compassionate interactions with frontline staff and noted that hospice services were coordinated for residents with end-of-life needs. The facility's residential setting and a modest, serviceable interior were also identified as neutral-to-positive aspects.

    Care and staff observations vary. Positive comments emphasize caring, helpful attendants and a friendly admissions contact. However, other accounts point to limited staffing levels and situations where only a single caregiver was present, creating concerns about coverage and responsiveness. Reviewers raised privacy-related issues tied to how personal-care tasks were handled; these indicate potential gaps in routine personal-care procedures and staff training. Communication with families about care plans and transitions was another recurring concern, with comments describing poor or unclear exchanges during admissions and short-term stays.

    Dining and activities received little direct commentary in the reviews provided, so there is insufficient information to assess meal quality, menu variety, or activity programming. Prospective families should request specific details and observations during a visit if these areas are important.

    Facility and grounds notes are mixed: interiors were described as adequate, while exterior maintenance, particularly yard upkeep, was identified as substandard in at least one account. This contributed to perceptions of poor value relative to cost. Financial and admissions management emerged as notable pattern-level issues — reviewers described abrupt pricing changes at the time of admission and at least one experience of an admission being declined with limited explanation. Those items suggest opacity in pricing and admissions policies.

    In summary, Crystal Care Home appears to deliver positive, person-focused interactions in individual cases and can coordinate hospice services when needed. At the same time, there are consistent operational concerns: staffing levels and caregiver coverage, privacy in personal-care routines, communication and transparency around admissions and pricing, and exterior maintenance. These mixed signals suggest that families should conduct an in-person visit, ask for staffing ratios and written pricing/ admissions policies, observe personal-care procedures, and confirm hospice coordination practices before making a placement decision.

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    Location

    Map showing location of Crystal Care Home

    Crystal Care Home is located at 5417 Pacer Valley Ct, Bakersfield, CA, 93313.

    About Crystal Care Home

    Crystal Care Home, also called Crystal Care Homes I, sits at 5417 Pacer Valley Ct in Bakersfield, California, and has served the area since 2006 as a family-run, state-licensed care home with room for up to 6 residents. The home welcomes seniors who need extra help with daily routines like meals, bathing, and getting dressed, and it gives support to both those who walk on their own and those with mobility concerns, including people who need more hands-on help or even are bedbound, while still making sure people have some independence. Staff is always on hand, offering 24-hour supervision and assistance, and people often mention that the care is truly warm and helpful. The facility handles medication reminders and help, offers special diets for diabetes or high blood pressure, and manages incontinence and higher needs, with support for things like two-person transfers or insulin shots as needed.

    Residents can join group activities like music therapy, fitness programs, crafts, movie nights, pet therapy, tabletop games, and social evenings, and there's a focus on keeping people social, whether inside or out in garden areas or on outings. The home may bring in health professionals for care like physical, occupational, or speech therapy, and it can work with doctors, dentists, nurses, and even support hospice stays for end-of-life care or respite visits for short-term needs. For those dealing with Alzheimer's disease or memory problems, the home has crisis counseling, educational classes, support groups, volunteer programs for extra help, and activities geared toward memory care, giving both families and residents some support and relief. Mental health outpatient services, crisis counseling, and workshops are also available, with special attention to people with Alzheimer's and their caregivers.

    The environment feels homelike and relaxed, aiming to be safe and nurturing, with features for fall prevention, regular safety checks, and clean, tidy shared and private spaces, including private baths and bathtubs. There's a book room, hot tub, steam room, recreation rooms, beauty salon, health area, barber services, indoor and outdoor spaces for gathering, and private and group meal options, including kosher and vegetarian choices. Staff helps get residents to doctor's visits, errands, or faith service visits, with transportation available at cost, and you'll find parking for those who need it. The home takes a personalized approach for each resident, building a specific care plan based on personal routines, medical needs, and what helps each person thrive. Crystal Care Home is a steady option for adults who need regular help with self-care but don't require the intense medical care of a full nursing home, and it holds its license (#157203374) as a Residential Care Facility for the Elderly, meeting a mid-level of supervision, not full skilled nursing care. The facility's been known to focus on kindness, clear routines, and letting residents grow as they're able, offering both long-term stays and the possibility for short respite care if a break's needed. Meals are prepared for each person's needs, with light housekeeping, laundry, bathing, and grooming help, and there's always a caregiver on-site to help with care or any situation that comes up, so people can have both support and a bit of peace while living there.

    People often ask...

    Crystal Care Home offers assisted living and board and care.

    The full address for this community is 5417 Pacer Valley Ct, Bakersfield, CA 93313.

    No, Crystal Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number157203374
    StatusClosed
    Facility typeResidential Care Facility for the Elderly
    Capacity6 residents
    LicenseeCRYSTAL CARE HOMES, LLC
    EffectiveAugust 14th, 2006
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Crystal Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Crystal Care Home directly. There is no cost for this service. We are compensated by the community you select.

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