Overall sentiment across the reviews is mixed but leans positive when it comes to the people and day-to-day care; concerns center on the physical plant, organization, and perceived value. Multiple reviewers emphasize strong, caring staff and good clinical oversight. The nursing overseer and direct care staff are described as knowledgeable and attentive, with prompt responses to pull cords and good hands-on care. The director and some leadership staff receive specific praise. Several reviewers explicitly called out excellent food and reliable meal delivery, as well as routine daily cleaning that contributes to an overall impression of cleanliness for many visitors/residents.
Activities and social offerings are present and reliably delivered, but described as basic. Common activities mentioned include bingo (often in the cafeteria), movies in the dining hall, exercise classes including wheelchair aerobics, church activities, and crafts. Reviewers appreciated the engagement opportunities and the fact that organized classes and games exist, but several also noted the activity roster is limited compared to other communities — meaning it may suit residents who want simple, regular programming but not those seeking a broad or upscale lifestyle calendar.
Physical facilities and accommodations are a recurring concern. The building is characterized as older and not recently updated; the dining area in particular is described as not modern. Room configurations vary — some single rooms are available, but others are two-per-room with a dorm-like feel. These descriptions, coupled with statements that the community is "not fancy/simple," point to a more utilitarian environment rather than a contemporary, high-end community. Although many reviewers said the facility is very clean, there is a notable and specific complaint about roaches in a bathroom and room. That contradictory set of cleanliness reports suggests generally good housekeeping practices for most areas but at least one serious pest incident was reported and should be considered a red flag to investigate further.
Management and organizational issues are mixed. While staff are repeatedly described as friendly and helpful, some reviewers experienced disorganization and poor follow-up. A few comments tie these problems to new ownership, and at least one reviewer reported that the facility failed to return calls and did not follow up, leading them to rule the community out. This indicates inconsistency in administrative responsiveness: operational strengths at the bedside level do not always translate into reliable communication from management or a polished admissions experience.
Value and target audience: the stated monthly price of $2,500 appears in the reviews and may cause prospective residents or families to weigh value against the facility's age and level of finish. For people who prioritize compassionate, responsive staff, straightforward, clean accommodations, and basic but consistent activities, Jasmin Terrace at Bakersfield may be a strong fit. For those seeking a modern facility, upscale dining, private rooms throughout, or a broad menu of robust activities, the community is likely to feel dated and limited. The pest report and notes about disorganization around new ownership are important items to clarify during a visit or before making any commitment.
