I placed my loved one here and have been very satisfied: the community is exceptionally clean and well organized, rooms are comfortable with private baths, and the staff are kind, honest and responsive. Care services (medication, laundry, housekeeping, meal delivery) are reliable, the meals are good, and there are plenty of activities, clear family communication and easy access to medical/transportation services. The warm, professional team gave us peace of mind and a smooth transition - I would recommend this facility to families seeking compassionate, trustworthy senior living.
Loved one of resident
Jul 2026
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Reviews
4.36·(36)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.3
Meals
4.8
Amenities
3.8
Value
4.5
Pros
Compassionate, attentive staff
High-quality dining with generous portions and alternate menu options
Exceptionally clean and well-maintained public areas and rooms
Active, varied recreational programming and organized outings
Remodeled, modernized aesthetics in portions of the campus
On-site transportation and visiting medical providers; Medicare/Medicaid accepted
Personalized assisted-living supports and clear family communication
Affordability and competitive pricing
Placement assistance and trial-stay options
Multiple care levels with memory-care access via a sister community
Ample amenities and in-room appliances
Cons
Inconsistent staff responsiveness and communication
Gaps in medication-administration documentation and family notification
Weak safeguards for resident belongings and financial transactions
High variability in staff training and conduct
Uneven facility condition and maintenance across buildings
Limited suitability for residents with high-care dependency or constant supervision needs
Renovation-related disruption and variable ambiance
Activity scheduling gaps, including limited evening programming
Summary of reviews
Savant of Burbank East presents a mixed but overall service-oriented profile. Many reviewers praise the facility for warm, compassionate caregivers, a broad set of supportive services, and a generally clean, safe environment. Dining and food service are frequently highlighted as strengths—meals are described as high-quality with generous portions and alternate-menu options—and the community offers organized activities, outings, and transportation or visiting medical providers. The community also markets practical advantages such as affordability, Medicare/Medicaid acceptance, placement assistance, and trial-stay options, which can ease transitions for prospective residents and families.
Care quality and staff performance are areas of clear divergence. Numerous accounts describe staff as caring, responsive, and personally engaged; families appreciated personalized assisted-living supports, good family communication, and staff who ‘‘go above and beyond.’’ At the same time, other accounts point to inconsistent responsiveness, communication gaps with families and primary clinicians, and variability in staff training and conduct across shifts. There are also serious operational concerns cited by families, including medication-administration practices that lack consistent family notification and allegations involving missing personal items and unexplained financial transactions. These indicate potential weaknesses in medication documentation, property tracking, and financial safeguards that merit direct inquiry during a tour.
Activities and lifestyle programming receive generally positive feedback: residents and families noted engaging daytime activities, outings (including community trips), and available salon and personal-care services. However, some reviewers described limited evening programming and uncertainty about availability of one-on-one overnight care for residents who require constant supervision; prospective residents who need higher-dependency supports should verify staffing levels and night-care protocols.
The physical plant is described unevenly. Portions of the campus have been remodeled and present a modern, inviting atmosphere; other areas—notably a memory-care unit and a secondary building—are characterized as darker, older, and in need of maintenance or cosmetic refresh. Renovation activity appears ongoing, which can create disruption and variable ambiance between buildings. Management and ownership changes (rebranding to Savant) are associated with reported aesthetic and service improvements by some families, and several reviewers praised helpful placement assistance and a generally organized admissions experience.
Bottom line: Savant of Burbank East appears to offer many features attractive to independent and assisted-living residents—strong dining, engaged daytime programming, and several practical supports—while exhibiting operational variability that affects families’ experiences. Prospective residents and families should tour both buildings, inspect the memory-care unit in person, and ask specific questions about medication protocols, property/financial safeguards, staff training and turnover, nighttime staffing, and evening programming to determine whether the facility’s current performance aligns with the resident’s care needs and expectations.
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Location
Savant of Burbank East is located at 1900 Grismer Ave, Burbank, CA, 91504.
About Savant of Burbank East
Savant of Burbank East is a senior living community in Burbank, California, that offers independent living, assisted living, memory care, and several other care options including home care, adult day services, and nursing home care, so you see a wide range of help all in one place, which can make life easier if needs change over time. The building has two stories and offers both one-bedroom and two-bedroom apartments, and residents can choose private or shared spaces, which are designed to let in lots of natural light and offer privacy and comfort, and there are both large and small lounges for gathering or quiet time.
Residents get meals and snacks prepared by chefs, so there's no need to cook, with special dietary needs like low-salt or low-sugar meals available, and they provide meal, laundry, housekeeping, and linen services, so people can relax and enjoy their days without worrying about chores, and all utilities are included in the care package, which helps keep things simple. The community welcomes both men and women, and pets are allowed, so folks don't need to leave furry friends behind. Smoking isn't allowed in any indoor areas, private or public, so the air stays clean for everyone. Residents have access to beauty and barber services, a salon, a fitness center with classes, a library, a music lounge, walking paths, gardening spots, and a movie theater, so there are plenty of ways to stay active or relax, and there are daily scheduled activities and events, including creative art lessons and group fitness sessions, which help keep everyone engaged, and there are devotional services for those who want them.
Healthcare is a main focus, with licensed nurses always on-site, a doctor on call, and specialists like a podiatrist, dentist, and homecare professionals available, and they offer physical, occupational, and speech therapy. There's medication management, help with dressing, bathing, incontinence, escorting to meals or events, and personal grooming, and staff do periodic check-ins for extra peace of mind. Memory care suites are set up for people with Alzheimer's or dementia, and Savant of Burbank East supports aging in place, so folks can stay longer without needing to move as care needs change. There's complimentary scheduled transportation for appointments or outings, and on-site parking for residents and guests. All apartments and common spaces are wheelchair friendly, including showers, which is good for those who need more accessibility. An emergency call and alert system is in place for safety.
The community has won awards for good meals, friendly atmosphere, and activity programs, and staff are known for being helpful, gentle, and joyful. The entry fee is $500, and rent payments can be all-inclusive, which covers many needed services. Residents and families work with staff to make personalized care plans, so each person gets the help they need. Savant of Burbank East is close to entertainment, dining, and shopping spots in Burbank, and supports a setting where people can enjoy purposeful living, social engagement, and companionship in a safe haven made for adults later in life.
People often ask...
Savant of Burbank East offers independent living, assisted living, and memory care.
There are 7 photos of Savant of Burbank East on Mirador.
Yes, Savant of Burbank East allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1900 Grismer Ave, Burbank, CA 91504.
No, Savant of Burbank East does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated allegations and found no deficiencies.
12 Jun 2026Complaint
12 Jun 2026Complaint
Investigated a complaint alleging concerns about resident care, meals, and hospice notification; found no deficiencies.
21 May 2026Complaint
21 May 2026Complaint
Found that the allegations that staff spoke inappropriately to residents, did not ensure showering needs, hit residents, did not assist with dressing, did not respond to calls for assistance, and threatened residents were unsubstantiated. No deficiencies were cited.
21 May 2026Inspection
21 May 2026Inspection
Observed no health or safety deficiencies during a case management visit.
27 Apr 2026Complaint
27 Apr 2026Complaint
Investigated a complaint that staff stole a resident's belongings; the items were locked in a dresser, later located, and delivered to the resident.
27 Feb 2026Inspection
27 Feb 2026Inspection
Observed a two-story home with a locked kitchen, multiple exits, and safety equipment. Medication records for nine residents were reviewed with no discrepancies.
13 Jan 2026Complaint
13 Jan 2026Complaint
Investigated allegation that staff did not prevent inappropriate interaction between residents; determined there was insufficient evidence to support the concern.
29 Dec 2025Complaint
29 Dec 2025Complaint
Identified three complaints alleging staff yelled at residents, failed to treat residents with dignity, and did not ensure timely communication. After interviews, observations, and record reviews, the allegations were unsubstantiated.
15 Oct 2025Inspection
15 Oct 2025Inspection
Identified a failure to update a resident's pre-admission appraisal and ongoing needs and services plan after a change in condition.
Type B87463(a)
29 Jul 2025Complaint
29 Jul 2025Complaint
Investigated allegations that staff yelled at a resident and that a resident's screams created an uncomfortable environment for others.
Type B87468.1(a)(1)
Type B87468.1(a)(2)
28 Jul 2025Complaint
28 Jul 2025Complaint
Investigated a complaint alleging staff theft, hair cutting without consent, poor resident hygiene, and delayed assistance. Investigators did not find evidence to support these allegations.
09 Apr 2025Complaint
09 Apr 2025Complaint
Identified insufficient supervision that contributed to a resident sustaining multiple falls and injuries, with ongoing concerns about the need for a higher level of care.
Type A87464(f)(1)
Type A87101(c)(3)
Type A1569.2(c)
Type A1569.49(f)
30 Mar 2025Complaint
30 Mar 2025Complaint
Investigated multiple allegations regarding repairs, call button responses, medical care, personal supplies, room cleanliness, food, and staff conduct. Found no evidence to support any violations and no health or safety hazards were observed.
21 Mar 2025Complaint
21 Mar 2025Complaint
Investigated allegations about living space, safety, and mildew; findings from tours and interviews showed no clear evidence to verify these concerns.
21 Mar 2025Complaint
21 Mar 2025Complaint
Investigated bed bug allegation; interviews and observations showed no current bed bugs and evidence was inconclusive.
19 Mar 2025Complaint
19 Mar 2025Complaint
Investigated allegations that staff stole money, cut hair without consent, neglected hygiene, and did not assist in a timely manner ... records and interviews reviewed.
18 Mar 2025Inspection
18 Mar 2025Inspection
Observed bedrooms were clean and well furnished, bathrooms had safety features, and hot water temperatures were within the safe range. Medications and records were securely stored, MARs were reviewed with no discrepancies, and no immediate health or safety hazards were observed.
17 Mar 2025Inspection
17 Mar 2025Inspection
Observed fire safety measures in place, clean and well-maintained common areas, and adequate emergency food supplies; some portions of the annual assessment were not completed due to time constraints.
04 Mar 2025Inspection
04 Mar 2025Inspection
Investigated a case management matter about three residents relocated; residents reported they were safe and well cared for, and their needs were met. One resident left yesterday to live with family, and interviews were conducted with the administrator and residents.
23 Jan 2025Complaint
23 Jan 2025Complaint
Investigated the allegation that neglect in care and supervision contributed to a resident’s death and could not verify the claim.
12 Dec 2024Complaint
12 Dec 2024Complaint
Investigated a complaint alleging disrepair, persistent odor, toileting neglect, lack of dignity, and insufficient activities. Found insufficient evidence to verify any concerns.
09 Dec 2024Complaint
09 Dec 2024Complaint
Investigated allegation that staff forced a resident to cut their hair. Interviews and records showed the resident did not want a haircut and staff did not obtain permission from the Power of Attorney, while a haircut occurred with consent due to tangling.
Type B87468.1(a)(3)(a)
03 Dec 2024Complaint
03 Dec 2024Complaint
Investigated a complaint alleging staff handled a resident roughly and did not address the resident's dental needs. Interviews and records showed no evidence to support either allegation.
15 Nov 2024Complaint
15 Nov 2024Complaint
Investigated two allegations regarding handling of a resident's belongings and medications. Interviews and records indicated belongings were secured for safekeeping and medications were stored for safekeeping until the resident's return.
12 Nov 2024Complaint
12 Nov 2024Complaint
Investigated the allegation that staff did not properly supervise a resident, resulting in a fall; interviews and records did not corroborate the claim.
23 Oct 2024Complaint
23 Oct 2024Complaint
Investigated two allegations—property safeguarding of residents' belongings and a bathroom in disrepair—and found insufficient information to verify either.
23 Oct 2024Complaint
23 Oct 2024Complaint
Investigated complaint that staff did not maintain room temperatures at 68 degrees; observed thermostats in rooms ranged from 72 to 78 degrees with a set point of 74–75 degrees, and residents reported being cold at night and warmer in the morning.
09 Oct 2024Complaint
09 Oct 2024Complaint
Investigated a complaint alleging care needs weren't met, unsafe environment, inappropriate staff communication, and language barriers; interviews and observations did not verify these allegations and no health or safety hazards were observed.
12 Sept 2024Complaint
12 Sept 2024Complaint
Investigated an allegation that staff did not safeguard a resident's personal belongings, did not consult with the authorized representative about signing documents, did not provide records, and did not meet hygiene and diapering needs. Interviews and records review did not provide sufficient evidence to prove these claims.
03 Jul 2024Complaint
03 Jul 2024Complaint
Investigated two allegations and found no evidence of unsafe grab bars or emotional abuse.
25 Jun 2024Complaint
25 Jun 2024Complaint
Investigated the allegation that staff did not safeguard a resident's personal belongings. Found insufficient evidence to prove the allegation.
25 Jun 2024Complaint
25 Jun 2024Complaint
Investigated an allegation that staff did not prevent a resident from disturbing another resident.
29 May 2024Complaint
29 May 2024Complaint
Investigated allegations that staff verbally abused a resident and financially abused a resident; interviews with residents and staff did not corroborate the claims.
29 May 2024Complaint
29 May 2024Complaint
Investigated the claim that the unused portion of a resident's rent was not refunded; information showed ongoing efforts to issue a refund but no definitive evidence to support the allegation.
16 May 2024Complaint
16 May 2024Complaint
Investigated a complaint with six allegations. Interviews and observations found insufficient evidence to support them.
16 May 2024Complaint
16 May 2024Complaint
Investigated five allegations regarding storage space for personal belongings, assistance after a fall, dignity in relationships, being spoken to in an appropriate manner, and medications dispensed as prescribed; found no evidence to support them.
16 May 2024Complaint
16 May 2024Complaint
Investigated two specific allegations: lack of resident privacy and staff not assisting residents with care needs. Interviews with staff and residents indicated privacy was respected and assistance with care needs was provided when needed.
14 May 2024Complaint
14 May 2024Complaint
Investigated allegations that staff did not provide requested records, that documents were falsified, and that proper rate increase notices were not provided; found no evidence to support these claims.
14 May 2024Complaint
14 May 2024Complaint
Investigated two allegations of resident safety concerns; interviews and records did not corroborate either incident.
10 May 2024Complaint
10 May 2024Complaint
Investigated the allegation that a resident sustained unexplained injuries while in care. There was not a preponderance of evidence to prove the alleged violation.
10 May 2024Complaint
10 May 2024Complaint
Investigated three specific allegations about medication distribution, dietary care, and bathing; interviews and records showed meds were given as prescribed, meals met dietary needs, and residents were showered twice a week.
10 May 2024Complaint
10 May 2024Complaint
Investigated allegations of rough handling by staff, lack of closet space, malodorous rooms, inadequate showers, untimely incontinence care, and dust and roach concerns; found no preponderance of evidence to support the allegations.
10 May 2024Complaint
10 May 2024Complaint
Investigated the allegation that staff did not prevent a resident from disturbing another resident. The investigation concluded the allegation remained unsubstantiated.
10 May 2024Complaint
10 May 2024Complaint
Investigated allegations concerning oxygen equipment, a pressure injury, retaliation, and air conditioning. Found no sufficient evidence to corroborate the claims.
29 Apr 2024Complaint
29 Apr 2024Complaint
Investigated the allegation that the elevator wasn't kept in operating condition and that a resident missed a scheduled appointment due to transportation. The elevator was observed to be operating, and transportation was provided; records showed no scheduled appointment on the cited date, and residents reported not missing any appointments.
17 Mar 2024Inspection
17 Mar 2024Inspection
Observed a two-story setting with controlled entry, locked medications, adequate food supplies, accessible safety features, and up-to-date disaster planning; no health or safety issues were noted.
14 Feb 2024Complaint
14 Feb 2024Complaint
Investigated the allegation that staff did not provide adequate hygiene care to a resident. Interviews and observations found residents clean and well-groomed, with no health or safety hazards identified.
14 Feb 2024Complaint
14 Feb 2024Complaint
Investigated the allegation that staff did not treat a resident with respect; interviews and observations did not provide enough information to verify the claim.
17 Jan 2024Complaint
17 Jan 2024Complaint
Investigated the allegation that staff did not keep premises free of insects and the allegation that staff stole residents' belongings. Found pest control measures in place and no missing items reported by residents.
08 Jan 2024Complaint
08 Jan 2024Complaint
Investigated a complaint alleging improper COVID-19 precautions. Found there was insufficient information to support the allegation.
06 Dec 2023Complaint
06 Dec 2023Complaint
Investigated allegations that a resident jumped from the rooftop, resulting in hospitalization and death. Also reviewed claims of financial withdrawal from a resident's bank account and concerns about safety for residents.
Type A87468.1(a)(2)
20 Nov 2023Complaint
20 Nov 2023Complaint
Investigated the allegation that the resident’s bathroom was in disrepair and that staff did not provide towels. Found the bathroom shower head was functional and all residents reported receiving towels when needed.
20 Nov 2023Complaint
20 Nov 2023Complaint
Investigated the allegation that staff did not respond promptly to resident call buttons and found there was insufficient information to support it.
03 Nov 2023Complaint
03 Nov 2023Complaint
Investigated the allegation that staff forced a resident to move rooms and found no evidence to support the claim.
25 Aug 2023Complaint
25 Aug 2023Complaint
Investigated the allegation that a resident sustained pressure injuries while in care; findings showed inadequate care allowed ulcers to worsen.
Type A87615(a)(1)(a)
Type B87468.2(a)(4)(a)
16 Aug 2023Complaint
16 Aug 2023Complaint
Investigated allegations of neglect related to a resident’s hospitalization and development of pressure injuries, dehydration, and malnutrition while under care.
Type A87466
Type A1569.49(e)
Type A1569.49(f)
02 Aug 2023Complaint
02 Aug 2023Complaint
Investigated complaints that a resident missed an optometrist appointment because transportation wasn't arranged and that changes in the resident's vision weren't updated in the medical records. Also reviewed concerns about room maintenance and staff conduct, with no conclusive evidence for those concerns.
Type B87465(a)(2)
Type B87463(a)(1-3)
28 Jul 2023Complaint
28 Jul 2023Complaint
Investigated the allegation that staff unlawfully evicted a resident, and found insufficient evidence to prove the eviction occurred.
24 Jun 2023Inspection
24 Jun 2023Inspection
Observed a secure, clean site with locked medications, proper safety signage, and adequate food stocked; no health and safety issues noted.
12 Jun 2023Complaint
12 Jun 2023Complaint
Investigated allegations that residents smoked marijuana and that the environment was uncomfortable; observed rooms and common areas, interviewed residents and staff, and found no marijuana use inside and no health or safety hazards noted.
23 Mar 2023Complaint
23 Mar 2023Complaint
Investigated allegation that staff failed to administer medication as prescribed and that a staff member handled a resident roughly; interviews with residents and staff and record review were conducted. No evidence found to support the allegations.
03 Mar 2023Complaint
03 Mar 2023Complaint
Identified a temporary hot water outage with temperatures in bathrooms ranging from 105.8 to 111.2 degrees Fahrenheit, within acceptable ranges. Residents were notified.
24 Feb 2023Complaint
24 Feb 2023Complaint
Investigated allegations that staff did not safeguard a resident's personal belongings and that staff threatened a resident.
03 Feb 2023Inspection
03 Feb 2023Inspection
Investigated a self-reported incident in which a resident was seen bleeding in the parking area and was taken to the hospital after 911 was called; a second resident reported seeing a fall from the roof, while the rooftop door was locked, and no health or safety issues were observed at the time; further investigation was required.
26 Jan 2023Complaint
26 Jan 2023Complaint
Investigated allegations that residents did not receive meals on time, food items were missing from meals, and staff discarded residents' belongings; interviews and observations showed meals were timely and complete and staff did not discard residents' belongings.
18 Jan 2023Complaint
18 Jan 2023Complaint
Investigated the allegation that staff yelled at residents. Interviews indicated no yelling occurred and residents did not witness such behavior; no immediate health and safety issues were observed.
18 Jan 2023Complaint
18 Jan 2023Complaint
Investigated the allegation that a resident fell while in care and the allegation that staff did not provide adequate supervision. Interviews and record reviews did not provide evidence to support these allegations.
19 Dec 2022Complaint
19 Dec 2022Complaint
Investigated the allegation that staff increased rents without proper notice. Found that residents received a letter about a cost of living increase and SSI/SSP changes, and understood why rents rose; evidence did not prove the allegation.
01 Dec 2022Complaint
01 Dec 2022Complaint
Identified bed bugs present from June 2020 through October 2020, with rooms heat-treated by pest control.
Type B87303(a)
01 Dec 2022Complaint
01 Dec 2022Complaint
Investigated concerns about shower assistance, isolation in a resident's room, and cleanliness of resident rooms.
18 Nov 2022Complaint
18 Nov 2022Complaint
Investigated allegations that staff did not provide adequate care and supervision, made inappropriate comments, failed to treat residents with dignity, and did not ensure an Ombudsman poster was displayed.
13 Oct 2022Complaint
13 Oct 2022Complaint
Investigated and found insufficient evidence to determine whether the resident contracted infections during care resulting in hospitalization.
13 Oct 2022Complaint
13 Oct 2022Complaint
Investigated three specific allegations: staff spoke inappropriately to residents, residents did not receive medications as prescribed, and residents were left in soiled diapers for long periods. Found insufficient evidence to support violations.
12 Oct 2022Complaint
12 Oct 2022Complaint
Investigated the allegation that a resident sustained a pressure injury, was handled roughly, was not treated with dignity, and faced inappropriate comments; the investigation found no preponderance of evidence to prove the allegations.
11 Oct 2022Complaint
11 Oct 2022Complaint
Investigated a complaint alleging staff did not address an open sore on a resident in a timely manner. Based on interviews and document reviews, there was insufficient evidence to prove the allegation.
01 Sept 2022Complaint
01 Sept 2022Complaint
Investigated the allegations that a resident sustained pressure injuries while in care, staff handled residents roughly, failed to treat residents with dignity and respect, and made inappropriate comments toward a resident. Interviews and records showed no evidence to support these allegations.
21 Jun 2022Complaint
21 Jun 2022Complaint
Investigated the allegation that residents were exposed to cigarette smoke; found that smoking occurred in the designated outdoor area near the entrance and staff kept doors closed to prevent smoke from entering.
20 May 2022Complaint
20 May 2022Complaint
Investigated an incident in which a resident was stuck in the elevator and the in-elevator phone was not working; the incident was reported.
Type B87691(a)
29 Apr 2022Complaint
29 Apr 2022Complaint
Investigated an allegation that staff unlawfully evicted a resident and found insufficient evidence to prove or disprove it.
16 Mar 2022Complaint
16 Mar 2022Complaint
Investigated the allegation that staff stole a resident's money, including social security funds and stimulus checks. The investigation found no preponderance of evidence to prove or disprove the allegation.
23 Feb 2022Inspection
23 Feb 2022Inspection
Found clean living spaces with functioning safety features and secure medication storage. No deficiencies observed.
13 Dec 2021Complaint
13 Dec 2021Complaint
Investigated a refund allegation after a resident moved out; investigators found no preponderance of evidence to prove the claim.
19 Oct 2021Complaint
19 Oct 2021Complaint
Investigated the allegation of a suspicious death and found that the incident occurred elsewhere and not at this site.
18 Oct 2021Complaint
18 Oct 2021Complaint
Investigated several allegations about resident transportation to appointments, grooming needs, changes in medical condition, and environmental comfort.
01 Oct 2021Complaint
01 Oct 2021Complaint
Investigated allegations that staff did not provide residents' medications in a timely manner, did not keep accurate medication logs, provided inadequate food service, did not meet residents' dietary needs, and did not keep the site clean, and that call buttons were not answered promptly.
Type A87415(a)(2)
20 Sept 2021Complaint
20 Sept 2021Complaint
Investigated two allegations: staff did not address a resident's hygiene needs and a resident was not properly fed. Evidence did not support either claim.
25 Aug 2021Inspection
25 Aug 2021Inspection
Observed no deficiencies related to regulatory requirements during the annual review.
25 Aug 2021Complaint
25 Aug 2021Complaint
Investigated four allegations about a former resident's wheelchair, accommodations for a resident, access to medical records/incident reports, and safeguarding belongings; interviews and observations did not establish these violations.
16 Jul 2021Complaint
16 Jul 2021Complaint
Investigated a claim that the administrator financially abused a resident by stealing the resident's identity, opening a bank account in the resident's name with automatic deposits of SSI funds, and taking a $500 money order.
07 Jun 2021Complaint
07 Jun 2021Complaint
Investigated a complaint that staff financially abused a resident. Investigators did not find evidence of misusing residents' funds.
07 Jun 2021Complaint
07 Jun 2021Complaint
Investigated three medication-related allegations: that a resident was not administered medication as prescribed, staff disposed of a resident's medication, and staff did not keep an accurate medication log. Interviews and documentation did not corroborate these claims.
02 Jun 2021Complaint
02 Jun 2021Complaint
Investigated a complaint that staff yelled at residents; medical records access and privacy during diaper changes were not supported.
Type A87468.1(a)(1)(a)
07 May 2021Complaint
07 May 2021Complaint
Investigated the allegation that a resident fell in care resulting in a fracture. Interviews with staff and residents did not indicate neglect or lack of supervision.
18 Apr 2021Complaint
18 Apr 2021Complaint
Investigated complaints about pest infestations and staff treatment of residents; identified roaches and bed bugs in some rooms, and interviews indicated staff treated residents with dignity.
Type B87303(a)
01 Mar 2021Complaint
01 Mar 2021Complaint
Investigated allegations that staff verbally abused and threatened a resident and that the resident was financially abused. Found no evidence to prove the allegations.
24 Dec 2020Complaint
24 Dec 2020Complaint
Found that the allegation that staff did not notify the authorized representative of a resident's change in condition was unfounded and dismissed after a telephonic investigation. Staff stated the resident did not reside there.
12 Nov 2020Complaint
12 Nov 2020Complaint
Determined that the resident identified as R1 did not reside at this location but at a sister location, had been admitted to the hospital and had not returned; the allegation was unfounded and dismissed.
15 Oct 2020Complaint
15 Oct 2020Complaint
Investigated the allegation that staff did not safeguard a resident's money; found that the resident signed an authorization for pre-authorized payments, but could not recall signing and wanted to revoke. Nine residents were interviewed; none reported unauthorized withdrawals, four were enrolled with consent, and staff explained that a third-party company handles funds with access limited to management, and withdrawals were reportedly authorized by residents.
20 Feb 2020Complaint
20 Feb 2020Complaint
Reviewed findings indicate there was no evidence to support that staff caused injury to or engaged in an altercation with the resident.
31 Jan 2020Inspection
31 Jan 2020Inspection
Reviewed a meeting addressing concerns about an eviction notice and unlawful detainer issued to Resident #1, resulting in agreed-upon steps to rescind the notice, assist the resident, and explore relocation options.
23 Jan 2020Complaint
23 Jan 2020Complaint
Reviewed, there was insufficient evidence to confirm that staff failed to treat residents with dignity, moved resident belongings without permission as punishment, or failed to administer medications as prescribed; allegations were thus deemed unsubstantiated.
Type A87468.1(a)(1)
22 Jan 2020Inspection
22 Jan 2020Inspection
Reviewed a situation involving an unlawful detainer where efforts were made to delay eviction and assist the resident with relocation, with discussions among various agencies and facility staff to address her willingness to stay or leave.
16 Jan 2020Complaint
16 Jan 2020Complaint
Determined that an unlawful eviction allegation was valid due to a discrepancy in the rent amount stated in the eviction notice and the resident’s signed agreement, which invalidated the notice.
14 Nov 2019Complaint
14 Nov 2019Complaint
Investigated the allegation that the facility overcharged a resident, and found that the temporary manager lacked authority to collect funds prior to the current licensee becoming licensed on 2/21/19.
03 Sept 2019Complaint
03 Sept 2019Complaint
Reviewed allegations regarding illegal eviction, medication withholding, medication mismanagement, and failure to meet resident needs, all of which lacked sufficient evidence to confirm any violations.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Savant of Burbank East. The information above has not been verified or approved by the owner or operator. For exact information, please contact Savant of Burbank East directly. There is no cost for this service. We are compensated by the community you select.
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