I live here and am very pleased - the staff are warm, professional, and attentive (Lori and Maricel are outstanding), and the place feels home-like and safe. My bright, spacious room has a balcony/patio option, the interior courtyard and large deck are lovely, and the grounds are well maintained. There's a vibrant activities and music program, nutritious meals, a nice dining area, nurse on duty, and reliable medication management. Priced fairly for a studio ($2,950 + one-time $2,950 community fee), it's a clean, friendly, well-run community I'd recommend.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Reasonable pricing and Medicare/Medicaid participation
Large dining room with bar and communal areas
Cons
Inconsistent staff responsiveness and communication
Medication-administration inconsistencies and delays
Staffing shortages affecting timeliness of care
Communication gaps during infection-control events and emergencies
Limited menu variety and occasional meal-service disruptions
Sanitation and housekeeping inconsistencies (e.g., carpet cleanliness)
Allegations of theft by housekeeping
Mixed perceptions of value relative to cost
Summary of reviews
Reviewer accounts of Royal Bellingham Luxury Retire present a split picture: many emphasize strong, hands-on caregiving, attractive facilities, and an active social environment, while others raise operational concerns that a prospective resident or family should investigate before committing.
Care quality and clinical services: Several reviewers describe attentive, compassionate staff, on-site nursing coverage, regular physician visits, and timely, professional medication management. These accounts highlight cases where families felt clinical needs were met and emergency responses were prompt. Conversely, other accounts describe medication delays, incorrect medication administration, and slower response times to call bells. Taken together, the pattern suggests variability in clinical reliability — strong care is possible, but families should verify current staffing levels, medication-administration protocols, and recent clinical-inspection records during a tour.
Staff and management: The facility receives frequent praise for engaged administration and specific staff members who are seen as valuable assets and good communicators. Many reviewers describe a warm, home-like atmosphere created by friendly caregivers and an involved administrator. However, there are also reports of inconsistent staff conduct and communication tone, instances of staff being inattentive or distracted, and perceived understaffing. There are also allegations concerning housekeeping conduct; these are serious individual claims that merit direct inquiry with management and review of any investigative outcomes.
Dining and activities: Dining spaces and food quality are generally characterized positively — reviewers note nutritious meals and attractive dining rooms, with meals being adapted for pandemic conditions (delivered to rooms). Some reviewers, however, mention limited menu choices and occasional disruptions to meal service. The activities program is described as robust when operating (bingo, card games, music programs, community events, family BBQs), though programming was curtailed during COVID-related restrictions. Prospective residents should ask about the current activities calendar and how the community restores or modifies programming after public-health events.
Facilities and environment: The property is consistently described as pleasant, with well-maintained grounds, sunny rooms, patios, balconies, and ADA-compliant bathrooms. At the same time, there are isolated sanitation and housekeeping concerns (for example, carpet cleanliness and odor in some common areas). Overall upkeep appears good, but cleanliness consistency may vary by area.
Notable patterns and guidance for families: Reviews cluster into two main experiences — highly positive accounts that emphasize compassionate staff, good food, and a well-kept campus, and more critical accounts that focus on responsiveness, medication handling, housekeeping, and crisis communication. Before deciding, prospective residents and families should (1) request current staffing ratios and turnover information, (2) ask about medication-administration procedures and recent error-reduction measures, (3) review the facility’s infection-control history and communication protocol for outbreaks, (4) inspect housekeeping practices and ask about any internal investigations relating to misconduct, and (5) tour during a mealtime and an activity to assess menu variety and program vibrancy. These targeted checks will help clarify whether the community’s strengths align with your priorities and whether the operational concerns have been addressed.
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Location
Royal Bellingham Luxury Retire is located at 12229 Chandler Blvd Rm. 107, Valley Village, CA, 91607.
About Royal Bellingham Luxury Retire
Royal Bellingham Luxury Retire offers a place for seniors who want a higher level of comfort and care, and they've set up amenities and services you do not always find in standard retirement communities because they've focused on features meant to make daily living easier and more enjoyable for residents. The staff provides help that suits each person's needs, whether someone's looking for independent living, specialized care, or more support as time goes on, and there are some unique names for their programs and amenities which belong only to this facility-though the specific names aren't mentioned, you can expect things branded as Royal Bellingham Luxury Retire throughout the building. Seniors have access to amenities designed for comfort, including media boxes and rotating features for their entertainment, so days don't get dull, and the environment aims to stay both elegant and practical. Residents have dedicated spaces for relaxing, storage, and parking services, and there are additional options connected to real estate leasing, book stores, medical offices, and even photographic services, so you get a mix of conveniences right where they're needed. If a senior needs specialized health care, there's attention to that with tailored support focused on personal needs, and for those who want plenty of activities right at home, the rotating media features and on-site amenities make life a little easier and more engaging. All these details come together to create a place that's focused on helping retirees enjoy their years with a sense of luxury and daily comfort, using features and care options that are specific to Royal Bellingham Luxury Retire.
People often ask...
Royal Bellingham Luxury Retire offers competitive pricing, with rates starting at a cost of $5,048 per month.
Royal Bellingham Luxury Retire offers independent living and assisted living.
There are 4 photos of Royal Bellingham Luxury Retire on Mirador.
The full address for this community is 12229 Chandler Blvd Rm. 107, Valley Village, CA 91607.
No, Royal Bellingham Luxury Retire does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Assessed a $10,000 civil penalty for physical abuse.
CCR 87468.2(a)(8)Additional Personal Rights of Residents in Privately Operated Facilities
Health and Safety Code § 1569.49(f)Civil penalty for physical abuse
18 May 2026Inspection
18 May 2026Inspection
Identified that medication refusal notifications for residents were not properly documented, posing potential health and safety risks.
Type B87466
18 May 2026Complaint
18 May 2026Complaint
Identified multiple allegations of delayed medical care, neglect resulting in a fracture from unwitnessed falls, and inadequate housekeeping, laundry, and personal care supplies; found insufficient evidence to prove the alleged violations.
15 Apr 2026Complaint
15 Apr 2026Complaint
Investigated allegations that a resident developed two Stage II pressure injuries due to staff neglect and that timely medical attention was not sought.
Type A87464(f)(1)(f)
Type A87631(a)(3)(a)
24 Mar 2026Inspection
24 Mar 2026Inspection
Observed hot water temperatures in six resident restrooms exceeded 120°F, posing an immediate health risk.
Type A87303(e)(2)
24 Mar 2026Complaint
24 Mar 2026Complaint
Investigated allegations that staff did not safeguard a resident’s belongings and that a door lock did not function; findings did not establish the alleged violations.
24 Mar 2026Complaint
24 Mar 2026Complaint
Investigated allegations that a resident sustained pressure injuries due to staff neglect and that a resident with a prohibited health condition was retained. The assessment found no clear evidence linking neglect to the injuries.
24 Mar 2026Complaint
24 Mar 2026Complaint
Investigated the allegation that staff left a resident in soiled diapers for extended periods and that the resident developed a bed sore due to staff neglect.
10 Mar 2026Complaint
10 Mar 2026Complaint
Identified that staff refused readmission of a resident from hospital after discharge, despite hospital clearance and the resident's desire to return.
Type A87468.2(a)(20)(a)
10 Mar 2026Complaint
10 Mar 2026Complaint
Investigated allegations that staff did not provide timely assistance and did not treat a resident with respect. Found insufficient evidence to prove whether these allegations occurred.
19 Feb 2026Inspection
19 Feb 2026Inspection
Observed no immediate health or safety concerns during an unannounced case management visit, including a plant tour and staff interviews.
22 Jan 2026Inspection
22 Jan 2026Inspection
Identified failure to follow a resident’s care plan by coordinating with therapists to implement mobility aids, creating potential health and safety risks.
Type B87464(d)
12 Jan 2026Complaint
12 Jan 2026Complaint
Investigated an allegation that the place was not free from pests. Cockroaches were observed in a resident's room and in hallways during the visit.
Type B87303(a)(a)
12 Jan 2026Complaint
12 Jan 2026Complaint
Investigated the allegation that staff did not provide reasonable accommodations to a resident in care.
Type A87468.1(a)(2)
23 Dec 2025Complaint
23 Dec 2025Complaint
Investigated allegations that staff confined a resident to their bedroom, did not respond promptly to a call button, and did not safeguard a resident's personal item. Findings described mobility limitations requiring assistance with transfers, variable call button response times, and efforts to locate or safeguard belongings.
Type B87464(a)(a)
23 Dec 2025Complaint
23 Dec 2025Complaint
Investigated a complaint that a personal property inventory for a resident wasn't completed and a complaint that a resident's possessions weren't safeguarded; an inventory was completed on 11/25/2025 and the resident's belongings were accounted for.
04 Dec 2025Complaint
04 Dec 2025Complaint
Investigated three complaints about reporting and property inventory; found failures in reporting to licensing and completing resident personal property inventories, and insufficient evidence that a resident was kept outside for an extended period.
Type B87211(a)(1)(a)
Type B1569.153(d)(d)
28 Oct 2025Complaint
28 Oct 2025Complaint
Investigated a sexual abuse allegation involving a staff member who engaged in sexual activity with a resident and had a romantic relationship with another resident, based on interviews, video footage, and records.
Type A87468.2(a)(8)
Type B1569.49(e)
Type B1569.49(f)
02 Jul 2025Inspection
02 Jul 2025Inspection
Investigated a complaint of sexual assault involving a resident; found the incident report was submitted late and with incorrect information, and staff were sleeping in a basement lounge area, creating safety concerns.
Type A87211(c)
Type A87405(d)(2)(5)
Type B87307(a)
02 Jul 2025Complaint
02 Jul 2025Complaint
Identified that a staff member sexually assaulted a resident and found insufficient evidence that staff violated the resident's dignity and rights.
Type A87468.2(a)(8)
02 Jul 2025Complaint
02 Jul 2025Complaint
Investigated an allegation that a staff member sexually abused a resident. Evidence did not establish that the incident occurred.
23 May 2025Inspection
23 May 2025Inspection
Found deficiencies related to health screenings and TB testing for staff and residents. Two staff did not have physician-signed health screenings and one resident did not have a TB test.
Type B87412(a)(11)
Type B87458(c)(1)(A)
22 May 2025Inspection
22 May 2025Inspection
Observed compliance with health and safety standards during the visit. No deficiencies cited.
15 Apr 2025Complaint
15 Apr 2025Complaint
Investigated allegations that staff did not bathe a resident and did not change the resident's undergarments promptly; interviews and records indicated the resident was bathed regularly and received timely assistance with changing clothes.
19 Mar 2025Complaint
19 Mar 2025Complaint
Investigated a pest complaint and found cockroach activity in the kitchen and in residents' rooms, despite ongoing pest control services.
Type B87555(b)(27)
31 Jan 2025Inspection
31 Jan 2025Inspection
Identified a self-reported death from 01/27/2025; staff were interviewed and a brief tour was conducted, and no deficiencies were observed.
09 Jan 2025Inspection
09 Jan 2025Inspection
Investigated a self-reported unusual incident involving a resident and staff on 12/29/2024. A referral to the Investigations Branch was made; no immediate health and safety concerns were observed; further investigation needed.
05 Nov 2024Complaint
05 Nov 2024Complaint
Investigated a complaint alleging several resident care concerns; interviews and records indicated insufficient evidence to support the allegations.
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated allegations that staff neglected a resident, failed to obtain timely medical treatment, and did not meet residents' needs, related to a resident's death.
19 Jun 2024Complaint
19 Jun 2024Complaint
Investigated the allegation that staff did not provide a comfortable environment for residents. Temperature was generally kept within 78 to 85 degrees with automatic thermostats; some residents requested cooler settings, but the investigation did not find evidence to confirm the allegation.
21 May 2024Inspection
21 May 2024Inspection
Observed residents engaged in group activities; common areas were clean and in good repair, and outdoor spaces had shaded seating. No health or safety hazards were identified.
04 May 2024Complaint
04 May 2024Complaint
Investigated the temperature complaint and found that most areas were within comfortable ranges, with some areas near 80°F and thermostat readings mostly in the 72–76°F and 74–75°F ranges.
03 Jan 2024Inspection
03 Jan 2024Inspection
Identified failures to report suspected abuse within 24 hours and to update a resident’s reappraisal after the resident began drinking alcohol, smoking marijuana, and had a change in mental condition.
Type A87211(c)
Type B87463(a)(3)
03 Jan 2024Complaint
03 Jan 2024Complaint
Investigated an allegation that a staff member emotionally abused a resident. The investigation included interviews with residents, staff, and a relative, with varying accounts on the incident.
03 Jan 2024Complaint
03 Jan 2024Complaint
Investigated an allegation that a staff member inappropriately touched a resident. Found no evidence to support the allegation.
03 Jan 2024Complaint
03 Jan 2024Complaint
Investigated an allegation that a staff member molested a resident; investigators found insufficient evidence to support the claim.
05 Oct 2023Inspection
05 Oct 2023Inspection
Investigated an alleged sexual assault involving a resident; LAPD NHDD later closed the investigation after hospital staff indicated the report was erroneous due to a lab error. No further investigation was needed.
31 Jul 2023Complaint
31 Jul 2023Complaint
Investigated a complaint that residents were not kept at a comfortable temperature during a heat wave. Found that most thermostats read around 70s in common areas, some rooms were warmer, and staff offered fans to residents to improve comfort.
14 Jun 2023Complaint
14 Jun 2023Complaint
Investigated two allegations that a resident was not adequately fed and that hygiene needs were not met during care.
14 Jun 2023Complaint
14 Jun 2023Complaint
Investigated allegations that staff caused injuries to a resident, that a family member financially abused the resident, and that the resident was not given a shower.
19 May 2023Inspection
19 May 2023Inspection
Observed that most rooms were single occupancy with two double rooms. Restrooms were stocked and clean, and resident and staff records were in order; medications were stored and reviewed with no errors; infection control measures including screening, PPE, and cleaning protocols were in place.
18 May 2023Inspection
18 May 2023Inspection
Found safety and daily operation components aligned with requirements, including adequate food, symptom screening, comfortable temperature, fire extinguishers, and posted activity schedules; a follow-up visit was planned to complete the annual review.
12 May 2023Complaint
12 May 2023Complaint
Investigated the allegation that staff are not cleaning residents' rooms. Ten rooms were inspected and found clean, and staff described daily and deep cleaning procedures.
03 May 2023Complaint
03 May 2023Complaint
Investigated allegations about bedbug infestation response, shower assistance, toileting help, and incident reporting. Findings indicated the insect issue was limited to one room and addressed, and residents received scheduled showers and timely toileting assistance, with concerns discussed with staff.
05 Apr 2023Complaint
05 Apr 2023Complaint
Investigated the allegation that staff did not care for and respond to a resident in a timely manner. Found insufficient evidence to support this claim based on interviews and records.
05 Apr 2023Complaint
05 Apr 2023Complaint
Investigated the allegation that staff abandoned a resident at a hospital and found insufficient evidence to support the claim.
21 Mar 2023Complaint
21 Mar 2023Complaint
Investigated concerns about a resident's unwitnessed fall notification, shoe condition, medical care, change of condition notification, and staff training, including interviews and records reviews.
Type B87211(a)(1)
08 Mar 2023Complaint
08 Mar 2023Complaint
Investigated the allegation that a resident was left in soiled conditions for an extended period and that an eviction notice was served unlawfully.
Type B87224(d)(1)(B)
03 Mar 2023Inspection
03 Mar 2023Inspection
Identified that a resident's reappraisal was not updated after being discharged from the hospital following a change in condition.
Type B87463(a)(3)
03 Mar 2023Complaint
03 Mar 2023Complaint
Investigated an allegation that a resident had scabies. Evidence did not show the resident contracted scabies while in care.
02 Mar 2023Complaint
02 Mar 2023Complaint
Investigated the allegation that a resident sustained an unexplained unstageable pressure injury while in care. The investigation included medical-record review and interviews with relevant staff.
22 Feb 2023Complaint
22 Feb 2023Complaint
Investigated the allegation that a resident with dementia eloped due to lack of supervision. Found no evidence to support the allegation.
27 Jan 2023Complaint
27 Jan 2023Complaint
Investigated a complaint alleging staff did not meet a resident's needs and a pest issue; the investigation found insufficient evidence to support either allegation.
27 Jan 2023Inspection
27 Jan 2023Inspection
Investigated an allegation that a resident was sexually fondled by a staff member. Evidence did not confirm the alleged sexual abuse.
13 Jul 2022Complaint
13 Jul 2022Complaint
Investigated a complaint alleging a resident was not bathed and did not have a change of socks for at least a week. Interviews indicated the resident required assistance but did not receive regular bathing or sock changes during that time.
Type B87468.1(a)(2)
13 Jul 2022Complaint
13 Jul 2022Complaint
Investigated the allegation that there are video cameras in a resident's room. Found video cameras in entrances and common areas (front door, back entrance, lobby, front desk) and in two medication rooms, with no cameras detected in any residents' rooms.
13 Jul 2022Complaint
13 Jul 2022Complaint
Investigated two complaints about care issues. Found the resident self-managed the catheter with no observed placement problems, and that the resident was not kept clean and dry when a preferred caregiver was away.
13 Jul 2022Complaint
13 Jul 2022Complaint
Investigated three allegations about cleaning, bathing, and staffing. Found no conclusive evidence to support these concerns.
13 Jul 2022Complaint
13 Jul 2022Complaint
Investigated a complaint; found staff administered crushed medications in applesauce as ordered and allowed privacy during visits, and there was insufficient evidence to support the remaining allegations.
22 Apr 2022Complaint
22 Apr 2022Complaint
Investigated allegation that a resident sustained pressure injuries while in care. Findings showed the resident had an unstageable left hip wound treated with home health in mid-2020 and later developed deep tissue injuries that led to hospital admission.
Type A87615(a)(1)
22 Apr 2022Inspection
22 Apr 2022Inspection
Observed unsecured outdoor tools and staff not consistently wearing masks, creating safety and health concerns for residents. Identified related deficiencies involving storage of potentially dangerous items and residents' personal rights and accommodations.
Type A87705(f)(1)
Type B87468.1(a)(2)
23 Feb 2022Complaint
23 Feb 2022Complaint
Investigated an allegation that staff did not allow a resident to access telephone calls. Interviews with staff and the resident indicated the resident uses a personal cell phone and prefers to take calls in their private room.
23 Dec 2021Inspection
23 Dec 2021Inspection
Identified that a staff member began working in mid-November without proper criminal record clearance being associated to the site and without a required health screening.
Type A87355(e)(2)
Type A87411(f)
27 Aug 2021Complaint
27 Aug 2021Complaint
Investigated complaints and found one resident's carpet was in disrepair. For the remaining concerns about call responses, staff behavior, food service, cleaning, and environment, there was no evidence to support them.
Type B87303(a)
27 Aug 2021Complaint
27 Aug 2021Complaint
Investigated two specific allegations and found no evidence to support them.
06 Jul 2021Complaint
06 Jul 2021Complaint
Investigated a complaint alleging bed bugs and staffing-related issues with showers, room cleaning, and medication administration. There was no evidence to support the allegations.
02 Jun 2021Complaint
02 Jun 2021Complaint
Investigated allegations that staff did not assist with medications, screamed at a resident, failed to provide laundry service timely, did not respond to a call button promptly, and treated residents without dignity. Interviews with residents and staff did not provide evidence confirming these concerns.
25 May 2021Inspection
25 May 2021Inspection
Observed disinfectants and cleaning supplies accessible to clients and not all staff wore face coverings at entry, creating infection control concerns.
Type A87309(a)
24 May 2021Complaint
24 May 2021Complaint
Investigated allegation that facility did not meet residents' needs, including toileting assistance, and did not find sufficient evidence to confirm the allegation.
10 May 2021Complaint
10 May 2021Complaint
Investigated an allegation that staff did not prevent residents from engaging in verbal altercations; interviews with residents and staff suggested most handled the incidents properly, and involved residents were relocated away from each other.
10 May 2021Complaint
10 May 2021Complaint
Investigated an allegation that a staff member locked a resident in a room, took away the resident's personal phone, and pushed the resident onto the bed while dressing.
07 Apr 2021Complaint
07 Apr 2021Complaint
Investigated an allegation of bed bugs; a third-party inspection found evidence of bed bugs on a resident's bed frame.
Type B87303(a)
07 Apr 2021Complaint
07 Apr 2021Complaint
Found no evidence to support the allegation that medications were not centrally stored, after reviewing interviews and records. Noted that staff took steps to ensure the resident’s safety and well-being.
02 Jul 2020Inspection
02 Jul 2020Inspection
Interviews and a review were conducted following allegations of inappropriate conduct at the facility. Follow-up actions were discussed to ensure resident safety.
22 Jan 2020Inspection
22 Jan 2020Inspection
Confirmed relocation of a specific resident to the facility and verified provision of appropriate care and services during the inspection.
16 Oct 2019Complaint
16 Oct 2019Complaint
Investigated allegations of severe neglect and failure to reassess a resident's condition, concluding insufficient evidence to support claims that neglect contributed to the resident’s death or that the staff failed to monitor changes in the resident's condition.
30 Sept 2019Complaint
30 Sept 2019Complaint
Confirmed allegation of elevator repair issues with facility taking steps to accommodate residents and notify licensing agency.
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Mirador Living is not affiliated with the owner or operator(s) of Royal Bellingham Luxury Retire. The information above has not been verified or approved by the owner or operator. For exact information, please contact Royal Bellingham Luxury Retire directly. There is no cost for this service. We are compensated by the community you select.
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