Savant of Burbank West

1911 Grismer Ave, Burbank, CA 91504

Assisted Living
Memory Care

3.8·17 reviews

For the front desk(818) 295-2727

Reviews

3.82·(17)

Overall rating

5
4
3
2
1

Care
4.2
Staff
4.0
Meals
5.0
Amenities
2.0
Value
5.0

Pros

Compassionate, attentive caregiving team
Long staff tenure and low turnover
Impeccably clean common areas
Welcoming, homelike atmosphere
Engaging, well-run activities program
Dedicated activities directors
Strong memory-care expertise
Accommodating and communicative management
High-quality, appealing dining
Convenient location and accessible layout

Cons

Inconsistent clinical communication with families
Medication-management inconsistencies
Gaps in clinical monitoring and hydration protocols
Restricted visitation policy flexibility during health events
Operational disorganization and staff busyness
Aging building with ongoing renovation-related disruption
Variable social engagement and atmosphere across units
Occasional gaps in responsiveness during peak times

Summary of reviews

Savant of Burbank West receives consistent praise for its caregiving culture and daily living environment. Reviewers highlight a compassionate, attentive staff and long staff tenure, which supports continuity of care; many accounts describe a welcoming, homelike atmosphere and spotlessly clean common areas. The community’s activities program and dedicated activities directors are frequently cited as strengths, with engaging programming that contributes to resident satisfaction. Memory-care programming is described favorably in multiple accounts, and dining quality is often characterized as appealing.

At the same time, there are recurring operational concerns that prospective residents and families should probe. Several accounts point to inconsistent clinical communication with families and organizational disorganization at times, with staff described as busy and occasionally slow to respond. Related clinical issues include medication-management inconsistencies and gaps in monitoring that reviewers associate with adverse changes in some residents’ conditions; there are also specific concerns about hydration oversight. These items suggest the need for clear, documented clinical protocols and transparent family notification practices.

Facility and management characteristics are mixed. The building is a former hotel that has undergone or is undergoing renovation; reviewers note that the property is generally clean and adequately secure but that some areas show their age and lack charm. Management is described by some as responsive and accommodating, yet others point to poor communication and uneven follow-through. Visitation policies have been described as restrictive in particular circumstances, which may affect family access during certain events.

Overall, Savant of Burbank West appears to offer strong person-centered care, a stable caregiving team, and a robust activities/dining experience for many residents. However, families should evaluate clinical oversight, medication and hydration protocols, staffing responsiveness during peak times, and unit-specific atmosphere during a tour. Asking management for written clinical procedures, staffing ratios, examples of family communication practices, and the timeline for any renovation work will help clarify whether the community’s operational practices align with a particular resident’s needs.

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Location

Savant of Burbank West is located at 1911 Grismer Ave, Burbank, CA, 91504.

About Savant of Burbank West

Savant of Burbank West sits in Burbank, California, and has served seniors for over 20 years with care that matches each person's needs, and you'll find staff trained in dementia and Alzheimer's who offer both memory care and assisted living, as well as options for independent living, nursing home services, in-home care, and even senior apartments, so there's plenty of choice for different stages of aging. The place holds a license from the state (number 198603137), runs with 100 beds for adults 55 and older, and has both private and shared rooms, many with kitchenettes, private bathrooms, cable TV, Wi-Fi, air conditioning, and all utilities included, which makes things smoother for day-to-day living. The pricing is all-inclusive, starting at $4,000 for memory care, with an entry fee of $500, and since they aim to keep costs below a typical nursing home, the focus is on affordable assisted living with support for everyday activities like bathing, dressing, grooming, moving around, and medication help, managed by licensed nurses and dedicated staff who are always around and get regular memory care training.

Daily routines can involve chef-prepared meals, snacks, and help with laundry and housekeeping, plus scheduled rides for appointments and visits, making it easier for families to stay connected, and when you look around, you'll see a library, movie theater, art and music rooms, a salon, and cozy lounge areas filled with natural light, as well as safe courtyards and walking paths for fresh air, so there's something for everyone, even outdoor gardening for those who like being outside. Activities roll out every day, ranging from exercise classes to storytelling and creative arts, and the team organizes outings plus both staff- and resident-run events to help everyone stay engaged and involved, since they want seniors feeling part of a caring group, especially in memory care, which comes with dementia-specific programs, dedicated suites, and activities for those with mild cognitive impairment.

Savant of Burbank West lets residents bring pets as long as they can help care for them, and support covers a wide range from health checks, pain management, medical therapy, and help for everything from allergies to injury and illness, with in-home doctor visits available for those who need them and round-the-clock supervision so families know their loved ones always have somebody ready to help. With a reputation shown by high review scores and awards like "Best of Senior Living 2025," the community still keeps things feeling homelike, with open seating and common spaces for quiet or social time, and a sense that everyone's part of a close-knit place where staff know residents by name. There's a group connection too, since Savant of Burbank West is part of a network with other Savant communities in Woodland Hills, Santa Monica, Alhambra, and Tarzana, all offering the same mix of support, engagement, and person-centered care. Families can schedule a tour to see the building, meet staff, and check out the rooms and programs before making decisions.

People often ask...

Savant of Burbank West offers assisted living and memory care.

There are 24 photos of Savant of Burbank West on Mirador.

The full address for this community is 1911 Grismer Ave, Burbank, CA 91504.

No, Savant of Burbank West does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

License number	198603137
Status	Licensed
Facility type	Residential Care Elderly
Capacity	100 residents
Licensee	LEBLEUCHATEAU,INC.
Effective	February 21st, 2019

View the official license record

Inspection Reports

37

Reports

0

Type A Citations

5

Type B Citations

24

Complaints

7

Years

24 Feb 2026Inspection		24 Feb 2026Inspection Observed compliance with licensing standards across safety, care, and documentation; no deficiencies noted.
15 Oct 2025Complaint		15 Oct 2025Complaint Investigated allegations that staff failed to supervise residents adequately, mismanaged medications, did not provide shower assistance, left rooms dirty, and allowed two residents to engage in inappropriate interactions; interviews and records were reviewed. Type B87468.2(a)(4)
15 Oct 2025Inspection		15 Oct 2025Inspection Identified that a resident repeatedly refused medication and other care services, and staff failed to report these refusals to the licensing agency in a timely manner.
09 Apr 2025Inspection		09 Apr 2025Inspection Found no deficiencies during the visit; resident bedrooms and bathrooms were clean, well-lit, and safely equipped.
08 Apr 2025Inspection		08 Apr 2025Inspection Observed safety measures, medication management, and dietary records were in order, but the annual review could not be completed due to time constraints.
04 Mar 2025Inspection		04 Mar 2025Inspection Observed that three residents relocated from another location were being cared for at their current home, with staff meeting their needs and residents reporting satisfaction.
18 Dec 2024Complaint		18 Dec 2024Complaint Investigated the allegation of illegal eviction. Found no evidence of an illegal eviction.
11 Dec 2024Complaint		11 Dec 2024Complaint Identified four allegations about a resident's injuries, safeguarding belongings, clothing cleanliness, and odor; all were unsubstantiated.
20 Nov 2024Complaint		20 Nov 2024Complaint Investigated the allegation that staff did not provide oxygen to a resident; records and interviews indicated that oxygen was administered by hospice agency nurses.
06 Nov 2024Complaint		06 Nov 2024Complaint Determined that allegations that staff handled a resident in a rough manner and did not address residents' dental needs were unfounded.
23 Oct 2024Complaint		23 Oct 2024Complaint Investigated a complaint alleging that staff did not notify a resident's responsible party of a change in condition, did not administer medications as prescribed, did not assist with feeding, and did not ensure hygiene needs were met; found insufficient information to support the allegations.
09 Mar 2024Inspection		09 Mar 2024Inspection Observed overall compliance with safety and care standards, including secure medications, clean living areas, and current disaster planning.
08 Mar 2024Complaint		08 Mar 2024Complaint Investigated two allegations related to medical attention and POLST. Found insufficient information to support either.
17 Oct 2023Inspection		17 Oct 2023Inspection Observed that an Order of Immediate Exclusion was served to Staff #1; the staff member was not present and had been terminated on January 3, 2023. No immediate health and safety hazards were noted.
08 Aug 2023Complaint		08 Aug 2023Complaint Investigated allegation that staff did not provide adequate care to a resident. Found insufficient evidence to prove or disprove the allegation.
06 May 2023Inspection		06 May 2023Inspection Observed a two-story licensed care setting with capacity for up to 100 residents and 53 shared bedrooms, with posters posted and safety systems in place. Medication storage and other restricted areas were locked, and resident and staff records were reviewed.
27 Mar 2023Complaint		27 Mar 2023Complaint Investigated allegation that staff financially abused a resident by debiting funds through a power of attorney; records showed the POA controlled the resident's account and authorized monthly debits for rent, with interviews indicating no additional personal funds were issued.
04 Jan 2023Inspection		04 Jan 2023Inspection Investigated a self-reported allegation that a staff member engaged in sexual intercourse with a resident on 12/28/22, and local law enforcement was called.
20 Oct 2022Complaint		20 Oct 2022Complaint Investigated the allegation that staff did not notify the authorized representative of a resident's change in condition. Documentation and interviews indicated the authorized party was notified and updates were provided.
16 Sept 2022Complaint		16 Sept 2022Complaint Investigated three specific allegations about resident care: staff did not address a resident's diabetic needs, retained a resident needing higher level of care after hospital transfer, and failed to ensure a dialysis appointment. The report concluded there was insufficient evidence to prove the allegations.
07 Sept 2022Complaint		07 Sept 2022Complaint Investigated two allegations of neglect related to a pressure injury and inadequate hydration; evidence did not establish that neglect occurred.
21 Jun 2022Complaint		21 Jun 2022Complaint Investigated a complaint alleging staff financially abused a resident; the allegation was unfounded.
07 Mar 2022Inspection		07 Mar 2022Inspection Identified an incident where a resident reportedly received a lighter from his wife, resulting in a smoke event in room 202 and evacuation with fire and police involvement; the resident is no longer present.
25 Feb 2022Inspection		25 Feb 2022Inspection Found no deficiencies; safety procedures, medication storage, and resident records appeared in order.
15 Dec 2021Complaint		15 Dec 2021Complaint Investigated the allegation that staff stole a resident's money; determined the referenced resident was not connected to this site and appeared to be from the sister location, so the allegation was unfounded.
23 Nov 2021Complaint		23 Nov 2021Complaint Investigated allegation that staff did not provide a refund to a resident and found it unfounded.
19 Nov 2021Complaint		19 Nov 2021Complaint Found that the four allegations were unfounded.
20 Sept 2021Complaint		20 Sept 2021Complaint Investigated an allegation that staff disclosed a resident's confidential information. The investigation did not find evidence to support the allegation.
04 Aug 2021Inspection		04 Aug 2021Inspection Observed the hand delivery of an Immediate Exclusion letter to staff during a case management visit.
02 Aug 2021Inspection		02 Aug 2021Inspection Investigated a special incident report and observed no health and safety concerns during the visit.
14 Jun 2021Complaint		14 Jun 2021Complaint Investigated an allegation of an unexplained fracture. Evidence showed the resident had a small fracture likely from an older injury with no signs of foul play.
07 May 2021Complaint		07 May 2021Complaint Investigated a complaint alleging lack of adequate supervision allowed a resident to elope and a staff member hit the resident.
04 Jan 2021Complaint		04 Jan 2021Complaint Investigated a complaint alleging lack of supervision leading to wandering, insufficient weekend staff, and improper diaper use for toileting, along with failure to notify families about identification bracelets; hot water and weekend activities were also reviewed. Type B87303(a) Type B87208(a)
18 Nov 2020Complaint		18 Nov 2020Complaint Reviewed the allegation of illegal eviction; records showed the resident was transferred to the hospital and later discharged to a skilled nursing facility, with family notified of hospitalization and no eviction notice issued. Found that the available documentation did not prove the eviction claim.
20 Feb 2020Complaint		20 Feb 2020Complaint Confirmed multiple pressure injuries sustained by a resident were not conclusively proven to be a result of neglect/lack of supervision by facility staff.
27 Nov 2019Complaint		27 Nov 2019Complaint Investigated complaint about safety concerns during renovations and found the allegation of obstructed hallways unsubstantiated, as no evidence confirmed residents felt unsafe or risked tripping.
14 Nov 2019Complaint		14 Nov 2019Complaint Investigated allegations of unclean carpets, unpleasant odors, and resident safety during construction; found no substantial evidence to support claims, noted ongoing construction with staff ensuring resident safety. Type B87303(a) Type B87208(a)

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Savant of Burbank West. The information above has not been verified or approved by the owner or operator. For exact information, please contact Savant of Burbank West directly. There is no cost for this service. We are compensated by the community you select.

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