Pricing ranges from
    $6,972 – 9,063/month

    Silverado Calabasas Memory Care Community

    25100 Calabasas Rd, Calabasas, CA, 91302
    4.4 · 69 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring community with some concerns

    I chose this memory-care community and overall I'm glad I did: the staff are caring, knowledgeable and professional, with 24/7 nursing, engaging activities, pets, and beautiful, home-like grounds that helped my loved one thrive. Meals and rooms are generally very good and the community feels safe and dignified. Be aware of a high price tag, occasional understaffing/leadership turnover, some communication lapses and rare cleanliness/outbreak issues (verify laundry/infection-control and extra fees). Despite those caveats, it was the right decision for our family and worth considering.

    Pricing

    $6,972+/moSemi-privateAssisted Living
    $8,366+/mo1 BedroomAssisted Living
    $9,063+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.39 · 69 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.4
    • Meals

      3.6
    • Amenities

      4.4
    • Value

      3.3

    Location

    Map showing location of Silverado Calabasas Memory Care Community

    About Silverado Calabasas Memory Care Community

    Silverado Calabasas Memory Care Community sits among the hills near the Santa Monica Mountains, where you get a single-story building with private or shared rooms and clean outdoor patios filled with flowers, and folks are always friendly to pets if you've got one. Staff include 24-hour licensed nurses, a physician medical director, a masters-level social worker, and caregivers who've gone through 40 hours of specially designed dementia training-plus you'll see that new Dementia Care Certification at work, which means care for Alzheimer's, Parkinson's, Lewy body, and other memory-related needs has some experience and heart behind it. The community has three care neighborhoods-Nexus for early memory challenges, Enrichment for those in between, and Sensory for later-stage needs-so people move as their needs change, and there's help for other things like non-ambulatory care and incontinence issues too. Folks can choose from private or shared apartments, and for those who need short-term help, respite care is an option as well, and there's even a hospice waiver.

    They've set up amenities you see in more regular places-Wi-Fi, handicap accessibility, a fitness center, a heated pool, room service, and transportation out for errands and doctor visits-and meals come from a chef, served restaurant-style, with options for special diets like vegan, gluten-free, diabetic, or low-sodium, so you're not left out if you've got restrictions. The activity director organizes brain games, social events, music, ping pong, and walks on lush, secure paths, trying to match activities to folks' interests and strengths, which makes for a pretty active life even in later years. The team manages medication and offers support with daily needs, working off individualized wellness strategies to keep everyone as comfortable and engaged as possible, and the community takes pride in the Brain Healthy Living program (called Nexus), which is a notable part of their memory care activities.

    The building's purposely designed to prevent wandering and confusion, using things like memory boxes, hand rails, and clear signs, and there's a secure environment throughout so families know their loved ones are safe. Support includes managing wellness, providing diabetic and medication care, addressing mobility difficulties, and offering therapies meant for cognitive impairments. People describe the staff as compassionate, engaged, and always trying to create a warm, home-like feel, with help always nearby but respect for each person's independence. Surrounded by nature with walking trails and bistros, Silverado Calabasas tries to combine good care, comfort, a bit of elegance, and safety for people living with Alzheimer's or other memory issues, and for those interested, there's an option to schedule a personalized or virtual tour to get a sense of the place before making a decision.

    People often ask...

    State of California Inspection Reports

    82

    Inspections

    26

    Type A Citations

    13

    Type B Citations

    6

    Years of reports

    26 Mar 2025
    Determined neglect/lack of care contributed to a resident's death after a fall during a transfer. Found insufficient evidence to support that inadequate staffing caused the fall.
    13 Mar 2025
    Found that bedrooms, restrooms, common areas, safety systems, and food storage were in good condition, with staff and resident records largely complete. Identified a deficiency related to medication record-keeping and administration documentation.
    13 Mar 2025
    Determined that the resident with dementia did not wish to stay and believed they had been moved there after hospitalization, but there was no evidence they were being held against their will. Observed the resident in the lobby without attempting to exit, and staff noted the front door has delayed egress.
    16 Jan 2025
    Found that a public guardian manages the resident’s finances, including deposits to the resident’s account and the resident holding a debit card; staff and the conservator indicated the facility has no access to funds. Found that there was not enough evidence to prove the resident was financially abused while in care.
    16 Jan 2025
    Determined that the allegation that staff did not provide an appropriate level of supervision, resulting in an attack on a resident and a head injury, could not be proven or disproven due to insufficient evidence.
    16 Jan 2025
    Found that a resident had a right knee abrasion during a transfer, with hospital records later showing a distal femur fracture above the knee prosthesis; records do not indicate the injury was acute or caused by an improper transfer or lack of care and supervision. No deficiencies cited.
    12 Dec 2024
    Identified concerns in several areas: personal items were not safeguarded; there was insufficient supervision during meals; hygiene needs were not consistently met; door-locking practices raised safety questions; and the call system was not reliably available, with records and interviews supporting these concerns. PRN medications were not always provided promptly, though evidence varied for related claims.
    • § 1569.312(a)
    • § 87217(b)
    27 Aug 2024
    Found that the resident's debit card was kept in their room and staff were authorized to assist with expenditures, with monthly funds loaded by the conservator. Found that the resident used the card for a legitimate personal purchase, and the allegation of financial abuse was not supported.
    27 Aug 2024
    Investigated allegation of fraudulent activity on resident's debit card; insufficient evidence to support claim of financial abuse.
    27 Mar 2024
    Found no deficiencies after an unannounced required annual visit that also addressed two self-reported incident reports. Observed well-maintained areas, operable kitchen appliances, sufficient food, clean restrooms with supplies and grab bars, serviced fire extinguishers, and a locked pool; follow-up visit planned to complete the review.
    27 Mar 2024
    Found no deficiencies during the visit.
    01 Aug 2023
    Identified safety and medication-management concerns at the site, including three residents with dementia having personal care items accessible in their rooms and incomplete documentation for PRN acetaminophen administrations. Noted two elopement-related incidents, including a resident leaving unassisted and a window being broken resulting in hospitalization, with deficiencies cited and the licensee's request to alter CareerSmart call frequency.
    01 Aug 2023
    Identified deficiencies in resident room personal care item storage, medication administration documentation, and elopement protocols. Emergency services were called for a resident found outside the facility unassisted with skin tears.
    • § 87465(d)(3)
    • § 87705(g)(1)
    • § 87705(f)(1)
    • § 87464(f)(1)
    22 May 2023
    Identified missing documentation in staff records—two staff lacked completed job applications, medical assessments, and criminal record statements, and one staff member lacked tuberculosis results; five resident files were in order. Noted ongoing audits and monitoring of staffing and monthly resident care assessments.
    22 May 2023
    Identified deficiencies in staff files and praised continuous monitoring of resident care needs and compliance audits.
    • § 87355(d)
    • § 87411(f)
    01 Feb 2023
    Found no deficiencies cited at this time after an unannounced required annual visit to ensure substantial compliance with the stipulation and order. Noted adequate food supply, clean living spaces, sanitary restrooms, infection control measures, PPE availability, and vaccination records, with staff training records present but needing better organization to verify the minimum quarterly training hours.
    01 Feb 2023
    Conducted unannounced annual visit; facility found in compliance with regulations regarding cleanliness, staff training, infection control, and resident care assessment.
    • § 87465(a)(4)
    15 Nov 2022
    Identified that staff did not notify hospice promptly about the resident’s change in condition and did not meet the resident’s needs. Other allegations—being left in soiled clothing for extended periods, making inappropriate comments, not preventing the resident from ingesting a hazardous object, and residents entering the resident’s room—lacked sufficient evidence.
    15 Nov 2022
    Confirmed failure to communicate changes in resident's condition to hospice in a timely manner, failure to meet resident's needs, and unsubstantiated claims of leaving resident in soiled clothing, making inappropriate comments, and allowing residents to engage in inappropriate behaviors.
    • § 87464(f)(4)
    01 Nov 2022
    Identified medication administration discrepancies and incomplete documentation for five residents, including an unrecorded dosage change and underreported PRN/self-administration events, and noted ongoing governance activities (recent quarterly audits and a governing board visit), monthly staff support groups, and required training hours.
    01 Nov 2022
    Identified medication errors during an inspection at the facility.
    20 Sept 2022
    Found insufficient evidence that lack of supervision caused an assault between residents. Police determined the 5/10/2022 event involved no intent to harm.
    20 Sept 2022
    Reviewed allegations of insufficient supervision leading to an assault; determined there was no evidence to support the claim, and interventions were deemed appropriate for managing resident behavior.
    30 Aug 2022
    Identified substantial compliance with regulations governing care, including ongoing infection control, safe staffing, and clean, well-maintained spaces. No deficiencies cited at this time.
    30 Aug 2022
    Confirmed compliance with regulations and protocols related to infection control, staffing, resident assessments, and resident safety during an unannounced inspection.
    01 Jun 2022
    Identified deficiencies in staff records and health documentation, with several staff having incomplete job applications, incomplete or blank health screenings, missing first aid certification, and missing tuberculosis results. Noted ongoing compliance activities, including quarterly audits, governance visits and reports, updated resident evaluation procedures, and documented shift overlap and injury reporting practices.
    • § 87411(f)
    • § 87411(f)
    • § 87411(a)
    01 Jun 2022
    Identified that two staff members worked here before obtaining valid criminal record clearance or while clearance was in process. Interviews and records review supported this finding.
    • § 87355(e)(1)
    01 Jun 2022
    Reviewed staff records and facility operations to ensure compliance with regulations and standards. Identified deficiencies in staff documentation and training, but also noted progress in implementing required procedures and meetings.
    • § 87705(g)(1)
    • § 87464(f)(1)
    • § 87705(f)(1)
    • § 87465(d)(3)
    19 Apr 2022
    Found that the first resident's hygiene needs were not met, with mucus on clothing and face observed. Determined that there was insufficient evidence to support that staff failed to safeguard the first resident's personal belongings, neglected the second resident, or did not follow COVID-19 or visitation protocols.
    19 Apr 2022
    Confirmed allegations of neglecting hygiene needs for a resident, but found insufficient evidence for neglecting personal belongings and failing to follow COVID-19 protocol. Additionally, the claim of not following the visitation protocol was also unsubstantiated.
    • § 87464(f)(4)
    08 Mar 2022
    Found that, during an unannounced visit focused on infection control, exposure notices were posted, entry screening conducted, and outbreak precautions were in place, including separate dining areas for red and yellow zones and staff wearing properly fitted N95 masks. Found no health or safety hazards and no deficiencies cited; an exit interview was conducted.
    08 Mar 2022
    Conducted an inspection emphasizing infection control practices and procedures. No deficiencies observed during the visit.
    01 Feb 2022
    Identified failure to report suspicion of scabies and rashes to Community Care Licensing. Rashes were observed in February 2021 among about five residents, and the complaint was filed in March 2021.
    01 Feb 2022
    Investigated scabies outbreak allegation; concluded insufficient evidence of an outbreak after February 2021 rash observations, in-house treatment, and later dermatologist confirmation for one resident. Investigated allegation that medical treatment was not sought; found a telehealth visit occurred and residents were treated with topical cream as a precaution.
    01 Feb 2022
    Confirmed scabies outbreak suspicion in residents but found insufficient evidence to support the claim. Similarly, no evidence found of neglect in seeking medical treatment for residents.
    29 Nov 2021
    Investigated found that one resident sustained a hip fracture after a fall, with hip protectors worn inconsistently and fall-prevention measures not always followed. Found that another resident had multiple falls with no documented plan to address fall risk, and there was no evidence that staff restrained a resident by tying a foot; some doctors did not order hip protectors, though they were used as a safety measure.
    29 Nov 2021
    Determined that staff failed to provide proper care and supervision to a resident, resulting in serious bodily injury. The death-related allegation was not upheld.
    29 Nov 2021
    Identified that staff failed to provide proper care and supervision to a resident and failed to seek timely medical attention after finding the resident unresponsive, contributing to death and serious bodily injury. Civil penalties were assessed.
    29 Nov 2021
    Found neglect and lack of care and supervision leading to serious injury and death, resulting in civil penalties issued.
    • § 87468.2(a)(4)
    21 Sept 2021
    Found lack of care and supervision allowed an aggressive resident to push another resident, causing injuries that led to death. A civil penalty totaling $14,500 was assessed after an initial $500 penalty.
    21 Sept 2021
    Confirmed lack of supervision led to a resident's injuries and subsequent death, resulting in civil penalties issued.
    13 Sept 2021
    Investigated the allegation that three residents sustained pressure injuries while in care; found that one resident had a stage III pressure injury on the left heel documented during hospice assessment on 04/10/2019, and that two others had pressure injuries managed by hospice care.
    • § 87615(a)(1)
    13 Sept 2021
    Found that aggression by some residents was linked to dementia, with staff using space, additional help, or management escalation to maintain safety, and no evidence of an unsafe environment. Found that direct care staff completed at least 20 hours of training in the past year, including eight hours of dementia care and four hours on postural supports, hospice care, and restricted health conditions; competency quizzes were not required, and staff reported feeling prepared to manage behaviors.
    13 Sept 2021
    Found insufficient evidence that staff mismanaged medication or failed to follow reporting requirements; no deficiencies cited.
    13 Sept 2021
    Confirmed allegations of pressure injuries sustained by residents in care.
    • § 87211(a)(1)
    23 Aug 2021
    Determined that due to lack of care and supervision, a resident was pushed by another resident, resulting in serious injuries and eventual death.
    • § 87468.2(a)(4)
    23 Aug 2021
    Found that staff failed to provide proper care and supervision for a resident and failed to seek timely medical attention after the resident became unresponsive, which contributed to the resident’s death.
    23 Aug 2021
    Investigated a serious incident where one resident pushed another, resulting in the injured resident passing away. The lack of supervision and failure to address aggressive behavior led to the substantiation of the allegation.
    • § 87411(f)
    • § 87355(d)
    02 Jul 2021
    Found staff were generally responsive to residents' toileting and bathing needs, using multiple interventions when residents refused care and escalating concerns when needed. Found pest-control measures in place with no ongoing vermin, windows not sealed shut, regular fire drills and annual safety inspections, and two elopement attempts were contained.
    02 Jul 2021
    Found no evidence that residents were locked inside rooms; interior doors released by residents and exterior locks on Welcome rooms could be disengaged when needed. Found staffing levels on AM and PM shifts were generally adequate, with staff available to assist residents and unlock doors, and residents had access to their rooms.
    02 Jul 2021
    Confirmed allegations of staff not meeting residents' incontinence and showering needs were found to be unsubstantiated. Additionally, allegations of vermin on the premises and residents eloping were also deemed unsubstantiated. The facility was found to be in compliance with fire safety regulations.
    14 Jun 2021
    Found no deficiencies. Infection-control measures and related procedures were in place, including a central entry point for symptom screening, available PPE, and plans to isolate if needed.
    14 Jun 2021
    Found no deficiencies during inspection, facility met all required regulations and standards for infection control and safety practices.
    07 Jun 2021
    Identified two residents engaging in sexual intercourse in a resident room. Additional investigation needed; no immediate health and safety concerns observed.
    07 Jun 2021
    Investigated a self-reported incident from November 2020 involving two residents found engaging in sexual intercourse. No immediate health and safety concerns found during the visit.
    19 May 2021
    Reviewed the accusation dated 5/13/2021 and discussed posting and notification requirements with the administrator; exit interview conducted.
    19 May 2021
    Reviewed an Accusation and discussed posting and notification requirements with the Executive Director during a Case Management - Other visit.
    30 Mar 2021
    Found that a resident sustained injuries due to lack of supervision. Found that staff did not seek timely medical attention for abdominal pain and that the resident's incontinent needs were not consistently met.
    • § 87465(g)
    • § 87625(b)(3)
    • § 87468.2(a)(4)
    30 Mar 2021
    Confirmed injuries due to lack of supervision, failure to seek timely medical attention for abdominal pain, and failure to meet incontinent needs.
    • § 87464(f)(4)
    25 Jan 2021
    Found insufficient evidence to support the allegation that staff do not meet residents' toileting needs. Found insufficient evidence to support the allegation that staff do not meet residents' personal hygiene needs or that the home is not kept clean and sanitary.
    25 Jan 2021
    Found insufficient evidence to support the allegation that sanitation was not maintained, including an instance of fecal matter not cleaned for over an hour. Interviews indicated cleaning staff respond promptly to areas in need and a deep-cleaning schedule existed; a virtual tour showed the home clean and sanitary.
    25 Jan 2021
    Investigated the allegation that lack of supervision allowed an assault between residents; found insufficient evidence to support the claim, and it is unsubstantiated.
    25 Jan 2021
    Investigated unsanitary facility allegation, found insufficient evidence to support claim. No deficiencies cited.
    29 Oct 2020
    Found insufficient evidence to support the allegation that staffing was insufficient and that residents were left in soiled diapers for extended periods. Identified no deficiencies.
    29 Oct 2020
    Allegations of insufficient staffing and residents being left in soiled diapers were investigated, but no evidence was found to support the claims. No deficiencies were cited at this time.
    • § 87468.2(a)(4)
    21 Oct 2020
    Found that, due to lack of care and supervision and a resident's serious disability, one resident was a victim of sexual battery by another resident. Identified that involvement of a third resident could not be determined.
    • §
    • § 87101(c)(3)
    21 Oct 2020
    Identified lack of care and supervision that allowed two residents to have sexual intercourse. Determined there is insufficient evidence to confirm that one resident sustained a broken hand during the incident.
    • § 87411
    • § 87468.1
    21 Oct 2020
    Confirmed a lack of care and supervision led to sexual abuse between two residents, resulting in a $500 civil penalty, but insufficient evidence to determine if one resident's broken hand resulted from the incident.
    20 Oct 2020
    Found that a staff member failed to properly assist a resident with self-administering medications on 5/3/2020, and the resident was hospitalized after receiving the wrong medication. Found that the death was due to COVID-19 and other health conditions rather than solely the medication error, although the staff's failure to assist with the medication contributed to the resident's decline.
    • §
    20 Oct 2020
    Investigated a medication error incident resulting in hospitalization and subsequent death of a resident, with COVID-19 identified as a contributing factor.
    19 Oct 2020
    Identified that a resident developed multiple pressure injuries, including a stage 3 left hip wound, while in care, and staff were not aware of the injuries prior to hospitalization. Found that the resident was not receiving hospice or home health services before the hospital admission.
    19 Oct 2020
    Confirmed allegations of multiple pressure injuries on a resident.
    01 Jun 2020
    Determined insufficient evidence to support the allegation that staff caused injury to a resident, as video footage and interviews indicated the resident sustained a bruise from a fall.
    14 May 2020
    Investigated an incident where wrong medication was given to a resident who subsequently passed away. No health and safety hazards found during the visit.
    11 Mar 2020
    Identified deficiencies in resident and personnel records, resulting in civil penalties and required corrective action.
    • § 87464(f)(4)
    • § 87466
    05 Mar 2020
    Identified deficiencies were observed during the inspection, including cleanliness issues in common areas and medication errors.
    • § 87465(d)(3)
    23 Jan 2020
    Found insufficient evidence to support allegations of staff not meeting residents' hygiene and toileting needs due to insufficient supplies.
    02 Dec 2019
    Investigated complaint pertaining to certain allegation. Conducted interviews with director and tour of common areas.
    26 Nov 2019
    Reviewed allegations of inadequate care and supervision, insufficient medical attention, and failure to inform family, all related to a resident's fall and subsequent death; found insufficient evidence to support claims of negligence by staff.
    16 Nov 2019
    Investigated an allegation of lack of supervision leading to a resident's injury, finding insufficient evidence to support the claim due to immediate attention provided by staff during the incidents.
    14 Nov 2019
    Confirmed improvements in staffing, training, and management of challenging behaviors following a previous non-compliance conference.
    • § 87615(a)(1)
    16 Oct 2019
    Confirmed incident of assault between residents due to lack of proper supervision at the facility. Multiple altercations were not reported as required.

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