The reviews present a starkly mixed and ultimately troubling picture of Mike's Angels LLC Board and Care. On the positive side, reviewers note a small-house model (up to six residents), availability of private and shared rooms, and a generally clean facility. There is also mention of a long-tenured care provider and statements that resident care is a stated priority, which suggest some continuity of caregiving staff and potential for individualized attention in a small setting.
However, the dominant and most serious themes across the reviews are allegations about the owner’s behavior and systemic management problems. Multiple summaries explicitly accuse the owner of physically abusing clients — including descriptions of fights that allegedly caused bleeding and bruising — and creating an atmosphere of fear among residents. Reviewers also claim the owner steals clients’ supplies and shifts blame onto employees to cover her conduct. These are severe, recurring allegations that raise immediate concerns about resident safety, abuse, theft, and the integrity of on-site leadership.
The juxtaposition of experienced care staff and deeply concerning management allegations is a key pattern. While frontline caregivers may be long-tenured and focused on resident care, reviewers indicate those staff may be undermined or scapegoated by the owner’s actions. That pattern suggests the facility may have competent caregiving capacity that is compromised by leadership behavior and potential accountability failures. It also raises the possibility that employees feel unable to speak up or intervene effectively if the owner is directly involved in misconduct.
Facility characteristics are reported positively in a few areas: small size that can allow personalized attention, availability of private rooms, and overall cleanliness. Those are meaningful advantages for families seeking a more home-like setting. At the same time, reviewers point out that the facility is expensive, which amplifies the concern: paying a premium should correlate with safety, transparency, and professional management, yet the reviews allege the opposite.
There is little to no information in the provided summaries about dining, activities, medication management, clinical outcomes, or regulatory compliance (inspections, citations, licensing status). The absence of those details limits the ability to assess those aspects and means prospective families should explicitly request documentation and references on those topics.
Overall sentiment in the reviews is dominated by safety and management red flags that outweigh the operational positives. When allegations include physical abuse, visible injuries, theft, and a climate of fear, these are matters that typically warrant immediate verification and reporting to appropriate authorities. For anyone considering this facility or researching concerns, the reviews suggest concrete next steps: ask for recent inspection reports and staffing records, request references from multiple families, observe interactions in person, closely monitor residents for unexplained injuries or missing personal items, and—if allegations appear credible—report concerns to Adult Protective Services, the licensing agency, or local law enforcement and pursue formal investigations.
In summary, while Mike's Angels LLC appears to offer some desirable features of a small, clean residential care home with experienced caregivers, the recurring and serious allegations about the owner’s conduct, safety breaches, and management practices are the most salient and worrisome theme in these reviews. Those issues overshadow the facility’s operational strengths and should prompt careful verification and immediate attention from families and regulators.
