West Hills Health & Rehab Center

    7940 Topanga Canyon Boulevard, Canoga Park, CA, 91304
    2.6 · 9 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Mixed care understaffed avoid post-surgery

    I had a mixed experience. Some CNAs, therapists and activities (outings, bingo, sunny common areas) were wonderful and a few rooms were immaculate, but care varied wildly - some staff were attentive while others seemed neglectful. The place felt understaffed and mismanaged: meds weren't on schedule, post-surgical care was poor, bathroom access was blocked, rooms/ hallways had strong urine/feces and smoke odors, and food was bad and late. We had to constantly advocate, moved my mom to a better room after complaining, and I would not recommend it for post-surgical or high-need patients.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.56 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      3.1
    • Meals

      1.3
    • Amenities

      3.3
    • Value

      2.6

    Location

    Map showing location of West Hills Health & Rehab Center

    About West Hills Health & Rehab Center

    West Hills Health & Rehab Center sits on Topanga Canyon Boulevard in Canoga Park, CA, right near the 118 Simi Valley Freeway and the 101 Ventura Freeway, and you'll find the front lobby with a sitting area, a gated facility for safety, and a parking lot for visitors, plus there's an outside garden where residents can spend time. The nursing home has 145 certified beds and most days about 142 people live there, so it stays almost full, and it's seen as a continuing care facility offering rehabilitation, restorative care, transitional care, and support for those who need either short-term help or long-term assisted living and nursing care. The center takes admissions any time of day and has respite stay, hospice care, comfort care, and wound care, and you can expect physical therapy, occupational therapy, speech therapy, and therapeutic rehab services all under one roof, with 24-hour licensed nursing care available, plus they help with discharge planning if someone's ready to go home.

    West Hills has a nurse turnover rate of 20.6%, lower than the state average, but their nurse staffing level averages out at 3.71 nurse hours per resident each day, which falls below the state average of 4.5. The team there can talk with you in many languages, including Hebrew, Italian, Mandarin, Japanese, Tagalog, English, Spanish, French, German, and Farsi. Residents get activities and entertainment, phone and cable service, internet access through an internet cafe, guest dining options, and salon services. They also offer tours for families to get a sense of life at the center and to meet both the staff and residents.

    The facility is owned by a for-profit corporation and connected to Longwood Management Corporation. In 2013, the business was named Business of the Year and it's talked about as a leader in healthcare services in the area and known for aiming for excellence and personalized care, though records show it's not without its challenges. There've been 100 total deficiencies recorded from inspections, including 10 related to infections, and recent complaints led to deficiency findings in April 2025. Some specific deficiencies include failing to provide enough food or fluids (F0692) and not providing timely, quality laboratory services (F0770), which regulators said didn't cause actual harm but had the potential for more than minimal harm. Despite these issues, West Hills Health & Rehab Center does have a dedicated staff and offers a range of healthcare and support services for older adults and those needing rehabilitation in the Canoga Park area.

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